called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is my second purchase from the didn't Unfortunately it didn't fit on my stairs properly so i had to return. Customer service been very responsive and helpful and refunded the money back
Unternehmen hat geantwortet
Not filled with confidence looking at these reviews. Placed my order, no email confirmation, no idea of delivery. No answer to live chat, no answer to phone call. Looks very AI to me... Mehr ansehen
Unternehmen hat geantwortet
Bought a quite expensive flexible rubber profile for my new laminate floor. Item arrived and at first seemed perfect, very difficult to unravel 3 metres of this stuff and check it….. Anyway first met... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Kontaktinformationen
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Vereinigtes Königreich
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2.3
Mangelhaft
215 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect quality in time delivery
Perfect quality in time delivery
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
Thank you Kasim for your review.
poor quality
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We cannot locate an order for you, but we’re happy to help if you contact us with your details]. We want to ensure every genuine customer receives the right support.
My experience with Mafson felt slow and…
My experience with Mafson felt slow and unhelpful, so i wouldnt shop there again.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We always aim for great service and take all feedback seriously. However, we’re unable to verify your experience with us. In terms of order placed or any communcation so this review is considered as fake.
Worst online shopping experience i hve…
Worst online shopping experience i hve had in a long time.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
Antwort von Mafson Limited
Thank you for your review.
just good...
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
Many thanks for your review
poor quality
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We value all feedback, but we cannot find any record of you as a customer or any interaction that matches your review. Our team has reviewed our system thoroughly, and there is no order, service request, or communication connected to your name or the details you provided.
Because of this, we believe your review may not be related to our business and it's a fake review.
worst service ever
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
Thank you for your review. After checking our records carefully, we are unable to identify you as a customer, nor do we have any record of an order, inquiry, or service that matches the details in your comment.
We take authenticity very seriously, and your review does not appear to reflect a genuine experience with our business and is fake.
Very nice and smooth experience
Very nice and smooth experience, had few questions about an item customer support team was very efficient and helpful. Thanks alot
1. November 2025
Antwort von Mafson Limited
We truly appreciate your 5-star rating. Thank you for taking the time to share your positive experience. Please don’t hesitate to reach out if we can assist you again.
Based on my experience i wont be buying…
Based on my experience i wont be buying anything from them
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We appreciate all feedback, but after reviewing our system, we cannot locate any record of you as a customer. Our company provides services exclusively within United Kingdom, and we have not received any inquiries or completed any work in your location.
Because your review does not match our customer history, it appears to be unrelated to our business and fake.
If you believe this is a misunderstanding, please reach out to us on the contact information provided on our website with details of your experience so we can verify and assist you.
Wide range of products
Wide range of products. I ordered stair nosing online and received delivery the next day,really really the impressed with the quality.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
Thank you for yyour review
I wish i could give zero star
I wish i could give zero star. My experience was terrible. The product and service didnt match what was promised and i feel like i wasted my money. save yourseld the trouble and shop somewhere else
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We take all customer feedback seriously and always aim to provide a high standard of service. However, after carefully checking our records, we’ve been unable to locate any transaction or correspondence matching your details.
We believe this review may not reflect a genuine customer experience. If you have made a purchase or interacted with us, please contact us directly so that we can verify your details and address your concerns promptly.
Terrible Service
Poor Quality dont waste your money on this site
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We take all feedback seriously, but unfortunately, we’re unable to locate any record of your name, order, or communication with our company.
We believe this review may not reflect a genuine customer experience. To help us investigate, please contact us directyl with your order number or any proof of purchase.
I’m really disappointed with this item
I’m really disappointed with this item. These were described as heavy duty and they are not
I would like to return these items for refund
4. Oktober 2025
Antwort von Mafson Limited
Dear Rachel,
Apologize for the inconvience. Could you please share the order number?
Antwort von Mafson Limited
THank you for your review.
Failed delivery, no customer service
I ordered my item on 13 July and received order confirmation and tracking number. It is now 23 July and order still not been delivered. The tracking says it has been delivered, but it hasn’t and I have ring footage to prove. I emailed the mafson tracking team almost a week ago and no reply. Terrible service and not sure how to get my money back. Will not use again.
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
Dear Aaron,
Apologize for the incovience. Could you please share your order number so I can investigate the issue?
Antwort von Mafson Limited
Thank you for your support.
Brilliant service from start to finish
Brilliant service from start to finish, and to top that the product gets 10
26. Mai 2025
Antwort von Mafson Limited
Thank you so much for your kind feedback! We’re really glad to hear you were happy with your order.
Cannot contact & no reply to emails
Telephone number for the company doesn't work and cannot contact them as had no corrospondence to an order I have placed - email 4 different addresses but nothing
30. April 2025
Bewertung ohne vorherige Einladung
Antwort von Mafson Limited
We’re sorry to read this and would really like the opportunity to look into what happened. We can’t locate your order from the review alone — please share your order details to look into the matter.
Very easy and good quality
29. März 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.