Rebel Support is one-of-a-kind. Helpful, transparent, honest. Customer Service. Customer Care. No matter how you say it they put both "service" and "care" into it... where so often--in this industry--... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was having an issue updating a .ca domain in my registrar account. I tried the chat option to see if I could receive some guidance as to how to proceed as the CIRA information was out of date. The... Mehr ansehen
Unternehmen hat geantwortet
I purchased my E-priam Stroller from this company last year and we just found out when our baby is transitioning to the fabric seat. We realized that they sent us a wrong seat insert which doesn't mat... Mehr ansehen
Unternehmen hat geantwortet
Just interacted with help chat. There was a real person, they answered quickly and pointted me to the correct resource.
Unternehmensdetails
Vom Unternehmen geschrieben
Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.
Kontaktinformationen
532 Montreal Rd, Suite 261, K1K 4R4, Ottawa, Kanada
- 1-844-548-2157
- hello@rebel.com
- rebel.com
4.5
Hervorragend
771 Bewertungen
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My experience with both Israel and Del…
My experience with both Israel and Del were great. The other support team members much less so. As a suggestion, I would also refresh the chat line regularly as I waited as “next in line” for over 30-40 mins in some cases whereas I got quicker support through calling support and via email with Israel and Del directly.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi DC, thanks for the note.
Love hearing that Israel and Del took good care of you. We’ll make sure they see this.
And on the chat queue, fair point. “Next in line” should not feel like you’re trying to buy concert tickets. We’re sharing that feedback with the team.
Thanks again for sticking with us and taking the time to say something. It helps.
Personable, Skilled Solutions
LOVE the Personable, Skilled Service. Shannon is ALWAYS a pearl:) Problem solved. So Thankful!
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Frannie, this just made our day. 💛
“Personable, Skilled Service” is exactly what we aim for, and Shannon really is a gem. We’re so glad she could step in and get everything sorted for you. Problem solved is our favourite kind of ending.
Thanks so much for the love and for choosing Rebel. We’re thankful for you, too.
Many things at Rebel are just so easy…
Many things at Rebel are just so easy to administer. Even things like Certificate renewals and domain transfers are just so easy at Rebel. I have used many other companies over the year but it seems Rebel has put in the effort to make this easy. Their Tech support is quick to access and so far no bad experiences. Quick resolution and usually first point of contact resolution.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Brian, this was such a great note to read. Thank you.
“Certificate renewals and domain transfers are just so easy” is music to our ears. Those are exactly the kinds of things that shouldn’t feel complicated. We’ve put a lot of thought into making the behind the scenes admin simple and straightforward, so it means a lot that you’ve noticed.
And we’re especially glad our tech support team has been quick and able to resolve things on first contact. That’s the gold standard for us.
Thanks for trusting us after trying other providers over the years. We’re really happy to be in your corner.
The transfer of one Rebel domain to…
The transfer of one Rebel domain to another Rebel account was easy to get started, the customer assistant person was helpful and there was virtually no wait--but the reason I needed to contact customer support was that I immediately got hung up in security issues around a transfer that looked like it should have been a quick purchase. Plus the transfer time was longer than I expected...so not ideal but so far good enough!
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Marc,
Thanks so much for sharing this — and for sticking with the process.
We’re really glad to hear the transfer itself was easy to get started and that our support team was quick and helpful when you reached out. That part matters a lot to us.
You’re absolutely right, though. If a transfer looks like it should be a quick purchase, getting slowed down by security checks and longer than expected timelines can feel frustrating. Those safeguards are there to protect domain owners, but they shouldn’t feel like unnecessary roadblocks. Your feedback helps us understand where expectations and experience aren’t perfectly aligned.
If anything still feels unclear about the transfer timing or process, our support team is always available via the Help Centre on rebel.com and happy to walk through it with you.
We appreciate you calling it “good enough” for now and we’ll keep working to turn that into “great” next time.
Great Customer Service
Rebel consistently provides excellent customer service and is always responsive when I have questions or need troubleshooting support. My most recent experience with Israel was exceptional — he resolved the issue quickly and continued to monitor it to ensure everything was fully resolved. I truly appreciate the care and follow-through. Thank you!
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi J_Dobo, thank you for such a thoughtful review!
We’re so glad to hear you’ve consistently had great experiences with our team. Being responsive and reliable when questions pop up or troubleshooting is needed is exactly what we aim for.
We’ll be sure to pass your kind words along to Israel. Resolving the issue quickly is one thing, but sticking with it and monitoring to make sure everything is fully sorted is the kind of follow-through we’re proud of.
Thanks again for your trust and for taking the time to share this. We’re always here whenever you need us.
Amazing response time
Amazing response time. Request was completed accurately and very quickly
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
"Amazing response time” is exactly what we love to hear. 😊 We know when you reach out, it’s usually because something needs attention now, so getting it done quickly and accurately is always the goal.
We really appreciate you taking the time to share your experience. If you ever need anything else, we’re here and happy to help.
Harthika was amazing to deal with
Harthika was amazing to deal with.
Truly helpful.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Mike,
Thank you so much for the kind words. We’re lucky to have Harthika on the team, and we’ll be sure to pass this along to her.
Truly helpful is exactly what we aim for, so it means a lot to hear that reflected back. Thanks for choosing Rebel. We’re glad to have you with us.
Isreal sorted it out for me.
Isreal from the Rebel team alerted me to an issue with the domain I was registering, and sorted it all out for me.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi there, thanks so much for sharing this!
We’re really glad Israel caught the domain issue early and got everything sorted for you. That’s exactly the kind of proactive support we aim for. No surprises, just smooth sailing.
We’ll be sure to pass the shoutout along to him. 😊 Thanks for choosing Rebel!
have been clients for years!
My wife and I have been clients for the best part of a decade, always exceptional customer service, and based in Canada, the ultimate in buy local. we could save a few buck elsewhere, but that's what good jobs cost.
FYI, Harthika is awesome to deal with !
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Halton, this one made our day.
A decade with us? That’s the kind of long term relationship we’re proud of. Thank you for sticking with a Canadian team that believes good service is worth doing right.
And yes, Harthika is awesome. We’re lucky to have her, and we’ll make sure she sees this shoutout.
We’re grateful to support the work you and your wife are doing. Here’s to many more years online together.
Rebelle france et top sur le fait que…
Rebelle france et top sur le fait que les bonbons sont aussi bon meme sans sucre etant diabétique c'est juste le reve pour moi la livraison avait beaucoup de retard mais il m'ont donnée 2 paquet offert pour s'excuser juste petit bémol le pris es très élevé il y a juste ca a améliorer c'est tout sinon c'est parfait
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Cindy, thanks for taking the time to leave a review.
It looks like this may be intended for a different company. We’re Rebel.com, a Canadian web hosting and domain provider, not a candy brand.
We hope you’re able to connect with the right team soon, and that the sugar free sweets stay delicious. 😊
Issues solved in Minutes
I had an issue activating my new Rebel-hosted domain through Google Workspace. The team was quick to respond to my inquiry through the chat function and they solved the issue immediately. Great service!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Ian, we love hearing this.
Getting a new domain connected to Google Workspace should feel exciting, not frustrating, so we’re really glad our team was able to jump in via chat and get things sorted right away.
Thanks for the kind words and for trusting Rebel with your domain. We’re here whenever you need us.
Exemplary Service
I have used Rebel ever since I bought my 1st domain over 20 years ago and the service is exemplary. Easy to use website, easy to find everything I need. I will never go anywhere else. Try it, you just might like it or better still, love it, like I do. Thanks Rebel from another happy client.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Laurie, wow, 20+ years with Rebel is something we don’t take lightly. Thank you for sticking with us from your very first domain and for such a generous, thoughtful review.
We’re so glad the experience continues to feel easy, intuitive, and dependable. That’s exactly what we work toward every day. Your loyalty truly means the world to our team, and we’re honoured to be part of your online journey.
Thanks for the kind words and the recommendation from one very happy Rebel to another.
I had a fantastic experience dealing…
I had a fantastic experience dealing with customer service. He was able to help me with my questions and promptly resolved some administrative issues that I needed to take care of on the domain.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much, Sandra — we’re really glad to hear that! 😊
Getting clear answers and having admin tasks handled smoothly (especially around domains) is exactly what our support team aims for. We’ll be sure to pass your kind words along.
Audrey was a great help in very quickly…
Audrey was a great help in very quickly resolving an issue with the website. Love working with her.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks, Karen! We’re happy to hear Audrey was able to jump in and resolve things quickly — she’s great at that. 💪
We love hearing that working with our team makes things easier. Thanks for taking the time to share!
Over ten years
Over ten years, Rebel has provided me with excellent service, both through chat and on the phone when needed. I am not a strongly technical person, and they have shown remarkable patience, never letting me go without an answer to my problem.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Sharron, this truly means a lot — thank you for sticking with us for over ten years.
Providing patient, plain-language support (no tech wizardry required!) is core to how we show up, whether it’s chat or phone. We’re grateful for your trust and kind words.
Valued backend support
I'd almost given up on Rebel support but Priya restored my faith in the company. I'm not a wiz at the backend of the website and needed help. A couple earlier attempts were unsuccessful even getting connected with someone. But once Priya and I connected, she stuck with the problem and found the resolution.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks for sharing this, Ali — and for your honesty.
We’re really glad Priya was able to turn things around and see the issue through to the end. Backend challenges can be frustrating, and sticking with the problem until it’s solved is the Rebel standard. We’ll be sure she sees your feedback.
Their slogan is 'We're here to help'
Their slogan is 'We're here to help', and they're not kidding! I had a billing issue, and Jasmita helped sort it out in minutes. She was incredibly pleasant and helpful on the phone, and my refund was promptly issued. It's such a treat these days to deal with a company that actually has excellent customer service!
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Thanks so much for the kind words, Randall — and for calling out Jasmita by name. 🙌
Billing issues are never fun, so we’re really glad she was able to jump in, get things sorted quickly, and make the whole experience a pleasant one (refund included!). Hearing that our “We’re here to help” promise actually showed up for you means a lot to our team.
Thanks for choosing Rebel.com. We’re always here when you need us.
Our WordPress site went down ths morning, and Rebel.com saved the day
Our WordPress site went down this morning, and I no longer had "the guy" that we were using to support the site. After a quick chat with Rebel.com, Audrey showed me how to add another user so my "next guy" could access the WordPress site without access to the rest of my Domain Hosting. Great. Since we were handling our own support for our sites, I wasn't sure if Rebel.com could help, but I thought I'd throw it out there. A quick security verification to confirm I was who I said I was (I appreciate that), a two- to three-minute wait, and then Audrey came back to tell us our site was back up and running!
She just "had to increase our PHP performance settings," and there you go. I have no idea what that means, but her magic worked!!
Saved our day. Great tech support!!
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
This made our day. Thank you for sharing!
Website issues always seem to strike at the worst possible time, so we’re really glad Audrey could step in, work her PHP magic ✨, and get your WordPress site back up and running so quickly. We also appreciate the shoutout to the security checks — keeping things safe while staying helpful is exactly the balance we aim for.
“Saved our day” is about as good as it gets for us. Thanks for trusting Rebel.com, and we’re here whenever you need a hand (or a little more behind-the-scenes magic).
Always a pleasure
Always a pleasure to deal with the folks at Rebel. I’ve used them since at least 2014, maybe earlier. I have four domains with them.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Hi Krista, that truly means a lot. You've been with us since (at least!) 2014, and we're honoured to have earned your trust across four domains. It's always a pleasure on our side too. Thank you for sticking with Rebel all these years.
Rebel is very lucky to have Jasmita…
Rebel is very lucky to have Jasmita represent them. Not all of us are domain savvy when it comes to set up. Time is valuable. She picked up on my struggle, verified my account, i gave my consent for her to jump in the driver's seat and in under a minute her response...done. Professional, efficient, civilized customer service.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Rebel.com
Wayne, this is such a generous review — thank you. We completely agree that Jasmita is a gem, and your description of her support is exactly the kind of experience we aim to provide: professional, efficient, and human. We’re so glad she could make things easy and respectful of your time.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.