The Purecard is very easy and convenient to use online. A physical card would have been more convenient when purchasing items to be worn as this would allow you to try before you buy. However, I am v... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quite a long winded process with plenty going wrong. Very restrictive in usage, can only be used online, cannot be added to google pay and some retailers (online) do not accept them full stop.... Mehr ansehen
Excellent. The BT Rewards Card is a great way to bring in new customers for BT, and I've enjoyed spending my reward! Very easy to use and didn't really have any issue making payments online.
Unternehmen hat geantwortet
Received an email early on to say I could sign up for my Reward card. However, when logging in I was not able to select the correct account number to apply for the card. More than one call to BT, shun... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
Kontaktinformationen
Vereinigtes Königreich
- purecard.com
3.6
Akzeptabel
1928 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great reward and came in handy it was…
Great reward and came in handy it was so issue having a reward card to use online.
16. April 2026
Antwort von Purecard
Hello Mary,
Thank you for taking the time to leave a review.
We're happy to hear that our reward was useful and easy to use online! Thank you for your positive feedback; we appreciate you taking the time to share.
Kind regards
Pure Card Team
Absolutely fabulous and help me out…
Absolutely fabulous and help me out when I really need it
14. April 2026
Antwort von Purecard
Hello Paige,
Thank you for taking the time to leave a review.
We're happy to hear that we could assist you during a critical time. Thank you for sharing your fabulous experience with us!
Kind regards
Pure Card Team
Great little treat from BT Broadband…
Great little treat from BT Broadband for ordering there broadband max. A £175.00 Debit Card to spend how you wish. 10/10
17. April 2026
Antwort von Purecard
Hello Phil,
Thank you for taking the time to leave a review.
We're happy to hear that you enjoyed the offer associated with your Broadband Max order! Thank you for sharing your positive experience and for the excellent rating!
Kind regards
Pure Card Team
Disappointing that can’t be used in…
Disappointing that can’t be used in store. Also had issues with using card to pay for online Tesco order - card would not be accepted.
20. April 2026
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We appreciate your feedback and are sorry you're disappointed that the card cannot be used in-store. We're also sorry you had trouble using the card for online Tesco orders. There are some items that the card cannot be used on as highlighted in Tesco's Ts & Cs, so it would be worth checking.
You can find out all the information needed on our help page here: https://help.purecard.com/ - or by contacting our customer service team directly.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
I’ve absolutely no idea how to use it
23. April 2026
Antwort von Purecard
Hello Elizabeth,
Thank you for taking the time to leave a review.
Pure Card is a virtual/digital card loaded with funds to spend and can be used online like any other Mastercard.
You can find the relevant card numbers via your login that you created to activate the card under the 'card info' tab, which you use at checkout like any standard transaction.
You can find out all the information needed on our help page here: https://help.purecard.com/ - or by contacting our customer service team directly.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Ease of use.
16. April 2026
Antwort von Purecard
Hello James,
Thank you for taking the time to leave a review.
We are happy to hear you found the card easy to use.
Kind regards
Pure Card Team
Simple to use
It was fairly easy to use, would have been nice to be able to add it to my google wallet or add funds to it to enable me to use theblast £1 more effectively
23. April 2026
Antwort von Purecard
Hello Miss K,
Thank you for taking the time to leave a review.
We are pleased to hear you found the card easy to use.
As of the moment we do not support digital wallets, however we have passed this feedback to our product team to investigate as an area of opportunity.
We are sorry for the inconvenience.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Frank,
Thank you for taking the time to leave a review.
We're happy to hear that the card was very easy for you to use! Thank you for your positive feedback; we appreciate it.
Kind regards
Pure Card Team
It would be better if it were a…Preferably physical card
It would be better if it were a physical card which could be swiped.
14. April 2026
Antwort von Purecard
Hello Tilley,
Thank you for taking the time to leave a review.
Although the Pure Card is only virtual, we do appreciate your feedback and understand your preference for a physical card.
Kind regards
Pure Card Team
A lot of chasing…
The card details were not automatically distributed to me after the agreed 30 day period I had to manually chase this information and jump through a lot of hoops to get to a conclusion unfortunately.
8. April 2026
Antwort von Purecard
Hello James,
Thank you for taking the time to leave a review.
We do apologise that you had some issues receiving your card information and will be sure to pass along your feedback. We are always looking for ways to improve the service.
Kind regards
Pure Card Team
The online shopping
10. April 2026
Antwort von Purecard
Hello Wendy,
Thank you for taking the time to leave a review.
We are pleased that you are happy with your card.
Kind regards
Pure Card Team
It was easy to use and come in handy to…
It was easy to use and come in handy to buy things
1. April 2026
Antwort von Purecard
Hello Zoe,
Thank you for taking the time to leave a review.
We're happy to hear that our service was easy to use and convenient for your purchases. Thank you for sharing your positive experience with us!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Toni,
Thank you for taking the time to leave a review.
We're happy to hear that you had a fantastic experience. Thank you for your positive feedback; we appreciate it!
Kind regards
Pure Card Team
Not. Useful to me
Not used it yet but was told by the BT representative that I could use it off my BT bill. Not so only use on teck stuff which is something I don't want or use. Total waste of time for me.
17. April 2026
Antwort von Purecard
Hello Susan,
Thank you for taking the time to leave a review.
You can use your card against some utility bills, however you would need to speak to the company directly to see if this is accepted. We do have many partner retailers where you can spend the funds. You can find a retailer list via the login you created to activate the card.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Amy,
Thank you for taking the time to leave a review.
We're happy to hear that the setup was simple and easy to use. Thank you for your positive feedback!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Jobin,
Thank you for taking the time to leave a review.
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with us!
Kind regards
Pure Card Team
I was nervous to start with as I am a…
I was nervous to start with as I am a bit of a dinosaur with technology but, I placed a M&S order, filled in the details and it worked. What's not to like. Thank you
21. April 2026
Antwort von Purecard
Hello Michelle,
Thank you for taking the time to leave a review.
We're happy to hear that your order process was successful, especially given your initial concerns about using new technology. We appreciate you taking the time to share your positive experience with us!
Kind regards
Pure Card Team
Much too complicated to set up
Much too complicated to set up. Took ages. I guess that’s to cause confusion and hinder usage of the card. Still haven’t used it.
10. April 2026
Antwort von Purecard
Hello,
Thank you for taking the time to write a review and I am sorry to hear you found it complicated and lengthy.
We really value all feedback and will pass this over to our product team, who are always looking for ways to improve the customer journey.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Ehsaan,
Thank you for taking the time to leave a review.
We're happy to hear that setup was simple for you. Thank you for your positive feedback; we appreciate it!
Kind regards
Pure Card Team
was issued with it after 30 days
used the £250 reward card to pay off my holiday ..brilliant thank you! 😎
2. April 2026
Antwort von Purecard
Hello Steven,
Thank you for taking the time to leave a review.
We're happy to hear that you had a brilliant experience using your reward card to pay off your holiday. Thank you for sharing your positive feedback with us!
Kind regards
Pure Card Team
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