I ordered from an Indonesia company. Stock came from USA. The usual Indonesian order should be fast, this took weeks. Courier charges for DHL were exorbitant for a small package. I was not told I n... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My first experience purchasing from Ninelife . The product we ordered Schokolade Marzipan Trink is specific actually from Germany . Surprise delivered from US. Please note there is still taxes to b... Mehr ansehen
I had read so many bad comment about this company before and it stressed out because i really need this tools for my final task of my college. But it was well delivered, i had no complain about my ord... Mehr ansehen
Frankly at the start wasnt sure if have done the right transaction as there are ample news on fraudulent transactions at Ninelife. But i was proved wrong Got my stuff timely
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good product and good delivery
Reliable Tracking and delivery
Reliable Tracking and delivery
Good quality products exactly as…
Good quality products exactly as explained and delivery on time.
A generous service,
One parcel took 2 months to arrive
One parcel took 2 months to arrive, the second never arrived!
Disappointing Product Delivery Process
I ordered from an Indonesia company. Stock came from USA.
The usual Indonesian order should be fast, this took weeks.
Courier charges for DHL were exorbitant for a small package.
I was not told I need to incur tax or else Indonesian Post will not release the package. Wasn't DHL suppose to deliver since I paid the courier charges?
Ninelife.id ??
Ninelife.id ???
Unethical in the way that they represent themselves as an Indonesian company, complete with an Indonesian +6280332160189
Pricing products in Indonesian Rupiah
6 weeks after I make payment, I receive a letter from the Tax department asking for my personal detials including tax number. Half a day spent going to the Post office, which has to the central one not the ones close by, I find out that this order was from Germany and in order to receive my goods, it will cost me more than the goods are worth. This is Indonesian import law. How can you represent yourself as an Indonesian company without knowing the rules of importing into Indonesia. Now I have to go back to the post office to cancel the package, and then I will get a refund. Which could take who knows how long. And still no Christmas present for my wife. Talk about unethical, talk about tricking your customers and talk about a waste of time. Imagine shipping goods halfway around the world and not knowing the conditions of the country that your website is setup for?
Edit: Having got Ninelife to agree to pay for the import duties, I paid for these taxes and sent reciept of payment, it took 5 emails to get them to agree to send the payment, they stated 3 working days to receive the refund, I then checked 2 weeks later and nothing had come in, I had to email them again and finally the refund me the amount. The time and effort spent on this order was ridiculous, it was such a bad experience

Antwort von NineLife - Indonesia
update balance 158 miliarr rupiah
Fast & neat packaging
price too high
The parcel arrived fast
The parcel arrived fast. Support was great.
Frankly at the start wasnt sure if have…
Frankly at the start wasnt sure if have done the right transaction as there are ample news on fraudulent transactions at Ninelife.
But i was proved wrong
Got my stuff timely
Mon Colis bien reçu
Mon Colis bien reçu, je vous en remercie.
I had read so many bad comment about…
I had read so many bad comment about this company before and it stressed out because i really need this tools for my final task of my college. But it was well delivered, i had no complain about my order. A grrat experience and i think i'll repeat order next time. Thank you 😉
My first experience purchasing by Ninelife
My first experience purchasing from Ninelife .
The product we ordered Schokolade Marzipan Trink is specific actually from Germany . Surprise delivered from US. Please note there is still taxes to be paid by receiving. Thank you Ninelife.
Very good experience
Very good experience. Everything were deliver on time and with the maximum detail. Thank you!
Good quality product
Good quality product, competitive price, fast response.
Swift email responses
Well the delivery took quite a long time. But I guess that's normal during this hard time. First I have no clue as to how to track my order. But after emailing ninelife, the response was quick and very helpful. So thanks!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







