Everything was okay. I didn’t like how I was charged an extra $90 because I booked through a third-party company . The desk clerk said that it was a $90 reservation fee that I had to pay I guess for a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We received a hotel voucher from a company as part of their service. It was initially concerning using a third party especially as we chose an overseas trip however it was a really easy process and... Mehr ansehen
Amazing service, very helpful! We stayed at an amazing hotel in downtown New Orleans. It was absolutely breathtaking and Redeem Vacations was extremely helpful in planning and booking. Flawless!
I made a mistake with my booking and didn't catch it for nearly 6 months. I reached out via chat and customer service was able to change my reservation without a fuss. Excellent customer service!
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2007, we have been revolutionizing the incentive travel industry. We fulfill high value vacations from our partner companies at tens of thousands of hotels worldwide. Today, we fulfill more vacations than all other incentive travel companies combined. Our partner companies trust us to provide their clients with a great complimentary hotel stay and excellent service. We make sure to only offer quality accommodations so that’s why all of our hotel options have a traveler rating of at least 4 out of 5 on TripAdvisor. In over a decade, we’ve grown from a small office of 12 employees into a company of over 250 travel-loving teammates working across 4 countries. We are one of the globe’s top travel companies, working with leading hotel brands like Marriott, Hilton, Wyndham, Hyatt hotels and much more.
Kontaktinformationen
SE 2nd St 300, 33301, Ft Lauderdale, Uruguay
- cs@redeemvacations.com
- redeemvacations.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 13 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer service was a great help
Customer service was a great help. Erica helped me with my questions and helped out with extending my booking time.
Really helpful!
Really helpful!
At 1st I got and AI response which wasn't very detailed and without prompting an actual person took over and answered my question in detail.
Had the best time for my birthday trip…
Had the best time for my birthday trip to Hawaii! Super great hotel deal right next to the beach!
Responsive and very supportive team
Responsive and very supportive team. We able to work around my unique circumstances to get me what I needed.
Thank you so much.
The response time was fast and Jason…
The response time was fast and Jason was very helpful with answering every question I had about my reservation. Great customer service
Clear information and efficient…
Clear information and efficient support. Highly recommended!
L'accueil a été exceptionnel
L'accueil a été exceptionnel, le personnel très gentil et très à l'écoute. Hôtel très propre , petit déjeuner extraordinaire. Le seul bémol c'est d'avoir été logé dans une des chambres du rez-de-chaussée avec des fenêtres en hauteur qui donnaient dans la rue, sur le trottoir directement, pour schématiser nous étions en dessous du niveau de la rue, j'ai trouvé ça dommage. Je bosse pour une plateforme de voyage, donc j'avoue j'ai eu un regard peut-être différent.
Sinon tout était parfait.
2026 Savannah Stay
We had a very clean room that was in a great location. The City Market was right across the road & the waterfront restaurants & shops were only a 3-4 minute walk. We would definitely go back again.
Excellent company and top-notch…
Excellent company and top-notch support!I am very impressed with Redeem Vacations. Their customer service is outstanding! The support agent was incredibly helpful, polite, and resolved my request within minutes. They quickly helped me switch to a much more convenient destination closer to home. Fast, professional, and reliable company. Highly recommended! ⭐⭐⭐⭐⭐
Hotel restaurant was closed with bad…
Hotel restaurant was closed with bad smell but remodeled. Elevator closed back and forth needing fixing. Said I broke bottle opener but was already broke. Cold water and no ice!
My stay with redeem was easy and…
My stay with redeem was easy and simple. I will always book through redeem
The experience with Redeem Vacations…
The experience with Redeem Vacations was GREAT! However the hotel we chose was not great.
San Antonio vacation
I originally purchased this for my sister as a birthday gift. Unfortunately she was unable to go so I went instead and had a great time once o paid the discount fee pick my hotel it was smooth sailing. I did have to put a $150 damage deposit but overall I like the experience.
Absolutely easy to get in touch with
Absolutely easy to get in touch with, and fast to solve a problem
Costumer service was very fast…
Costumer service was very fast responding, very kind and informative.
The representative was quick to help…
The representative was quick to help solve an issue that I encountered!! Joshua provided outstanding customer service!
Mio figlio ha acquistato un voucher…
Mio figlio ha acquistato un voucher Redeem Vacations intestato a lui per fare un regalo di compleanno a sua madre per 2 adulti. Io sono il padre ho tentato di programmare la data per utilizzare il voucher, io sono il padre e la madre di mio figlio avremmo selezionato dove andare, ma non accettano che altre persone utilizzino il voucher che è intestato a mio figlio.
Questa regoga è assurda!
Primo perché presentarsi all'hotel selezionato con i cartacei che evidenziano l'acquisto del voucher l'hotel non ha nessun problema perché il voucher è stato pagato.
Altre strutture con acquisti di voucher non applicano questa regola assurda che deve presentarsi chi l'acquista.
E' già successo che con altri voucher di altre strutture accettano altre persone.
NON ACQUISTATE MAI QUESTI VOUCHER REDEEM VACATIONS se non sarete voi ad andare negli hotel presenti nel voucher, anche perché questa notizia dovrebbe essere descritta prima dell'acquisto, cosa che non è scritta !
Good customer service
Good customer service. They are solution focused.
They are very easy and convenient to…
They are very easy and convenient to work with. Would recommend.
Supportive and fast response
First time using the service of Redeem Vacations and I'm really happy with the customer services support. I needed help with rescheduling and reservation confirmation. The team was always supportive and fast response. Thank you.
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