Despite initial difficulties getting through to the call centre an operative noted the missed call and called back within 10 minutes. A further 5 minutes later the issue had been resolved. So much bet... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Brilliant service, couldn't fault it Got through no problem at all, which was a great start. The lady I spoke with was so helpful and professional, she explained everything clearly and was re... Mehr ansehen
Unternehmen hat geantwortet
Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on b... Mehr ansehen
Unternehmen hat geantwortet
I tried to access my account to upgrade my AVC but couldn't work out what to do. I 'spoke' to Sandra online who, once I'd verified my DOB and NINO, understood what I was trying to do and took over an... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Kontaktinformationen
First Floor, 5 Fleet Place, EC4M 7RD, London, Vereinigtes Königreich
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4.9
Hervorragend
564 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wish id done this earlier!
Simple to use. Great response to my query both in email and over the phone.
16. September 2026
Despite initial difficulties
Despite initial difficulties getting through to the call centre an operative noted the missed call and called back within 10 minutes. A further 5 minutes later the issue had been resolved. So much better than being on hold for long periods of time
23. September 2026
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very helpful man
Very helpful man, was very patient with a confused woman. Thank you
22. September 2026
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
A very useful webinar about pensions for people working in Local Government.
Nick was a very good presenter and everything was very clear and understandable.
I have got some excellent information from the Webinar today…
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Great retirement trap session
Attended a retirement trap session
It was very informative and well delivered by Nick, clear and practical. Gave me a lot to think about
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
I was completely in the dark regarding…
I was completely in the dark regarding how the AVC pots work however the information I obtained from the phone call was very informative. Thank you Nirin
22. September 2026
Antwort von my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
A very helpful agent!
The agent I spoke to, clearly explained how an AVC account, in addition to my pension, could maximise my retirement income.
I was happy with her calmness and patience, in not rushing through the questions I asked.
In conclusion, it was a nice experience!
18. September 2026
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
easy to use and lady was helpfull
21. September 2026
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Really helpful
Really helpful, I’ve learned a lot in the 45 minute sessions.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
They answered all my questions clearly…
They answered all my questions clearly and sent me an email to confirm everything discussed.
21. September 2026
Antwort von my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
A speedy response time which answered…
A speedy response time which answered my question.
18. September 2026
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Telephone support was helpful
Telephone support was helpful, friendly and encouraging.
16. September 2026
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very professional and Reassuring.
The Staff (Katie)was very clear and very detailed in all her communication which helped me to clear my doubts and initial confusion.
I was very reassured after the telephone call, thanks to her calm and very professional support and update.
18. September 2026
Antwort von my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Very informative webinars
Very informative webinars, clearly presented. I've also signed up to a free 1-1 session to better understand my expected pension based retiring early.
18. September 2026
Antwort von my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Useful content
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
The person on the call was very polite…
The person on the call was very polite and encouraged me to ask questions this helped to make sure the discussion was very fruitful for me
18. September 2026
Antwort von my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Quick and accurate advice followed by…
Quick and accurate advice followed by updating requirements
17. September 2026
Antwort von my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
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