RepairTech Ltd Bewertungen 

This company was used by Hisense to repair TV under warranty. The Hisense warranty is worthless. Mine developed a fault, they agreed to fix it under warranty, Panther collected it, packaged it up for me nicely and carefully, then RepairTech tell Hisense the screen was cracked, it wasn't! Hisense now cry accidental damage on my part when packaging it up, yet I didn't package it up, Panther did. Hisense said I have caused "grip damage" on the screen. Absolute nonsense if I have ever heard it. Someone between either Panther or RepairTech (GXO) has dropped my TV, and now Hisense won't fix it. Unbelievable. Don't buy Hisense, don't use Panther, don't use RepairTech. They are all bandits. The whole debacle took well over 2 months as well. Trading Standards are on board. Let's see what happens next

got my pc repaired by the company mentioned under msi warranty, after few months same problems appear again. Worst experience ever received.
pc overheating even when browsing, fans are too loud, speakers working only 40%, sometimes not working at all.

RWD1-22829125 for
K2007N0117635.
And im talking about hardware fault not a accidental damage.
In invoice is clearly said ,speakers been replaced,and thermal module as well....still have email where i said that i ahve problem with fans ,they are too loud.Not like the first months when i bought from the shop.

MSI 9S7-154114-043

Went in with a phone that wouldn’t turn on or charge. The lady worked her magic, got it back on and didn’t charge me! Even gave me a free pin to get my SIM card out. Over the moon and so pleased. What a lovely lady and great, honest service. 5/5!! Thank you!

I'm genuinely impressed with Repair Tech Ltd's customer service. They promptly backed up the MSI products they offer and provided an immediate solution to my issue. Kudos to both companies for their collaborative efforts. Eagerly awaiting the return of my monitor. Thank you Karen.

WOULD AVOID THIS COMPANY!!

Shocking company. Sent of my partners MSI gaming monitor. Followed all instructions provided by RepairTech. Collected by DPD. Monitor was sent in for motherboard/power supply issues.

We then receive an email stating “packaging was intact, but arrived with a damaged screen”

Phonecalls/ Emails back and fourth between myself and RepairTech, they claimed the monitor must have been sent like it. I provided evidence of the monitor prior to sending. They then said it was down to “customer poor packaging”. Was then told a replacement monitor would be £282, they couldn’t fix the screen or the actual part that it was sent it for. They had sent photos of the monitor when it arrived. But the only photo they had of the monitor with the “screen damage” was on a work station. They couldn’t provide any actual hard evidence that this is how it arrived like this. They said they or courier wouldn’t take responsibility, it was our fault.

I also contacted MSI, who aswell don’t value their customers and blamed us also for the breakage.

I would avoid sending any devices to RepairTech. They don’t value their customers, regardless if you follow the instructions they blame you. You are better off sending your devices elsewhere!!

Unfortunately I recently dropped my MSI laptop and broke one of the lid hinges. I looked for a repair option on the MSI website and was pointed in the direction of Repair Tech Ltd. I contacted them and from that moment I have had a fantastic experience. Repair Tech have been very professional, their communication has been excellent and not once have I needed to chase them. Today my laptop was returned all working 100%, nice and clean and exceptionally well packaged. This was a top notch service and although I hope I never need to use them again, if my laptop is damaged again I know where I will go for help.

Laptop was having a problem charging. Spoke to a very friendly lady who explained the process very clearly. Took machine in at 1030 and received a call at 1345. The problem was with a "new" charger bought through Amazon which was not working. Price paid was only for a new charger (that actually worked) and will be more than happy to recommend their services to anyone needing repairs done to their own machine. Brilliant experience and a 5 star service, with a smile thrown in.

Very aggressive customer service and overcharged for repair. I would avoid using this company

RepairTech are great there service has been nothing but of the highest quality of standards. Packaged with lots of protection packaging - on its way back. Continuous messages on updates on laptop and delivery dispatch of unit recieved and help from a great lady on a phone and great updates from technicians via email. Highly recommended to use there service.

When my Samsung monitor broke, I had no choice but to send it RepairTech as that is the company that Samsung uses. My monitor was promptly picked up and arrived at RepairTech the following day. It then took them a week to even look at the monitor. Once they looked at the monitor, they realised they didn't have the parts to repair it, so it was put to one side for 2 weeks whilst they waited on parts. When it I received an email to say it was now in working order, I expected to receive it back a day or 2 after but no, it is now sitting in another queue at Quality Control for several days. It's now been a month since I first reported it and it'll be at least several more days until I get it back.

Avoid RepairtechUK at all costs. This is the service repair company for Iceking, AGA, Montpellier, Rangemaster, Lofra. I rang them today to request a repair of my Iceking fridge under warranty and their customer adviser Sam spoke to me in a rude and disrespectful manner, bullying me into giving up on my repair rights. She put the phone down on me twice and each time refused to give me the complaints details. She also refused to put me through to a manager. Sam asked me to pay for parking for the engineer. I repeated that there is pay and display but she would take no notice of this. She defiantly insisted that the engineer must park outside my home and that I pay for this even though I'm the customer and this is a call under warranty. She kept questioning me insinuating that it was somehow my fault if the fridge is leaking. I had called Repairtech before on 4 October 2022 but the person I spoke to apparently didn't write in the notes that the fridge has become extremely noisy and I can hear the loud buzzing noise even from my bedroom upstairs. Sam bullied me into relinquishing my rights insisting that I could end up paying £84 for the engineer to come out if I decided to go head. I got so upset that I give up. It was clear to me at that point that the Repairtech engineer would find any excuse to charge me regardless, as this company is not to be trusted. Sam also asked if I cleaned the drainage in the fridge, I said yes but my word wan't enough, she then defiantly asked 'how' I cleaned it with tone of voice that was horrible, as though she was accusing me of something. Every time I asked her to speak to me in a different tone she talked over me. I have never been treated so badly by someone at customer service.
This is the most despicable service I have ever encountered in my life.

Great support from each staff I've spoken with so far :)

Recently I bought a Samsung monitor off Amazon and it came with a few dead pixels I was told by the seller that having a few dead pixels was not considered a defect so dealing with them was an absolute headache so I decided to take matters into my own hands. I Contacted samsung about the warranty on my device and was contacted rather promptly. Lauren B was the person in charge with dealing with my repair and was THE prime example of how customer service should be, always polite and keeping me up to date on how the process is going. I Would highly recommend RepairTech as a trusted company and wonderful to deal with.

My MSI G27CQ4 developed a fault, I sent it off to RepairTech after raising an RMA. I sent it off and then decided to read reviews. After reading the reviews I was expecting to have it returned in worse state than it was in when I sent it.

I was pleasantly surprised that after a 2 day turn around it had been repaired and sent back in perfect condition.

Can’t fault the service.

Excellent and knowledgeable customer service

I had an iiyama monitor that had a power supply that was burnt out. When i contacted them about this issue they were perfect in answering any questions. In a prompt and efficient manner.

Thanks to that i was able to find out that minor cosmetic scratches on the back voided the warranty

Sent in my monitor that they lost and haven't recieved a proper update in a month

My Samsung G7 monitor gained a line of dead pixels around 9 months into owning the monitor, after contacting Samsung who sent me to RepairTech, we arranged a monitor drop off and pick up once repaired as I live close to them, and the entire repair took less than a week and the monitor is perfect. Thanks for RepairTech for their help and Lauren B for the email support and getting it organised so quickly.

RepairTech were extremely fast at fixing my issue. My monitor’s LCD was faulty and Argos weren’t going to repair this as I was out of the 1-year warranty but my 3-year warranty with MSI was still active.

RepairTech diagnosed the issue within 48 hours and let me know that they would ask MSI for a replacement. I’m now getting a replacement for this faulty monitor and I’m extremely happy with the process and outcome of this case. Thank you RepairTech and MSI

Incompetent repair-tech technicians
Contacted MSI because cracked my screen on my laptop, I was still using my laptop plugged into a tv playing games and watching films no problem. I thought a screen repair would be a easy job. As I was sending my laptop to repair tech I asked them to look at my fans as one of them makes a funny noise sometimes.
I sent my laptop off to get a email a week later saying

It appears that the motherboard’s transistors and heatsink were affected by liquid some time ago, leaving sticky residue, as advised by RT.
Unfortunately, while this might not be a satisfactory outcome, MSI and RepairTech are unable to take responsibility for such damage, since it was triggered by the residue from the liquid spillage that must’ve happened while the laptop was in your possession.
While we still had a replacement screen in stock, we’re not able to supply the mainboard. Your notebook has reached its EoL (End of Life) stage, meaning majority of its spare parts, including mainboard, might be permanently unavailable and out of production. Therefore, RepairTech were unable to repair the device and have sent it back to you in its current state. We apologize for the inconvenience.

I have never spilt anything on my laptop, it works fine !! I have video evidence of it working !

I had the laptop back yesterday thinking the laptop has died completely , as soon as I got it back I booted it up connected to a monitor and boom it works !
I have even played multiple games and the computer is working fine.
Mind blown. Did repair tech even try to turn my laptop on ??
Useless company employees must not be trained to work with laptops
Wouldn’t recommend
Waste of my time