Rebel.com Bewertungen 771

Not sure if this is areal site, contact number does not work, and you can not chat to anybody and still don’t have a reply email

Amazing, efficient, clear help on the phone!

Terrible customer support. After having to change my credit card details (due to a re-issued card) my email stopped functioning. Rebel.com support did fix this for me but then deleted my perfectly functional website. Once I noticed this, and reported it, they took a week for them to restore my website, and then (you guessed it) my email stopped functioning again. Now two weeks further into requests for them to fix this and support is non existant. My business has suffered from this, and its not worth the stress. I am transferring my domain asap.

After years of transferring out my domains, I get billed for some email services that I NEVER signed up for. It's been happening for 3 months now.

Last time, with customer support, I made sure that my account is closed and that I don't even have a login anymore: Nabila (Rebel.com) Jan 10, 2023 "We do apologize for any inconvenience you may have experienced. We have removed the remaining outstanding on your account and closed your account."

Wrong. Today I got another email: Rebel.com Customer Service Feb 11, 2023 "We've tried to bill you for your order but the payment failed. Please verify your credit information."

Not only that, but I can reset my password even though I cannot login. Avoid them as it's terribly hard to get out!

I've been with Rebel over 20 years and have always been very happy with the service and pricing, but today they sprung a change on me that'll increase my monthly bill by over 300%. Worse is that the change will take place in only 7 days, leaving little time to find a new provider. There are heaps of other hosting providers offering similar prices to what I'm currently paying, so why would I stay with Rebel and pay 4 times as much?

Excellent service. I called today to get help setting up 2 step authentication. Asked for a call back and Rebel called me back in about a minute. Solved the problem in less than 5 minutes.

Amazing customer service and cost is very reasonable! Was having some issues with one of my sites and the staff where very helpful in resolving the issue.

This company took my electricity as aronious transfer ,didn't know much about them but was transferred by Bill buddy ,I received an e mail from them telling me they would be taking my DD ,this was 1st and only e mail I had ever had from them ,no pack or anything ,contacted them telling them I was not moving to them ,I also contacted my own supplier telling them I wasn't moving ,by the time they got to it my electricity had gone ,my own supplier got them to release so they could get my supply back ,I took meter readings and paid my own supplier what I owed from July till September now Rebel Energy are sending e mails saying I owe them over £500 pound ,don't go anywhere near this company ,I also contacted ombudsman who they are not registered under so stay well clear .

Rebel always seems to have what I'd like, and the staff have always been friendly and happy to assist.

I was helped today, especially by a young man named Zach, who works at the Coomera Westfield Rebel Sport in Queensland.
I was looking at the many choices of braces and support for my knee. Zach helped me establish which one would be beneficial for my situation.

I was able to try them on, and he offered some great advice.

Cheers Zach.

I am an IT professional for over 15 years. I wanted to give this company the benefit of a doubt but their customer service is sub par. Specially their phone support agent Solon. During the call he kept making absurd suggestions to try to rectify my issue. It's almost as if he was new and just trying anything to see if it sticks. Solon could use a course in Customer service. I had to end the call. Their chat support was a whole lot better. Glad I didn't have to speak to them again.

Often the company do not send you any emails to notify you that your domain is expiring. They will then let it expire and send you an email saying it has expired and if you would like it back you will have to pay a recovery fee.

I have raised support tickets about this in the past, but they don't fix the issue and it happens again a year later.

Look somewhere else to register your domain. they are a pain to deal with.

In the service of my customers, I have worked with numerous IT /hosting providers including Rebel (and their predecessor Domains at Cost) for about 2 decades. Rebel is the only company that I would give a 5 star review. Their culture is one of friendly and prompt service and solutions. Always going that extra mile. I would strongly recommend them. Thank you to the team at Rebel. Keep up the great work!

Very attentive to my questions and concerns. No complaints.

Was sold a domain name only to be told later on that I couldn’t have it because it was a premium domain and they didn’t charge me the correct price. Tried to offer me the domain at $500, a $450+ increase from my original purchase price. First and last time using this company, if they can’t even manage their prices right, I do not trust them to handle any other issues that arise. Stick with a more reputable company that backs everything they advertise.

I have been with Rebel for many years and I always appreciated their exceptional customer service. I would recommend Rebel to anyone looking for serious domain and hosting management.

I made the transaction on the 11th no deduction was made from my account so I did it again there is bo way to cancel a transaction at all. 5 days later thet try to go in my account for the money 6 days it does not take that long to process a transaction I won’t be using the app again

Avoid. Terrible. Choose another provider.

Hi how can I join you to get paid
I have seen many people commenting on this page

Very reasonable prices and lots of options for publishing and hosting. Interface is easy to use.

I love the support. It is always there, support is understanding and positive.

Alvin