Delivery service took 4 weeks to arrive leaving only 3-4 weeks to use the product before delivery Also the instruction need to be made clearer and step by step with pix from behind
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Mehr ansehen
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Mehr ansehen
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop. Meanwhile, I tried the products a... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The item I ordered arrived far too late…
The item I ordered arrived far too late even though I ordered more than a month ahead of when I would need it.
Delivery service took 4 weeks to arrive…
Delivery service took 4 weeks to arrive leaving only 3-4 weeks to use the product before delivery
Also the instruction need to be made clearer and step by step with pix from behind
Bad Shipping
Bought the item on 15th and was given a 2 week delivery date. Item was was sent out from the US on the 21st, only shipped out on the 28th and guess what? It arrived in Great Britain on 1st Sep. Still no ETA on when item will be delivered. It's faking a HK website. Please do not use.
The most unprofessional online shopping…
The most unprofessional online shopping experience I have ever had in my life. Use this company at your own risk.

Antwort von NineLife Hong Kong
quite good
quite good, despite the whole delivery time get a bit longer than expected, which took me two weeks.
Prompt and efficient customer service
Prompt and efficient customer service. Very dependable and trustworthy.
Waste money
Waste money . More than a month to receive the product . Very Expensive . Is not works .

Antwort von NineLife Hong Kong
The order has not arrived
Generally pleased and would use again
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not figure out the difference. Delivery notice did not seem to indicate actual ship date rather the creation of a shipping document.
Delivery
Delivery
I thought you were Hong Kong based and shipping will be quicker. It took almost one. month to come from USA.
Long wait
Good panel of products available to hong Kong. However the negative point is the waiting time for delivery that can be very long to Hong Kong as it’s coming from the US.
Efficient service
Fast, efficient and easy to order and track the delivery of the product.
SCAM company pretend to be HK company with high price things and you can only return price at your own cost to US
Highly mislead that it's a HK store and the phone number and email all are HK numbers and .hk; Then you need to wait over 1 month for the goods to arrive because they sent you from the US by the lowest mailing. And for return, HK post is not taking any US mail, so you can either accept it or just send back by FEDEX in a 200USD shipment cost. For the returning they only give you a US address and with nothing else. It's so misleading and such a scam.
Clean Packing
The packing was neat and tidy but it would be greater if the shipment could have been made faster.
They are defrauding customers
They are defrauding customers. Though website says HK, they send delivery from US, which is ridiculous. There is no guaranteed delivery time. I ordered a medical equipment which I needed in one week, they delivered in three weeks.. Use it on your own risk. I have rejected to accept the courier as directed by their customer service. Hope they will refund the amount.
Almost everything is available in Medimart and local Hong Kong stores so please order from there. Also better to touch and feel if its a medical equipment.
No delivery + No Customer Service response
Waiting more than 20 days for delivery. Customer Service does not reply very often. Would avoid this company for international shipments.

Antwort von NineLife Hong Kong
Unexplained delays - terrible customer service
Placed an order 3 weeks ago, no updates on shipping. When chased gave an estimated delivery date of 10 April (which has come and passed), no proactive messaging despite missing the deadline. Emailed again - response is “just checking”.
Terrible service.

Antwort von NineLife Hong Kong
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







