RepairTech Ltd Bewertungen 

Thank you repairtech.
Great service.
Prompt and professional communication.
I had an MSI laptop which had some keyboard issues.
The guys done amazing work on the device.
Everything went as it was promised.
Very well done.
I can recommend them 100%.

I am so happy with this service, my daughters tv broke after 11 months use, I called Toshiba and my query was dealt with so quick and efficient, I was asked for a few details about the tv then sent a link to send pictures of the tv and receipt, within seconds they had my pictures and were able to book me in for a repair right there on the spot, the next part was as efficient, I received a txt to advise me a driver will come and pick up my tv, the driver came to pick up my tv on the exact time that was stated on the txt, he came with a box and packaging, wrapped up my tv and scanned it as collected and took it away, very quick and pleasant driver.
During this time I received regular txt and emails about the process, the whole process from start to finish took 7 days and my new tv was delivered right on time, my tv couldn’t be repaired so I was sent a new one, I am very very happy, no stress at all, thank you so much

Excellent service from RepairTech. Fast, accurate and thoughtful with my MSI laptop repair. Besides the laptop the power cable was damaged as well and they offered to order one for a small expense.
Recommend!!!

My Toshiba smart TV purchased from John Lewis 3 years ago stopped working - no picture, faulty backlight.
Fortunately John Lewis give a 5 year guarantee on all their TV's.
I telephoned John Lewis who arranged for dpd to collect TV and send it to RepairTech for repair.
TV was duly collected by dpd within a few days.
I received an email from RepairTech the following day confirming that my TV had arrived at their warehouse.
During the following week I regularly received emails from RepairTech updating me on the progress of the repair.
TV was repaired within just six days.
dpd returned the TV to me just 24 hours later.
TV is now working perfectly.
Thank you to all at RepairTech.
EXCELLENT, HIGHLY PROFESSIONAL 5***** SERVICE.

AOC Authorised UK Repair Centre promptly assisted me with the repair of my broken screen and even when no replacement units were available, Jo was very helpful and continuously chased up for updates and eventually offered a full refund.

No stars! Dishonest, Incompetent and damaged goods. Returned my nintendo switch to them. It was in pristine condition as hardly used. I recommend you take photos and videos of item before sending and how you packaged it. Not only did they damage it when it was eventually returned they sent it to the wrong address first with correct name but later asked courier to change name to something completely different. I had to chase the return over a long period. Ultimately they and Nintendo attempted to blame the courier for the damage but I don't accept this. It was poorly packaged on return. I threatened legal action for full refund before they accepted responsibility. Disgraceful company!

My Iiyama monitor stopped working within the warranty period. Callum at RepairTech arranged for a replacement to be sent out as an exchange straight away, I was very happy with the professional and polite service provided by Callum.

I sent a Samsung screen to RepairTech under warranty. They were not able to source the parts from Samsung without a long wait and so I was guided to an alternative resolution with Samsung. I was kept informed throughout the process and cannot praise the representative Abby highly enough in the manner with which she communicated at each step of the way.

A replacement unit was quickly sent (within a day) once requested, and Jo was very responsive to help!

I was told my faulty IIyama monitor would be picked up, repaired and sent back for £85.
After a week they sent it back unrepaired, but suppied me with a part number

Had a faulty monitor which RepairTech were dealing with, had a few issues along the way but got a brand new trouble free monitor in the end. Special mention for Jo who was fantastic throughout this whole process always keeping me informed of progress either by phone or email and when anything went wrong, Jo was the first person to go above and beyond to help me rectify the issue. Thank you

Top communication over an issue with a Hannspree devise; the issue was resolved very efficiently with a very quick product replacement. Excellent service.

Due to a faulty software update, many Samsung Blu-ray home video systems stopped working last year. We haven't used ours during the lock down, but when we tried to use it recently, we discovered this fault. We contacted Sony who then passed this on to RepairTech to resolve the issue. From the get go, RepairTech were on the case and sent us an email to describe what would happen next. They arranged a prompt collection and within three days had fixed the problem. The machine is winging it's back to us as I type.
Wonderful service, Thank you RepairTech Ltd.
The Cumberland's and their grandchildren.

Authorised by Samsung, I returned a large expensive monitor to diagnose a faulty menu control switch.
The monitor is only a few months old (Nov '20), and was in as new condition, not a mark on it. It's used for professional work as well as gaming. It was returned in the box the monitor was received in, from new.
I was contacted by one of their administrators confirming the control fault, but went on to claim that I had sent it with a smashed screen and requested a payment of £180 to repair it. They included various photos showing my monitor which shows it in good in good condition plus various images of monitors with different locations of damage.
THEY ARE FRAUDSTERS and I will do everything in my power to demonstrate this to everyone.
I wonder how many people they have conned out of unjustified costs.
DO NOT USE THEM
I have registered this complaint with Trading Standards, will formally complain to Samsung and the original supplying retailer.

Requested a copy of a TV operating manual at 12.23 on 23/8/21 and received a 40 page pdf document at 12.29. Excelent - 6 minutes and all done.

Awful.
Have had to send a previously faulty TV back to them in the space of a few weeks.
It obviously wasn't properly checked last time.

UPDATE!
The parcel I sent out to be repaired yesterday, was sent back to me today!

Dear Repairtech...in response to your drivel at the bottom of the page....not a case of feeling I had bad service...I DID HAVE BAD SERVICE....AND NO....I DON'T WANT TO HAVE A CHAT ABOUT IT....YOUR RATINGS TELL ME ALL I NEED TO KNOW.. Absolutely awful company. Had to return a Hisense TV to them for repair after it decided that it wanted to turn itself on at 5am every morning. First off, they didn't arrange to pick up the TV and blamed me for not confirming. This is despite the fact that I'd already sent them an email telling them to come and get it...plain and simple English you'd think. They eventually arranged collection a few days later and after a few days they told me they had fixed it and replaced a faulty main board....got the TV back a few days later and I immediately said to my wife that I didn't think they had even touched it. Anyway, reconnected and it appeared okay....until 5am the following morning when it turned itself on again....so, bottom line...NOT FIXED BY THIS BUNCH OF CLOWNS. Now having to go back through Hisense to get the TV replaced. This company are a disgrace and a joke....check out their reviews not only on here but on Google as well....some words to describe this lot....Dire, Awful, Pathetic, Terrible, Incompetent, Useless......do I need to go on. How this company is still operating is beyond me....they are so bad in fact that they have now not even bothered to respond to my email. Sign of guilt is shutting down communication and ignoring people to cover their mistakes...use this incompetent lot at your peril... you've been warned.

After having to jump thru hoops to get the form filled on to start a warranty claim with the manufacturer, I was passed onto RepairTech. From that point on the sevice was excellent. They called me within an hour of the manufacturer approving the RMA to arrange collection of my faulty monitor, I then called to ask if they could do a firmware upgrade whilst they had the device, "no poblem" was the response. I then called on another two occasions was not only was he call answered by a human, they were friendly and very helpful, always answering my questions directly. I was kept informed of progress via email throughout. Unfortunately I was told the monitor was not repairable and have been handed back to the manufacturer for a refund. If people understand that these guys are working within the constraints of the manufacturer, then, for the work they are contracted to carry out, they could not, at least in my case, do any more.

My experience started badly when a monitor that i bought for my grandson from box UK went wrong and they told me to contact repair tec. I was then told a replacement was being sent and to send the original back. I assumed i was getting a new monitor but it turned out to be an older refurbished one. After trying to get a new one and lots of e mails I finally spoke to a lovely lady called jo who went above and beyond to help me.i award her 5 stars for her help and kindness and lots of phone calls to ensure I got a brand new replacement monitor for my grandson. Without her help this would have been no stars so thank you jo!

RepairTech recently replaced the keyboard of my 2012 Toshiba laptop; I feared that the parts would no longer be available, and had some precious files on the C drive which I thought I'd not be able to retrieve. The service throughout the whole process was exceptional, Lauren took me through what they would do, and arranged for my PC to be picked up soon after we talked. I was kept informed throughout the repair process, and the total cost of fixing the PC was a fraction of what I would have paid to replace the device. Seamless from start to finish, and so refreshing in an age where many companies think that client service is a thing of the past.