Myjapanesehome Bewertungen 

350
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The quality of the product is what I was hoping for, something that I don't handle like it will break, I feel comfortable drinking out of the sake set. I've seen others mention, and I agree, that co... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it!... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Mehr ansehen

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

350 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 84 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(350)

68 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic selection of Japanese goods

Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I had searched high and low for a wind chime with 16 rods - the Japanese number that brings the most luck and wealth into a household. I also wanted it to be in copper (for our 22cnd wedding anniversary). I thought I would never find one until I discovered this gem of a shop with all kinds of wonderful Japanese goods!

1. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Got a tatami

Got a tatami. Turns out that the are selling cheap mattress toppers instead of the real thing. Looked into returning it and it won't fit in original packaging as the thing was so vacuum packed it's impossible to do. Packaging is the size of a large pillow.

Waited a month for something you can get from your local Tesco for £20

26. Juni 2024
Bewertung ohne vorherige Einladung
Myjapanesehome-Logo

Antwort von Myjapanesehome

Thank you for writing your review about My Japanese Home.

We understand that there was a shipping error and the wrong product was sent, but we do not understand why you did not contact us to return the product.

We would have sent a free return label and refunded your purchase.

We do not know your identity and in fact we complained to trustpilot and you have not informed us of the veracity of your purchase, because we would have contacted you to manage the return.

Unfortunately, as Cynical Tiger does not appear in our database, we were unable to contact you.

Sincerely.
Ewan
Customer Service Department

Bewertet mit 5 von 5 Sternen

Shinigawa Sake set

Excellently made- sits well in the hand, light as a feather but with the most elegant balance, made with the respect and care with which sake deserves to be imbibed.

7. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible experience

Ordered a couple of chairs nearly 6 weeks ago, still have not received. Tracking link from customer service shows movement through the system—shipped from CHINA, when the company is in London and I assumed would be shipped from there!—but not enough detail for me to know exactly where it is, just generic updates like "plane has landed" and "airline departure" but actual location not given. I am so disappointed in this experience, had I known the items would take so long to arrive I never would have ordered from this company. As it is, I still have not received my order and despite the customer service agent's reassurances, I don't know if I ever will.

EDIT: I finally received the chairs a couple days ago. They are OK, but not really worth the time and hassle. The seat cushions were covered in plastic that was hard to remove (I think it is intended to stay on the cushion but would be unpleasant to sit on) and I don't like the color or cheap fabric of the cushions. All in all, I'm not thrilled with my purchase but no way am I going to try to return them for a refund, given how long it took to receive them. Won't be buying from this shop again.

7. Mai 2024
Bewertung ohne vorherige Einladung
Myjapanesehome-Logo

Antwort von Myjapanesehome

Thank you for writing your review about My Japanese Home.

Indeed, we are sorry for your bad shopping experience and we work every day so that something like this does not happen again.

Because the chairs you purchased had to be made to order, the manufacturer delayed shipping more than expected and we are very sorry because we were also more days late than expected in shipping.

That being said, you can completely trust us and that you will receive your order. You will see how soon the package arrives in your country and will be delivered to your home by USPS.

We are sure that you will be very happy with these chairs that you have purchased and the wait will be worth it, although right now we totally understand your discontent.

In any case, you can contact us and we will inform you of the status of your shipment and if the package has finally been lost or damaged in transit, we will make a new shipment or refund your purchase.

You will never lose your money, your purchase is safe with MJH.

Apologies for the inconvenience.

Sincerely.
Ewan
Customer service department.

EDIT:

As we told you, you have finally received your order.

We regret your dissatisfaction with these chairs and as we have told you, if you do not like them, you can return them for free.

We have sold thousands of these chairs and customers have always been happy with their purchases.

As we told you, understand that sometimes these chair orders are made to order and may be delayed a few days in delivery (it also depends on the location of the clients because we ship to many countries).

Honestly, if you are not happy with your purchase, you can contact us and make a return and refund or if the product is defective, we can also send you a new shipment.

We are here to satisfy our customers and solve any problem that may occur in the purchasing process.

Sincerely.
Ewan
Customer service department.

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