Tai was polite, professional and personable. She quickly understood a complex issue with my business electric unit that was delaying my ability to set up a fixed deal for my new premises. She resolved... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Mehr ansehen
Unternehmen hat geantwortet
I was speaking to a very nice chap called Muhammed Abu who couldn't do enough for me . I had a big problem with my address and he sorted it out immediately. I had years of my address being the sam... Mehr ansehen
After not getting any response to my email and not being able to log onto my account I was getting concerned that you had not taken September or Octobers direct debit. My telephone was answered very... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktinformationen
Vereinigtes Königreich
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Why we like OCTOPUS ☆¥¥¥
Why we like OCTOPUS ☆¥¥¥
Correspondence replied to both FULLY but also to the POINT.
All matters RESOLVED.
The SUPERB APP is REASON ALONE we are with OCTOPUS -
3 accounts on one APP for instant access .
JOSEPH was superb in explaining re upgrades to SMART METERS where we have 3 phase supply.
Believe me LIFE has been far easier since we said GOOD-BY to other previous suppliers JOHN Wirral

Antwort von Octopus Energy for Business
informative & efficient
informative, efficient and carried out the transfer of business accounts really easily.

Antwort von Octopus Energy for Business
He was helping to take meter reads and…
He was helping to take meter reads and I asked for BOTH ACCOUNTS for me to pay.
He only sent the business account and I am still waiting for the domestic one

Antwort von Octopus Energy for Business

Antwort von Octopus Energy for Business
That was a fantastic experience.
That was a fantastic experience.
The gentleman who was there (Steven) very helpful and provided guidance.

Antwort von Octopus Energy for Business
Whenever I have to deal with Octopus
Whenever I have to deal with Octopus, I always get a great service. Jay was great today and Damian has been great over email.

Antwort von Octopus Energy for Business
Brilliant service as usual
Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our business to make a suitable choice. If only everything worked as well as OCTOPUS 👍

Antwort von Octopus Energy for Business
Great service on the phone
Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot!
Although subsequently, I discovered she'd got 2 different email and two different passwords for 2 different supply addresses I'm switching to, mixed up!!
I got Sharna next and she managed to sort it out for me ok!

Antwort von Octopus Energy for Business
My inquiry was answered very quickly…
My inquiry was answered very quickly with any waiting on the line . Jacob was very polite and informative . As always Octopus service a good service thank you .

Antwort von Octopus Energy for Business

Antwort von Octopus Energy for Business
It was only a basic enquiry on my part
It was only a basic enquiry on my part, but Joshua dealt with the matter very promptly and efficiently.

Antwort von Octopus Energy for Business
Louis helped sort out an issue which…
Louis helped sort out an issue which was becoming stressful. He was calm and simplified the process.

Antwort von Octopus Energy for Business
I Hadn't realised that the lovely Dan…
I Hadn't realised that the lovely Dan could be classed as a they I was sure there was only one of him. That asside he did all that I asked of him very efficiently and in a friendly manner
.

Antwort von Octopus Energy for Business
Awesome!
George was incredibly helpful in setting up my account and was very easy to communicate with and handle any questions. Very pleased with the whole process! And a massive saving over the competition. Great all round!

Antwort von Octopus Energy for Business
Leah has managing and resolved my query…
Leah has managing and resolved my query quickly, a big thank you!

Antwort von Octopus Energy for Business
I like talking to a human not a AI…
I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility companies and in a word they were hopeless. Keeping jobs in Great Britain is a marvellous thing to do instead of using overseas call centres. Please don't change what I can only call a winning formula.Thank you

Antwort von Octopus Energy for Business
Great friendly and knowledgeable staff
Great friendly and knowledgeable staff, everything was sorted in one go

Antwort von Octopus Energy for Business
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







