My Motor World Bewertungen 2’510

TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Item was listed as being in stock. ApplePay didn’t work(it does for me everywhere else). Had to manually pay by card. Got expected emails about order prep, estimated arrival. Then got email saying the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Reason for 5 Stars is because I Always get good service from their shop staff and online. Delivery was quick and on time and the products well packed and as described on website. Motor world is My go... Mehr ansehen

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft
  2. Großhändler für Autozubehör
  3. Kfz-Ersatzteilgeschäft
  4. Fachhandel für Autobatterien

Vom Unternehmen geschrieben

My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

2510 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 99 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I've used my motor world 3-4 times and…

I've used my motor world 3-4 times and I've had no problems. If you order for next day delivery you get next day delivery. I like that if you're a member you can earn points and if you save enough you can use anytime. I've never had any problems I've never received damaged item everything is always packed well ⭐⭐⭐⭐⭐

17. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Confusing comms. No delivery.

Item was listed as being in stock. ApplePay didn’t work(it does for me everywhere else). Had to manually pay by card. Got expected emails about order prep, estimated arrival. Then got email saying the order had been cancelled owing to no stock. Had to monitor for refund. This purchase simply failed.

18. April 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for taking the time to leave your feedback.

I’m really sorry that your experience with this order was confusing and ultimately unsuccessful. I completely understand how frustrating it must have been to go through payment issues, receive order confirmations, and then be told the item was out of stock.

We have since manually corrected the stock listing and flagged the issue internally to help prevent this from happening again.

Your refund was processed immediately upon cancellation, but I appreciate that the overall experience felt like a failed purchase from start to finish, which is not what we want for any customer.

Bewertet mit 1 von 5 Sternen

Members Beware.

I recently joined as a member hoping to get discounts and perks,however, when I placed my first order 10/04/26,I was given a forward delivery date of 13/04/26, next to this information was a statement telling me that members could as a perk receive next day delivery.
Nothing came the next day except a reminder that my delivery would be made on the 13/04/26.
When Monday arrived 13/04/26,and after staying indoors for most of that day,NO delivery was forthcoming.
I had to contact via their messinger service(because no agents were available) for live chat,again.
I eventually received a reply to be told that my order would be delivered the next day Tuesday 14/04/26.
This did happen,however, I remain very unimpressed with their standard of customer service,or should I say non- service.

14. April 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for your feedback.

I’m really sorry to hear how frustrating this experience has been, especially as a new member, I completely understand why you’d feel let down.

While we do offer next working day delivery as a member perk, this is subject to stock availability and courier processing times. In your case, there was an unexpected delay within the courier network, which meant we had to revise the delivery date. I appreciate this wasn’t clearly communicated early enough, and that you ended up waiting in unnecessarily, that’s not the experience we want for our customers.

I can see that you did receive an update once you contacted us.

We are actively working with our couriers to improve reliability and communication to help prevent situations like this going forward.

Thank you again for bringing this to our attention, your feedback is genuinely valued and helps us improve.

Bewertet mit 4 von 5 Sternen

Let down by courier

Items found easily on website and easy to place order. Prices were good too. Deciding factor on ordering from here was the free next day delivery. Ordering on a thursday for delivery friday so could fit over the weekend.
Emails from courier same day saying expecting parcel, and then they'd collected but thats when it went wrong - took 4 days to finally arrive (ok, was a weekend in the middle) which was a bit of a let down and also scuppered my plans to change the parts over the weekend.

9. April 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for your feedback, it’s really appreciated.

I’m glad to hear you found the website easy to use and the pricing competitive, but I’m very sorry that the delivery didn’t live up to expectations. I completely understand how frustrating that must have been, especially when you’d planned the work around the advertised next-day service.

While the parcel was dispatched on time from our side, it’s clear the courier let things down here, and unfortunately the delay over the weekend has had a knock-on effect for you. That’s not the experience we want for our customers.

Please accept our sincere apologies for the inconvenience caused. We’ll be raising this with the courier to help prevent similar issues going forward.

Thanks again for taking the time to share your experience.

Bewertet mit 1 von 5 Sternen

Signed up as usual didn't have the…

Signed up as usual didn't have the parts itsmonly a kia

9. April 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thanks for your feedback and I’m sorry to hear you weren’t able to find the parts you needed for your Kia.

We do stock a wide range of Kia parts, but availability can vary depending on the exact model, engine, and year. If you’d like, we can double-check the correct fitment for you and point you in the right direction.

Please feel free to share your vehicle registration or part details and we’ll be happy to help.

Bewertet mit 1 von 5 Sternen

I have no problem with the website or…

I have no problem with the website or shop but evri couriers you use are rubbish every time I oder something online either your site or any other the products never turn up and all evri do is make excuses. I canceled this order because of them.

9. April 2026
Bewertung ohne vorherige Einladung
My Motor World-Logo

Antwort von My Motor World

Thank you for your feedback, it’s really appreciated.

We’re glad to hear you’ve had a positive experience with our website and service, but we’re sorry to hear about the issues you’ve encountered with Evri. We completely understand how frustrating repeated delivery problems can be, especially when it’s affected multiple orders.

While we do work with a range of couriers, we recognise that delivery performance can vary by area, and your comments have been noted. We’ll be sure to pass this feedback on internally as we’re always reviewing our courier options to improve reliability.

We’re sorry this led to you cancelling your order on this occasion, and we do hope you’ll consider giving us another try in the future.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr