Everything was okay. I didn’t like how I was charged an extra $90 because I booked through a third-party company . The desk clerk said that it was a $90 reservation fee that I had to pay I guess for a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Mehr ansehen
Amazing service, very helpful! We stayed at an amazing hotel in downtown New Orleans. It was absolutely breathtaking and Redeem Vacations was extremely helpful in planning and booking. Flawless!
I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktinformationen
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 13 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
È stata la mia prima esperienza con…
È stata la mia prima esperienza con questa compagnia e devo dire che hanno superato le aspettative in quanto sono stati esaustivi e tempestivi belle risposte togliendo dubbi di qualsiasi genere.
Ho acquistato una prenotazione per 2 a Vienna ed é andata tutto come previsto.
They did a great job accommodating my…
They did a great job accommodating my travel plans . It was a wonderful expierence!
Jason provided excellent customer…
Jason provided excellent customer service. He was very helpful in sorting out the issue I was having with my redeem voucher and kindly completed the booking for me. I really appreciate his patience and assistance. Thank you, Jason, for making the process so easy!
Mon problème n'est pas règle mais elle…
Mon problème n'est pas règle mais elle a prit en compte ma demande, affaire a suivre
Very helpful and informed
Very helpful and informed. It was a great experience.
Excellent service!
Excellent service!! Issues resolved with no hassle.
Michelle with Redeem Vacation was amazing
Michelle with Redeem Vacation was very helpful and patient while assisting me. I'm big on customer service so I must say she did a fabulous job. She was very knowledgeable with what my concerns were. There was no long wait for a response. She was definately alert and aware. There was no area to improve she did an amazing job.
The idea is great but you can never get…
The idea is great but you can never get the hotel you want at the time you want so loose your money.
I would give this a wide berth.
Good customer service by Zharina
Redeem vacations was easy to navigate
Redeem vacations was easy to navigate, efficient and provided excellent customer support.
Overall a great place to stay
Overall a great place to stay. My only complaints are no pool and none of the ice machines we’re working
Great customer service and quick resolution
I had a very good experience with Redeem Vacations. I contacted customer support with a question about my vacation voucher, and they responded quickly and helped me find a solution that worked for me.
The communication was friendly, clear and efficient, and my issue was resolved very quickly. Special thanks to Michelle for her help and excellent customer service.
Very positive experience overall!
I received a voucher from redeem…
I received a voucher from redeem vacations. Easy to book, hotel was good. No complaints.
Great prompt customer service helped me to extend my vacation
They're always prompt when you need them. And they always try to work with you.If a problem arises
Cherrie was great
Cherrie was great, she provided me with exceptional service going above and beyond exceeding expectations. She understood my situation and provided solutions that actually helped and I appreciate that. No other representative mentioned what my options were.
We stayed at the Excalibur
We stayed at the Excalibur, and the hotel was very nice, clean!!! Checking in was easy on the kiosk. Room was been clean. Customer service was great.
Really easy experience and no issues
Really easy experience and no issues. The hotel had to update my contact info (I think they got the info of Redeem Vacations), but that wasn’t a big deal. Would use this service again!
Joshua
Joshua, Thanks, services, information,excellent!!
Redeem helped us to have a nice trip
Redeem is easy to use and work with. They provide several options of places to stay. We enjoyed our time away and Redeem made it easy for us to take a short vacation.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








