Tai was polite, professional and personable. She quickly understood a complex issue with my business electric unit that was delaying my ability to set up a fixed deal for my new premises. She resolved... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Mehr ansehen
Unternehmen hat geantwortet
My call today was taken by Aneesa, all of my account queries were dealt with straight away. the Octopus Business Team are friendly and professional, you never feel rushed to complete the call. Five... Mehr ansehen
I was speaking to a very nice chap called Muhammed Abu who couldn't do enough for me . I had a big problem with my address and he sorted it out immediately. I had years of my address being the sam... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktinformationen
Vereinigtes Königreich
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Exceptional customer service from Tai
Tai was polite, professional and personable. She quickly understood a complex issue with my business electric unit that was delaying my ability to set up a fixed deal for my new premises. She resolved the issue and then worked past 5pm to complete setting up a fixed rate deal. It was quality customer service, going above and beyond. Tai is a credit to your company and I’m very grateful for all her help today.
i spoke with your agent Jan today who…
i spoke with your agent Jan today who was very helpful, he dealt with my query very efficiently and is a credit to your business
Roxanna was very helpful and went above…
Roxanna was very helpful and went above and beyond to help me today.
Quick call to Octopus about a moving…
Quick call to Octopus about a moving issue. Taz took the call quickly and resolved the issue within 5 minutes. I cant recommend this company enough. 10/10 every time.
????
Levi helped with my query and was efficient and proactive, which is all we need.
He did fine
He did fine
Just need your company to send a bill .
If you don't send a bill how do I know what to pay ???
Not the best.
Very helpful with all questions…
Very helpful with all questions answered, promptly and with very helpful manner.
VERY NICE CHAP
I was speaking to a very nice chap called Muhammed Abu who couldn't do enough for me . I had a big problem with my address and he sorted it out immediately.
I had years of my address being the same as a takeaway and could not find any quotations for a domestic property on a commercial property address. But Mr Abu quickly sorted the problem.
WELL DONE OCTOPUS FOR HAVING SUCH A WANDERFUL EMPLOYEE!!!
WELL DONE MR MUHAMMED ABU !!!!!!!
Quick and easy to resolve queries
Kersh was wonderfull to deal with
Kersh was wonderfull to deal with, easy to speak to and answered all my questions. He was very happy to help and a pleasure to deal with.
Just told me what I needed to know
Just told me what I needed to know, resolved all issues in a few minutes. Great.
New Business Account
My call today was taken by Aneesa, all of my account queries were dealt with straight away.
the Octopus Business Team are friendly and professional, you never feel rushed to complete the call.
Five stars just never seems enough when you find a decent company to deal with.
Very helpful and had the issue resolved…
Very helpful and had the issue resolved very quickly
Joseph an asset for Octopus Energy…
I spoke to Joseph at Octopus Energy about EV tariffs and peak and off-peak options. I would like to thank him for the exceptional service he provided.
Joseph was patient, knowledgeable and generous with his time. He explained the different tariffs clearly, taking me through the advantages and disadvantages of each and answering all my questions without ever making me feel rushed.
Energy tariffs can be confusing, so I particularly appreciated the care he took to help me understand the options and how they might suit our needs.
Thank you, Joseph, you are an asset for Octopus Energy!
It's so nice to speak to a real person
It's so nice to speak to a real person. Your customer service is why I went with Octopus.
To be able to speak to somebody who was…
To be able to speak to somebody who was helpful and understanding was very helpful.
Thank you Nicole
Very good English speaking agent that’s…
Very good English speaking agent that’s what I like
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








