NICCE Bewertungen 1’343

Order number: #395019
Order has been placed more than 2 weeks ago and still I don’t have any delivery date. In addition, they don’t even reply to my emails.

Been over a month and I'm still waiting for my order. Customer service is awful at responding to emails.

I placed my order in early December, the ordered arrived and was not even the products I ordered. Having paid a further €15 to return the goods I received an email saying that I would get my refund within 3-5 working days!!! I'm still waiting, it's Feb 10th....sent numerous emails and no response. Disgraceful, terrible customer service, really disappointed. Order #385470

Order number: 395065
Items ordered and never been despatched with zero communication. Emails sent with absolutely 0 replies, money obviously been taken. I’ve literally paid £5 for delivery just for no items to come through. I just want my order or atleast my money back so I can buy from somewhere else.!

Order #391016

I think everyone has given Nicce plenty of time to respond to emails & post on here yet you still do nothing , you will comment on this post to look good & send your fake apologies but still won’t send our items or a refund . 
It’s disgusting how you can continue to take peoples money & not send the goods …… funny how you still have the time to post on Instagram yet you can’t email anyone back at all 🤷‍♀️ , oh & comments are off on insta aswell …. What’s the matter don’t want to hear how bad the company is 🤣 .
I think we should all be standing up to this company & not stop until they do the right thing ! I will be taking you to a small claims court just because I can 🤩 & I think the company needs to learn you can’t treat people this way !

Status of order unfulfilled #390842

shocking still no refund from a £100 order that was never sent on 15.12.24 nearly 2 months and still no refund. all i get is a copy and pasted reply about how they want to improve there services on the 1 star reviews i have left. I WANT MY MONEY BACK.

Please issue the refund and stop giving me the same old paragraph about how you are working through to get refunds sorted its been 2 months!

Order #394885
Shouldn't even get 1 star , order placed 3 weeks ago , no communication, sent them 3 emails to find out where order is had no response other than a generic email saying they will be in contact (they won't) extremely poor customer service (non existent) give me my money back ‼️‼️‼️

Items ordered and never been despatched with zero communication. Emails sent with absolutely 0 replies, money obviously been taken.
I’m in the process of referring the company to trading standards.

My order number #385881. I did order stuff from NICCE on 2nd DECEMBER, still no items or refund received. Everytime I write my review/experience in trustpilot, NICCE reply and promise refund and also offer voucher but matters ends their . They do nothing about it. Today is 6th FEBRUARY I haven't received anything. Soon they see this review, to look good, they will write back with promise of refund and curtsey voucher but then do nothing. I am genuinely fed up of chasing them to refund my money. I think that's what they want. They want customer to give up chasing up them so they can keep customer's money and increase their revenue. I am going to complain in consumer to close this website. I am not the only ine they stole money from, I saw so many people's review on here trying to get their money back.

Took too long for my order to arrive and I tried to cancel it and was ignored

Warning - Do not order, no response to any emails you pay for items and still after 2 weeks they do not get dispatched. Had to claim back from bank in the end wish i had checked reviews beforehand!

Order 391732
Like many other reviews I placed an order on 18th December and have had nothing arrive. Received a generic email on 18th Jan to say they were struggling with technical difficulties but someone would be in touch and not to send emails chasing (so I didn’t) but its now 2 weeks since that email and I’ve had no further communication from them! If you can’t deliver just give me a refund Nicce!

I made and paid for an order (389978) on the 13 of December 2023 and only one of the two items I ordered arrived. I have sent several emails and had no response. This was supposed to be a Christmas present for my son. It’s now 7 weeks later and still nothing. Completely unacceptable.

Ordered and still waiting! Sent emails and had no response yet the money has been taken from my account! Wish they were as quick to deliver the goods and reply to emails as they are to take the funds! Very very disappointed and will not use ever again!

takes way too long
i am missing 2 jumpers and it was three weeks before it came. only the bikini came and it was too big so i am returning it. i am expecting money back from this encounter and i‘m still waiting on your first refund from the 11th of december.

Soooo bad, the worst communication ever, my order didn’t get to me even though it has been two months

Order #391907
I placed an order on 19 December and I am still yet to receive it. I have sent countless emails as this is the only way to contact them and had no response. Actually don't know how this company is still in business absolutely disgusting customer service and still no sign of my order. Tracking just states order placed.

Despite the assurance from you in your response to my last review, I have still had no direct contact to resolve the matter of the order I placed on 11th December that did not arrive. How much longer will it take to receive a refund - it has already been 5 weeks! I would strongly urge anyone who is considering placing an online order with NICCE to think twice as there lack of customer service (and no contact telephone number) is truly shocking.

Order #385463
I have sent 6 emails regarding my order placed on 1st December which I have still not received. I paid £4.99 delivery for a 2-3 day delivery service. The intended order was for Xmas gifts however, Xmas has come and gone.

There has been no response to any of my emails.

I randomly recieved 2 items out of the 5 from my order last week and I still do not know what is going on. I did not receive a dispatch email, neither did I receive a tracking number, the items just showed up 7 weeks later randomly.

I've paid for my order and a separate fee for a delivery service, but 8 weeks later I still do not have my full order and have not received any form of correspondence or even a courtesy email to explain the delay.

To date, I await a single response, refund or my order. Absolutely poor customer service. Its a shambles. Sort it out!