I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Mehr ansehen
Smart meter readings Many thanks to the lady who I spoke to, unfortunatly I don't remember her name. She was able to answer all may questions regarding the electric readings & gave me advice on oth... Mehr ansehen
We have had a very positive experience with Octopus Energy. Whenever we have needed information or support, we have found the service friendly, helpful and easy to understand. The tariff information h... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktinformationen
Vereinigtes Königreich
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service
Great customer service, very reliable utility, good pricing... the only shame is that you cannot renew contracts with more than 6 months anticipation (in order to time the market and get a good price, reason why we are leaving them in a few months, but we will be willing to go back when our new contract expires).
Everything went smoothly any…
Everything went smoothly any correspondence was dealt with swiftly nothing seemed too much of a problem.
I changed from Yorkshire gas and power…
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose octopus, because I already have account for home. And what a difference. Superb service especially with my retirement and not needing their services any longer. Very helpful staff especially Adedotun.
Thanks very much
Octopus Energy for Business were… Excellent!
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helped complete the steps needed in a very professional manner. Thank you.
Best company and service
The customer service is brilliant and the price is very good!
Jak went above and beyond with the…
Jak went above and beyond with the information and help I received over the phone. Extremely knowledgeable and a pleasure to talk to. Thank you very much Jak :)
A positive experience…
We have had a very positive experience with Octopus Energy. Whenever we have needed information or support, we have found the service friendly, helpful and easy to understand. The tariff information has been explained clearly, which has made it much easier for us to make the right decision for the Council. We have found Octopus Energy straightforward to deal with and are very happy with the service we have received.
Thank you for taking time to sort out the switch
This person was the first person at Octopus to pursue a very difficult switch. He sought advice and tried various options to overcome a number of problems that other staff hadn't bothered to sort out.
The person i spoke to
The person i spoke to , Joseph, kept in regular contact while he worked to resolve the issue and kept me fully informed. It was good to have the same person in contact as you didn't have to go through all the issues again. Well done Joseph!
I receive a prompt and helpful reply to…
I receive a prompt and helpful reply to my query from Adedotun. Excellent!
I had a somewhat complicated question…
I had a somewhat complicated question but Octopus representative Sudesh dealt with it effectively
Excellent customer service
Excellent customer service. Muhammed was very helpful in getting us signed up. Thanks
Satish was extremely helpful today
Satish was extremely helpful today, explained everything fully and was very friendly and polite. Highly recommended
very helpful and explained everything…
very helpful and explained everything really well.
Smart meter readings
Smart meter readings
Many thanks to the lady who I spoke to, unfortunatly I don't remember her name.
She was able to answer all may questions regarding the electric readings & gave me advice on other questions I asked her.
She was very clear & polite.
Excellent customer service
We have moved our new branch to Octopus Energy due to the excellent customer service, easy to use portal etc. We had problems switching initially with the previous provider but Octopus Energy persevered and I'm glad to say the switch went smoothly.
Great service from Keiran
Thank you so much to Keiran for his help! He was very friendly, helpful and quickly sorted everything out for me. Great service, really appreciated!
Call handler was really good
Call handler was really good. VERY VERY dissapointed to need to pay a deposit to switch over!!!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








