Mafson Limited Bewertungen 

I ordered some beading from this supplier when i recieved the item it was incorrect so I called them to explain this and they said they were happy for me to return it.
That's where the customer service stopped .
I Returned it Tracked and insured so it got back safely at a cost of £11
On top of the £51 i had already spent 3 days after they received it back still no refund.
So I emailed them and I was told it would be 2 to 4 days for the refund to get back to me.
A week passed no refund so after another 5 or 6 emails that were ignored I then get a reply we are Refunding £31 and it's going to take another 2 to 4 days
I'm out of pocket £62 and they are Refunding me £31.
I tried speaking to a man on the phone who was aggressive and shouts a lot
And he wants to keep telling me that he has been in buisness for 11 years and he is correct
After a lot of shouting he says I'm happy to Refund all the money and the postage for my Return which I have Recorded and I told him I was recording at the start of the phone call so he was aware

Still no Full Refund or any Refund I will now be opening a Charge back against the company to get my money back .
What a shame That this is Customer service nowadays

First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the details then placed an order. Kept updated on delivery all the way and product delivered as scheduled and as expected.

Good, just as advertised. Would recommend

The product looks great ,oak effect is nice on the trim and easy to cut and put on to bathroom cabinet.
Only problem it was delivered to wrong house and I had to go hunting for it .

Good product.
Very quick delivery 👍

sent the wrong item, slow to respond to complaint, i had to pay return item even though your mistake

Quick easy and efficient

I found the right item easily and order process was straightforward. Delivery was in goodvtimevwithcwarning of day of delivery. Item yet to be installed but is correct.

Easy to order and the product arrived within a few days, excellent quality.

Delivered quick and great product.

Mats are good quality and are doing the Job

We bought the stick on ramped trim in Champagne. Nice neutral colour and easy to fit. Looks good

Good colour match

Good quality product very fast delivery pleasure doing business

The prompt dispatch of my order

not the best of companys to deal with

My purchase arrived as promised and in good condition. I'm pleased with my purchase

Ordered an item online and was promptly delivered, unfortunately the item was faulty but they agreed to refund us and they refunded us immediately without any quibble.