Couldn’t be more happier , bag is just what I wanted , fantastic price, delivery was speedy and quick Massive choice of colours at affordable prices. Wouldn’t hesitate to use this 5* company again... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased the Fjallraven Kanken Hip Pack in the colour Ultramarine. After first use walking to and from work (less than a 3min walk) bag is marked contacted customer service and they told me this was... Mehr ansehen
First time ordering from ‘My Fox Bag’, finding the choice amazing! I chose the Lavender Fjallraven Kanken 15” laptop backpack. I had a query which to my delight and relief, was answered by a human bei... Mehr ansehen
Unternehmen hat geantwortet
I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder str... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Official Fjällräven Kånken Bag stockist offering a wide range of styles & colours. Free worldwide delivery. 20% non-EU orders. Easy returns. Formerly My Kanken Bag.
Kontaktinformationen
J & S House, CW9 7LU, Northwich, Vereinigtes Königreich
- 01606359100
- info@myfoxbag.com
- myfoxbag.com
4.0
Gut
374 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von My Fox Bag
Hello Alena
You are welcome! Thank you for sharing your experience and the 5 stars!
Team My Fox Bag
Awesome
This is my fourth Kanken bag. I’ve been using Kanken since 2016. Thank you very much. I love everything about it. It’s practical and durable.
21. Februar 2024
Antwort von My Fox Bag
Hello Nina
Thank you so much for the support over the years! It's great to hear your positive experience with us, thank you for the 5 stars.
Team My Fox Bag
Very happy with my purchase
Very happy with my purchase. The site is easy to navigate. My item was delivered earlier than expected & pleased with the whole process.
20. Februar 2024
Antwort von My Fox Bag
Hello Ashleigh
This is great to hear! Thank you for the 5 stars.
Team My Fox Bag
Swift delivery and great price,
Swift delivery and great price,
Love Fjallraven's jackets but can't buy them here in IL, needed a new one for a trip to Europe coming next week and was worried about the delivery time.
To my surprise it turns out these guys mean business, the fastest delivery I ever experienced, everything came as expected. Highly recommended!
19. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von My Fox Bag
Hello, thank you for the 5 stars! I'm glad to hear our delivery was great and you're enjoying our product!
- Team My Fox Bag
Extremely Poor Service
DO NOT order from this website. Dreadful & poor customer service.
I ordered a pricey backpack. The mail delivered it incorrectly and got stolen within 2 days of delivery.
The way the customer service handled this was shocking. A rude email reply with no promise of a refund or a new product sent. So lost just under 100£. Worst website ever ordered on. This has never happened to me and trust me have been ordering lots online. Beyond disappointing.
25. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von My Fox Bag
Hello
We apologise for any inconvenience caused and any disappointment you've experienced. Please know that we take your feedback seriously and will use it to improve our processes. If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to us on info@myfoxbag.com.
Team My Fox Bag
Excellent service 👌🏻
18. Januar 2024
Antwort von My Fox Bag
Hi thank you for the 5 stars!
- Team My Fox Bag
Excellent service & great product.
19. Januar 2024
Antwort von My Fox Bag
Hello, this is really great to hear. Thank you for the 5 stars!
- Team My Fox Bag
My parcel was delivered to the wrong address …
My parcel was delivered to the wrong address. I spoke to Ruby at your customer service and she has been the most helpful and polite person to deal with, always clear and with a very quick response. And I would like to place my thanks on record.
26. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von My Fox Bag
Hello, thank you for the 5 stars. We really appreciate your lovely feedback and glad Ruby was able to help you out.
- Team My Fox Bag
Super quick delivery and great products!
I had no idea this company existed until a few days ago and I’m so glad I found them! I’ve wanted a Kanken backpack for years and they have every colour and design just like on the Fjällräven website! Pricing is really good and managed to get a discount which was a bonus! Delivery took 2 days which is amazing and I’m so happy with my new Kanken! Will definitely be returning to this store!
25. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von My Fox Bag
Hi Jemma, it's great to you're happy with your new item! It's great to hear you'll be back, thank you for the 5 stars!
- Team My Fox Bag
Antwort von My Fox Bag
We're grateful for your review and glad to have left a positive impression. Thank you!
Great pricing and super fast delivery
Great pricing and super fast delivery, I ordered a bag the week before Christmas expecting it to be delivered sometime after but it was delivered within a couple of days. Can definitely recommend these guys.
20. Dezember 2023
Antwort von My Fox Bag
We're pleased to have provided a positive experience for you. Thank you for your feedback!
I love this dress!!
I love this dress!!! It can be worn when hiking, but actually looks good enough for me to wear to work!... so super adaptable for travel. I also have the Fyallraven High Coast Lite Dress W & S/F Saddle to Table Dress W... and love all three but I think the Womens High Coast Shade Dress is my favourite, but I LOVE all three. Such a versatile brand with clever designs, high quality materials and well made.
2. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von My Fox Bag
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. Really pleased you love the dresses!
Unexpected delivery schedule
My order has been confirmed on 8 Dec, but still not received it yet. Would you pls inform when it will be arrived. It is ordered for Christmas, now the Christmas has pass, and not arrived yet.
27. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von My Fox Bag
Hello David,
We have contacted you about your order. Please check your junk/spam folder for this as we have yet to receive a reply from you.
We want to resolve this for you as soon as possible, please respond to our emails at your earliest convenience,
Many thanks,
MFB Team
Above and beyond
Ordered a medium sized fjall raven sweater as previous had a similar one. It was too big, contacted customer services as there was only 1 small left in stock. Was put aside for me and dealt with as an exchange.
Great customer service
15. Dezember 2023
Bewertung ohne vorherige Einladung
Smooth process
The bag is high quality as usual. Delivery was also smooth and I was kept updated throughout the process
19. Oktober 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.