Rebel Support is one-of-a-kind. Helpful, transparent, honest. Customer Service. Customer Care. No matter how you say it they put both "service" and "care" into it... where so often--in this industry--... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was having an issue updating a .ca domain in my registrar account. I tried the chat option to see if I could receive some guidance as to how to proceed as the CIRA information was out of date. The... Mehr ansehen
Unternehmen hat geantwortet
I purchased my E-priam Stroller from this company last year and we just found out when our baby is transitioning to the fabric seat. We realized that they sent us a wrong seat insert which doesn't mat... Mehr ansehen
Unternehmen hat geantwortet
Just interacted with help chat. There was a real person, they answered quickly and pointted me to the correct resource.
Unternehmensdetails
Vom Unternehmen geschrieben
Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.
Kontaktinformationen
532 Montreal Rd, Suite 261, K1K 4R4, Ottawa, Kanada
- 1-844-548-2157
- hello@rebel.com
- rebel.com
4.5
Hervorragend
771 Bewertungen
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was doing a domain transfer
I was doing a domain transfer and contacted customer support by text bot. It took 1 minute to be connected and 5 minutes to complete and the domain was confirmed for transfer in hours. Thanks. Bill
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks Bill, that’s exactly the kind of domain transfer experience we want to deliver. Quick connection, clear steps, and no hiccups. We appreciate you taking the time to share it!
Always responsive
Always responsive, and they are quick to get the right personnel on the issue to present a solution. Really the most complete registrar service you could ask for. Kudos to Priya today, and everyone else I have contacted at Rebel for any issue.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much for the kind words. We’re proud to be your go-to team, and it means a lot to hear that Priya and the rest of the crew are consistently hitting the mark. We’ll make sure your kudos get passed along!
Excellent support
Excellent support. Emails were answered quickly, and the team clearly understood the issue. They were knowledgeable, helpful, and the whole interaction felt genuinely personable. Special shout‑out to Israel, who was the absolute standout.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks, Eddy — we’re so glad the support felt both effective and personal. That’s exactly what we aim for. Israel will be thrilled to get your shout-out, and we’re here anytime you need us.
Customer Service
Working with the agent in customer service (email) was excellent. Quick and efficent. Thank you
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks for the note! Quick and efficient is music to our ears, and we’re happy to hear your email experience reflected that. Don’t hesitate to reach out again if anything comes up.
Caring and professional customer…
Caring and professional customer service! Especially, knowing that Israel is personally taking care of the issue, gives us a great deal peace of mind.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thank you, Kalina — knowing you feel cared for and in good hands with Israel means the world. We’ll pass along your message and are here to help, every step of the way.
Tech support is always patient and good…
Tech support is always patient and good at explaining things in a step by step way for me to follow. Highly recommended!
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thank you so much, Steve. We’re thrilled to hear our support team has been a steady guide for you. Step-by-step clarity is exactly what we aim for, and it means a lot to know it’s made a difference. We appreciate the recommendation!
Careful this bunch are in my view…
Careful this bunch are in my view Scammers. I keep getting threats and insist I hit a renewal" button, but no indication of the amount or what the fee is or what it is for.. they have NOT responded to my FOUR written requests for at least some detail on what they are charging for. Some of the individual staff are great but the company's policies and execution are just awful. Don't deal with them
Thursday 22 jan 25 have asked again and again for pricing for my renewal" and REBEL.COM still have not responded with what my cost would be if / when I were to renew. Why refusing to give price
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Lorne, we’re really sorry to hear this has been your experience, and we want to clear the air.
Rebel.com is not a scam, and we take concerns like this seriously. We’ve looked into our records and couldn’t find recent emails from you, though we did see a brief call attempt yesterday. It’s possible some of the messages you received came from a third party like IDScanada.org, which has caused confusion in the past.
That said, if there’s a billing notice from us that’s unclear, we absolutely want to sort that out. Our support team is ready to walk through your account with you — just reach out via the Help Centre on rebel.com or give us another call. We’re real people and we’re here to help.
Antwort von Rebel.com
Thank you so much, Philip. Short, sweet, and seriously appreciated! Audrey will be thrilled to see this, and we’re happy she made your experience a great one. You’ve always got us in your corner.
Quick and helpful chat response
The chat agent (Priya) was helpful and efficient and solved my problem within minutes.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much, Steve. We’re thrilled to hear Priya was able to help out quickly and clearly. That’s exactly the kind of support we aim to deliver every time. We’ll be sure to pass along your kind words.
'Award winning' service is anything but
'Award winning' service directs you to a chat that indicates there is '1' person ahead of you. There is '1' person ahead of you for an hour.
Nameserver wasn't recognized by Google authentication, and no help forthcoming. Many other, better providers that have more scope and reach, and integrate with web builders better than this.
I don't recommend.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Chris, we hear your frustration and we’re genuinely sorry for the wait you experienced. That’s not the level of service we aim to provide and we’re taking a look at what caused the holdup. As for the nameserver issue, we want to help get that sorted. If you're open to it, our support team via the Help Centre on rebel.com can dig in and help resolve what went wrong with the Google integration.
Priya
I had a great experience when contacting Rebel online chat platform. I had informed the agent of an email I received from Rebel with regards to updating contact information and I was unsure of it's legitimacy.
They promptly created a ticket and asked me to provide them the email communication so that they could investigate it further.
Within minutes they had confirmed it as SPAM. Their quick response and resolution helped me prevent a potentially catastrophic security breach for our company.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much for the thoughtful review, Yamma. We’re really glad you reached out when something didn’t feel quite right. SPAM threats can be sneaky, and your quick thinking paired with our team's fast action helped keep your business safe. That’s exactly the kind of calm, confident support we aim to provide. Thanks again for trusting us.
Patient and Kind
Isreal was so patient and so kind with me today. The person I had before was somewhat helpful but Isreal was incredible. He walked me through, even gave me words of encouragement, and I was able to get all my email stuff set up with my personal domain. SUPER happy with the expernece.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thank you so much for this, Topher. We’re lucky to have Israel on the team, and it means the world to hear how supported and encouraged you felt. Getting email set up on your own domain is a big win, and we're thrilled you’re SUPER happy with the experience. You’ve got this, and we’ve got your back whenever you need!
she was quick and knew what she was…
she was quick and knew what she was doing
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks for the note, Sky. If something didn’t go quite right, we’d really like to understand what happened. Our support team is available anytime through the Help Centre on rebel.com and we’re ready to help make things right.
Israel was fantastic and went over and…
Israel was fantastic and went over and above to help me out with my problem. He had very clear communication and was a pleasure to work with. Really appreciate his help.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much for the kind words about Israel, Jim. He really is fantastic and we’re glad he was able to help and communicate clearly. If there’s anything that could have made your experience even better, we’d love to hear it.
Great Service
Israel was a great help with getting my information updated after my move. I greatly appreciate them taking the time to go through everything with me and for reassuring me throughout the process that they had my back.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Spencer, thank you for this.
A move can turn even simple updates into a full event, so it is great to hear Israel made it feel easy and steady.
If you ever need a hand again, you know where to find us. We have got you.
Excellent service through the years
Excellent service through the years. It is so nice to get live over the phone support. Saves time and back and forth in many instances. Shannon was especially effective in resolving a number of email settings issues. Keep up the good work! -Troy / ONE Mgmt.
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much, Troy. We really appreciate you taking the time to share this. We completely agree: sometimes there’s just no substitute for a real conversation, and we’re so glad Shannon could step in and make things easy. We’ll be cheering on ONE Mgmt. as you continue to grow!
Great Service!
Fairly quick response time and always fixes the issue! Alyea was very helpful!
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks for the lovely review, Leslee. We're so glad Alyea was able to help and that things were sorted quickly. That is exactly what we aim for. We will be sure to pass along your kind words!
Shannon was a first-rate professional
Shannon was a first-rate professional, helping me to get my emails working properly. She immediately diagnosed the problem correctly and patiently guided me in fixing it. It was an excellent experience!
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks for the lovely review, Jan. Shannon’s a star, and we’re so glad she was able to get your email sorted quickly and clearly. Diagnosing issues like a pro and walking you through it with patience — that’s what we’re here for.
Shannon was very helpful
Shannon was very helpful and patient in explaining the resolution of my issue.
All of my concerns were addressed by her and I learned some new information regarding the setup of users with different levels of access.
All in all I was completely satisfied with the support provided.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thank you for the thoughtful review. We're so glad Shannon could walk you through the resolution clearly and patiently, and even better that you came away with some new knowledge too. That’s the kind of support we always aim for. We’ll make sure Shannon sees your kind words.
Great Customer support (Chat with Alyea)
Great Customer support (Chat with Alyea), My problem resolved in 10 min., WebMail never stops etc. Recommend REBEL to everybody. Best of luck!
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks a ton for the shoutout, PG. We love hearing that Alyea got things sorted so quickly, and that your WebMail’s running strong. We appreciate the recommendation and are cheering you on right back.
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