Tai was polite, professional and personable. She quickly understood a complex issue with my business electric unit that was delaying my ability to set up a fixed deal for my new premises. She resolved... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Mehr ansehen
Unternehmen hat geantwortet
My call today was taken by Aneesa, all of my account queries were dealt with straight away. the Octopus Business Team are friendly and professional, you never feel rushed to complete the call. Five... Mehr ansehen
I was speaking to a very nice chap called Muhammed Abu who couldn't do enough for me . I had a big problem with my address and he sorted it out immediately. I had years of my address being the sam... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktinformationen
Vereinigtes Königreich
- 020 3389 5613
- business@octopus.energy
- octopus.energy/business
Join the UK's business energy champions
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent help and support from Aneesa.
She understood my complaint
She understood my complaint, and dealt without efficiently
clear concise evaluation of the tariffs…
clear concise evaluation of the tariffs on offer and a willingness to examine other options based on my questions.
Easy to set up the account
Georgia was very pleasant, knowledgeable and helpful.
Setting up the account was easy.
Very impressive
Great experience Felix was very patient and informative put me at easy during changing my business supplier to Octopus highly recommend 👍
The team especially OLA was fantastic
The team especially OLA was fantastic. They have put me on a payment plan so i can afford to live and pay things off. What i will say is that there compassion and help and understanding is what mattered to me and they were just brilliant. Thank you again! Definitely the best
Daniel was very helpful
Daniel was very helpful, efficient and friendly. Couldn't ask for more!
Called regarding a suspecting scam call…
Called regarding a suspecting scam call from Octopus Energy - Dexter was able to confirm that the call was NOT from Octopus and explained to me what the scammers 'angle' was (unauthorised switching of provider) and how Octopus protect our account against these things. I am now feeling very reassured and happy to block the suspect number.
Verwendet eventuell KI als AntworthilfeMehr lesen
5 stars with significant caveats
My experience with Dan was excellent, he was quick to realise what my issue was and to resolve it. However, Octopus are not a good company to deal with and Dan wouldn't have had to do any resolving at all if Octopus were any good. I wanted Dan to get his due credit and intend to submit a separate review for Octopus.

Antwort von Octopus Energy for Business
Sabrina was fantastic
Sabrina was fantastic, she made our switch over so simple, she was kind polite a breath of fresh air after all the problems we have had with our last supplier.
prices where the cheapest as well. But i also think the app and support are brilliant as i already use them at home.

Antwort von Octopus Energy for Business
Why we like OCTOPUS ☆¥¥¥
Why we like OCTOPUS ☆¥¥¥
Correspondence replied to both FULLY but also to the POINT.
All matters RESOLVED.
The SUPERB APP is REASON ALONE we are with OCTOPUS -
3 accounts on one APP for instant access .
JOSEPH was superb in explaining re upgrades to SMART METERS where we have 3 phase supply.
Believe me LIFE has been far easier since we said GOOD-BY to other previous suppliers JOHN Wirral

Antwort von Octopus Energy for Business
informative & efficient
informative, efficient and carried out the transfer of business accounts really easily.

Antwort von Octopus Energy for Business
He was helping to take meter reads and…
He was helping to take meter reads and I asked for BOTH ACCOUNTS for me to pay.
He only sent the business account and I am still waiting for the domestic one

Antwort von Octopus Energy for Business

Antwort von Octopus Energy for Business
That was a fantastic experience.
That was a fantastic experience.
The gentleman who was there (Steven) very helpful and provided guidance.

Antwort von Octopus Energy for Business
Whenever I have to deal with Octopus
Whenever I have to deal with Octopus, I always get a great service. Jay was great today and Damian has been great over email.

Antwort von Octopus Energy for Business
Brilliant service as usual
Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our business to make a suitable choice. If only everything worked as well as OCTOPUS 👍

Antwort von Octopus Energy for Business
Great service on the phone
Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot!
Although subsequently, I discovered she'd got 2 different email and two different passwords for 2 different supply addresses I'm switching to, mixed up!!
I got Sharna next and she managed to sort it out for me ok!

Antwort von Octopus Energy for Business
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







