Delivery service took 4 weeks to arrive leaving only 3-4 weeks to use the product before delivery Also the instruction need to be made clearer and step by step with pix from behind
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems bett... Mehr ansehen
Product arrived as promised and within the delivery window stipulated although the end of it. Price as very good but website appeared to have same product at two very different prices. Could not fig... Mehr ansehen
The 2nd customer service officer was really great helpful and customer oriented than the 1st officer. Without her help, I don’t think I will purchase from your shop. Meanwhile, I tried the products a... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 36 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Grounding Sheet is really something!
Never know about grounding until my friend introduced. After using, I experienced something is working behind. I felt part of my neck pain and frequent leg cramps improved. Even bad sleep seems better too! Now, I think I can't sleep without it!
Responsiveness
Quick response to the order and follow-up updates on the progress of the delivery
The process of ordering and tracking…
The process of ordering and tracking the delivery was very easy and transparent. The item i purchased was delivered on time. I will use this service again and recommend to others.
Purchase of Saffron
Everything step is smooth but it takes a bit long to receive the order.
Package is good
Not a Hong Kong company
Ordered a product. Taking over a month to deliver. Not a difficult product to ship (vitamins) and there is no issue on customs etc.
No reasons given and poor communication overall. I believe that the company is based in India which reflects that this is NOT a Hong Kong company
Look forward to hearing from you on this message stream. If you are that confident - you should have nothing to hide
The fact that i have received no email, despite your response, reflects my original position

Antwort von NineLife Hong Kong
Product arrived in good condition and…
Product arrived in good condition and as described. Took longer than expected for transport
Transparent delivery tracking.
Good delivery as scheduled
Good delivery as scheduled. Good response with customer service.
Great service to source US products
Great service to source US products; efficient delivery via HK Post.
I thought the delivery took a little…
I thought the delivery took a little longer than anticipated!
The service was fast and smooth
Took quite a while to arrive but I did…
Took quite a while to arrive but I did receive what I ordered. This is NOT a fake site. Use it when you need something that you can’t get locally but reminder it may take weeks for it to arrive.
Absolute scam
Absolute scam. I placed 2 order and none have arrived. I received an email stating that one of the package had been delivered yet I never did receive it. I sent email asking for ETA for both orders and no reply received. They should shut down this website.

Antwort von NineLife Hong Kong
Price was not cheap but everything else…
Price was not cheap but everything else was smooth
SCAM ALERT
Further to my previous posts re that this company NineLife, is fraudulent, they have since provided me with a number to call. EVERYBODY who wants the truth please try calling this number because it will NOT connect you to a NineLife customer service agent.
Do NOT, I repeat, do not buy anything from this website. They are scammers and the authorities need to be alerted.
Below is their recent email to me with a telephone number in Hong Kong for follow up of my order that has been undelivered for ONE YEAR. I know they are scammers, but just for a laugh, I called the number they provided, and as usual, it does not connect to their offices.
Following is the email I received:
Dear Customer,
Below is the contact number you can connect with us.
+85230016399
Best regards,
Swapnil
WeCare
NineLife

Antwort von NineLife Hong Kong
My first experience with NineLife
Delivery took long time, and I called the customer service once 2 weeks after I placed the order, customer service replied that it took 3 weeks for the order and I keep on receiving email on delivery. Finally I got the order in good condition and realize that the order was shipped from other country, so that's more make sense why it took long for the delivery, I am satified on the service, thank you and I will order again from you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







