My Fox Bag Bewertungen 

I bought a very expensive rucksack from here for my daughters school bag. She doesn't do regular school hours due to out of school commitments. She started her academic year toward the end of October, after a couple of uses she noticed the zip wasn't fully functional (kept getting stuck and not opening) i reported this to My Fox bag as soon as my daughter told me that day (Only two months after purchase! and had only been used 4 times). I was told to return the bag for inspection, it was inspected then i was told it would be sent of to see if it could be repaired. I was contacted saying repair was not possible. within this three week period my daughter needed a functional school bag so had to buy another from a store so she had one to use instantly. I then received an email saying the bag wasn't able to be repaired and told i had a voucher to uses at this store only... I didn't want a credit note i needed my money back to compensate the new bag i had to purchase. I felt very cheated and let down by the company My Fox bag. I paid £85 for a bag that was defective and am now stuck with a voucher and extremely out of pocket. I advise people to avoid purchasing from here. The customer service team are very unhelpful and lack any compassion towards its customers. I always believe a companies true colours a shown when a problem needs addressing!

This is a lovely shop selling high end bags, such as Fjällräven Kånken and clothing. I bought gifts for my son, who was very happy too. The price was excellent, everything arrived beautifully packaged and quickly. Very pleased with the experience. I can recommend and would buy from My Fox bag again.

Their email is constantly full. Could not get the promised refund. I had to turn behalf credit card issuer to get money back. They did not have the product at all that I bough from webshop.

Excellent service

Had an issue regarding an exchange and customer service were excellent sorting this out for me. Purchased 2 bags from this shop over the past few years and they have held up exceptionally well.

Great! The product arrived on time and was exactly as advertised.

I visited Fjallraven in Sheffield last weekend, was meet by an assistant dancing, anyway being short in the leg and a bit on the waist, I asked for a pair of Keb trousers, " no problem sir try these on I think that's your size" tried on and perfect so a big Thankyou to Connor and the crew at Sheffield, will definitely shop there again.
Peter.

Love the range of quality products you have available. The website is easy to use and delivery was very prompt given it’s international.

Fast delivery

Love my new Kanken sling, ordered the rewool and it’s even better than expected. Good price and arrived the next day, would totally come back to this company.

Item came as described new and original. Customer service was great especially when I wanted a different color then the one I chose initially. Only issue was i should've researched more concerning the Kanken backpack sizes they are smaller then shown in pictures. Hopefully in the future will get a larger size kanken.

I love Kanken bags. This size is great for college or work. Carries A4 size files, books & more. Kanken is known for their vibrant colours but I got an unusual design & colour. Bought the shoulder straps (personal choice) for comfort. Very pleased with my product. Ordering was easy & the processing, delivery was professional & efficient. I was surprised how quick items arrived.

Top quality product and quick service. Been a fan of Kanken since the 1980s, needed replacement: One for every decade with daily use. That's good going!

Gorgeous small strappy fox bag.adequate room for.
essentials.lovely oak colour rainbow straps.very pleased with this item.

No hassels!

My order never arrived. It should have arrived last week. Kevin Barham