My Motor World Bewertungen 

They deliver my parcel before the estimated arrival time, the driver was professional and offered to help as the items were very heavy by i managed. And the delivery was free which I like the most .

Ruined holiday plans and left with stolen goods – avoid if you actually need your order!

​I ordered a set of Summit roof bars for my BMW E60 on July 30th and paid extra for next-day delivery. That was the beginning of a complete disaster.

​Failed Next-Day Delivery: The next day, I couldn't track the parcel. When I called, I was told it would arrive the following day instead (they did refund the delivery fee, but the delay was already an issue).

​Ignored Time Slots & Abandoned Parcel: On delivery day, I received an ETA window of 12:15 PM – 1:15 PM, specifically stating a signature was required. I made sure someone was home during that exact window. Instead, the driver turned up early at 11:20 AM, signed for it themselves, and dumped the parcel outside on the grass by my hedge.

​Stolen Goods: Because it was left unattended in plain sight, the parcel was stolen before anyone got home.
​I was patient and gave My Motor World time to resolve it. Their courier claimed an investigation would take 3–4 days.

​I had a family camping trip planned for August 5th. Because of their mess-up, I was forced to buy alternative bars last-minute (which barely fit) and ultimately had to buy a roof bag to make the trip work—incurring significant extra expense and massive unnecessary stress.
​Fast forward to August 7th and 10th: I’ve chased them via phone and email, and they still have no updates on my refund.

​Save yourself the headache, money, and stress. Do not buy from My Motor World if you expect your items to arrive on time—or at all. Their delivery process is a joke, and their customer service once things go wrong is practically non-existent.

Edit 11/08/26: I've since had an email from the company, and following the couriers (DHL) investigation I won't be receiving a refund, as the GPS confirms he was at my address.

So this company can take your money, deliver without a signature and then deny you a refund when the item 'goes missing'.

Excellent friendly service from knowledgeable and helpful staff, good waiting area, and the best prices around, I will definitely be going back again and would 100% recommend this garage. 👍

The offer on 5-30w oil was a great offer.
To be honest I already have the oil for my next 2 oil changes but at that price I still purchased 15 litres and got 5 litres of quality screen wash for less than £4 at the same time.
Plus free delivery.
Will be using again and happy this company is keeping the likes of Halfords on their toes.

quick and easy website to order and overt efficient delivery thank you

Good products at a good price, fast delivery too. Cheers

Great service. Order was thevery good value as was postal charges. I'm very happy. Well done!

Very fast delivery , the roof box is very good value for money , decent quality for the price and looks great , overall very happy with it and would reccomend it .

Fast delivery, good prices, but packaging could have been better.

I paid a premium, around two thirds higher than competitors as they offered a next day delivery. That was initially sold as free, but turned out to be an extra £5 charge which was paid.
Lunchtime on day of delivery, I read an email stating it will arrive NEXT WEEK! So I try to contact them, they state that they have leading class customer support - there was none available, despite it being a working day that they advertise that department is working - only Email, which I guess won't be answered until next week is all you get. So I now have to find a part with another supplier that can deliver what they promise. Wish I went to a proper motor factor that can supply common service parts over the counter.

UPDATE: Lied to and gaslit by MyMotorworld stating that their failure was my fault for ordering after 5pm on a Friday, meaning next day would be a Monday. I ordered at 14.50 on a THURSDAY, confirmed by their own order confirmation. His letter was dated 9am Friday, which shows they DON'T check their emails near their deadline, but push them over to the next day and blame the customers for their laziness.
I have written to customer service, no response, and to directors, no response. Today is now TUESDAY and there has still been no delivery!
I am now contacting my Bank's fraud department.

Still not received order which was placed 31st July

Good easy transition

Stock availability disappointing

Excellent good prices and fast delivery

Pleased with battery and speed of delivery .
Noticed liquid inside plastic bag which I thought was maybe condensation but upon removal of battery I soon realised it was battery acid, not pleasant to have both hands covered in acid. Despite multiple arrows and warnings to keep the box upright it was obviously badly handled during transit.
Two consequences from this, battery acid on my hands and loss of battery acid from a sealed battery so not possible to top up. Return wasn’t really an option as I needed the battery to get my partner’s car back on the road.
Good transaction marred by courier performance.

Really easy to deal with, very competitive prices. Kept informed throughout order. Fast and tracked delivery. Top tier service, highly recommend these guys 👍

Just as ordered and delivered on time

I am so sorry, I completed a neg review for my motor world by mistake. It should have been big motoring world. I have received a warm response from my motor world, shows that they are a good company. I’m sorry, my bad.

Used their reg look up to order discs and pads. Items arrived and were incorrect. I watched a mechanic take the disc out of the box, offer it up against the old disc and place the disc back in the box. He also opened the plastic bag the pads were in. He left a handprint on one of the discs. A hand print! And when the items were returned I was refused a refund because the items were all damaged. Trading standards here I come.

Slightly delayed on the posting but apart from that very good communication and items I received