Delivery service took 4 weeks to arrive leaving only 3-4 weeks to use the product before delivery Also the instruction need to be made clearer and step by step with pix from behind
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Mehr ansehen
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Mehr ansehen
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop. Meanwhile, I tried the products a... Mehr ansehen
2.9
Akzeptabel
117 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
i think this is a fraud
i think this is a fraud, they have high priced products that turns out are not in stock. Order 456063820 has not been shipped in over 3 weeks and they are now igoring my emails
9. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received more orders, impacting your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Quick response and efficient
Quick response and efficient
30. September 2024
Bewertung ohne vorherige Einladung
Don't buy from this site!
All I can think of is this is a fraudulent site. I ordered and paid for the products on Sept 4 and received a shipping notification a few days later. It's now September 20 and the product has not progressed passed the city of origin. The DHL site also looks like fake site. Worst yet, I'm getting a funny email asking for additional payment for shipping. Should have done more due diligent on the site before paying.
4. September 2024
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Wonderful shopping experience
10. September 2024
Bewertung ohne vorherige Einladung
It doesn't even worth a star
It doesn't even worth a star. HUGE SCAM.
Took long time of the status of update of the good. Then i cannot even check the tracking ID on DHL. Everytime the emails are in different email addresses that are not the official name. Plus, it scammed me on paying extra delivery fee on DHL and ended up it went to a random acct that costed me more than 2000 Euros. SCAM!
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
I would like to inform you that the spam email is not from our company.
We are unable to trace an order corresponding to the provided details. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Really disappointing experience with NineLife
I ordered a multi pack including a Body Glide anti Chafing stick and Skin Glide cream in May 2024 and in August I'm still awaiting the anti Chafing stick despite assurances from Ninelife that they'd rectify.
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Easy to find products and easy to buy…
Easy to find products and easy to buy to get delivered to hk
26. August 2024
Bewertung ohne vorherige Einladung
Good quality product
Good quality product. Took some time to arrive but pleased with the purchase.
12. Juli 2024
Bewertung ohne vorherige Einladung
Simple procedures
Products arrived as described. Purchase process was simple to follow.
2. Juli 2024
Bewertung ohne vorherige Einladung
Do not recommend this site at all
Do not recommend this site at all. They sent an Order Confirmation email on 4th May, and then email with Shipment update on 13th May with Tracking no.
Emailed them on 27th May for shipment status, no response after 3 days. Up to now now (30th May), I still haven't receive the parcel.
30. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.
Regards,
Swapnil
Ninelife is a scam
I ordered an electronic counter on 3/Feb. They informed me the product I ordered is not available on 13/Feb. Ask me if I can accept another similar product. I replied them yes and tell them to go ahead to send it to me. Then they acknowledged my reply on 18/Feb. After that they didn't send me the counter and didn't reply my email. Please do not buy things from them. It is a scam.
3. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Hi Dominic,
We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
Very good and very nice
Very good and very nice. Will order again
7. Februar 2024
Bewertung ohne vorherige Einladung
I was told that my credit card was…
I was told that my credit card was declined but it wasn't and i called to confirm that i would get my order and I did. I already recommended your store to another friend who was looking to purchase miracle fruit in hong kong.
27. November 2023
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
Thank you so much for the kind words and for recommending us to your friends. Your words made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)"
Regards,
Swapnil
Delivery Problems
Sadly the address I mentioned during the order was cut and so there were some issues when delivering the parcel!
Other than this, all was good!
Best regards
Stefan Hobi
19. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Hi Stefan,
We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.
Regards,
Swapnil
What’s with the lying?
My order keeps getting canceled upon ‘my request’, which is just not true. If for a reason you have to cancel my order (because it is out of stock or something). Just tell me, stop lying about it.
13. August 2023
Bewertung ohne vorherige Einladung
Antwort von NineLife Hong Kong
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Swapnil
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