Despite initial difficulties getting through to the call centre an operative noted the missed call and called back within 10 minutes. A further 5 minutes later the issue had been resolved. So much bet... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant service, couldn't fault it Got through no problem at all, which was a great start. The lady I spoke with was so helpful and professional, she explained everything clearly and was re... Mehr ansehen
Unternehmen hat geantwortet
Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on b... Mehr ansehen
Unternehmen hat geantwortet
I tried to access my account to upgrade my AVC but couldn't work out what to do. I 'spoke' to Sandra online who, once I'd verified my DOB and NINO, understood what I was trying to do and took over an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Kontaktinformationen
First Floor, 5 Fleet Place, EC4M 7RD, London, Vereinigtes Königreich
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4.9
Hervorragend
564 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My Money Maters User Experience
The person I spoke to was very open and honest in what they could help me with and what they couldn't. Very professional and polite
18. September 2026
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Clear slides
Clear slides , pace
My Chat function was turned off, unsure why
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Great session 😊
Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on board with.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Joined a Money Matters webinar today
Joined a Money Matters webinar today. Pensions can be very confusing but the session was really informative and interesting and gave me a bit of confidence to put a bit of time into planning for my retirement.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
I found it insightful
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
The whole process of requesting…
The whole process of requesting information and receiving that information was quick and easy. Sandra was polite and professional and made me feel at ease. I requested further information that was sent promptly by email . In all a great service .
17. September 2026
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Money matters helped me
Narin was very patient with me whilst I was trying to amend my A,V,C,'s. We had to keep going through things to get it right. Thank you so much.
17. September 2026
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Very clear and concise webinar
Very clear and concise webinar - made clear a lot of grey areas surrounding pensions. I enjoyed the physiology behind it also - thank you Greg March, you have a good clear way of describing things 👍
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Professionally delivered presentation.
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Great explanation of the LGPS pension…
Great explanation of the LGPS pension and the shared cost AVC . Lots of new information which is very useful .
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Prompt Response as great service all…
Prompt Response as great service all user error on my part!
15. September 2026
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Brilliant service
Brilliant service, couldn't fault it
Got through no problem at all, which was a great start. The lady I spoke with was so helpful and professional, she explained everything clearly and was really understanding. Nothing was too much trouble.
And I have to say, her accent was lovely, warm and friendly, it genuinely made the call a pleasure.
Would highly recommend.
Thanks again, really appreciated the help.
15. September 2026
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Quick and effective assistance offered
Quick and effective assistance offered. In fact, every time I have sought assistance from Money Matters Support it has been quick, polite and very helpful.
15. September 2026
Antwort von my money matters.
Hello Dave,
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Nirin from my money matters was very…
Nirin from my money matters was very helpful and took the time I needed to help and support me through the avc process. Brilliant service
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
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