Lunã Bewertungen 62

TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve purchased a few different types of Luna’s underwear. I've found them to be reliable to wear (during the day, for sports and at night) as well there being more options and styles than other brands... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

My order came quiet late,I suppose its coming from far to the UK, but the company kept me informed from the package whereabout. Aldo the sizeof the pants what I orderd for my daughter, did not fit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really pleased with my order, my daughter usually wear WUKA and these are similar, really comfortable. She's fussy and won't tolerate the highstreet types. Some sizes did come up slightly small, but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I ordered my regular size but unfortunately the were too small but customer services were helpful and have offered to replace them under the fit guarantee. Communication has been excellent, easy to c... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

62 Bewertungen

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Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Great customer service with super…

Great customer service with super helpful and quick responses! Thank you 😊

21. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Maddie,

Really happy to hear that! Quick and helpful is exactly what we aim for. Thank you for taking the time to leave a review!

X Lunã 💕

Bewertet mit 4 von 5 Sternen

Great customer service

Sizes seem to run on the larger side. However really good customer service with the fit guarantee.

21. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Claire,

Good to know you found the fit guarantee useful! Sizing can definitely vary between styles, and that's exactly why we have it in place so that getting the right fit is never a stressful experience.

Thanks for the kind words and for sharing that tip about sizing too!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Love the seam free range

Love the seam free range. I Would recommend going a size smaller if you’re in between sizes.
The customer service is great, excellent service.

21. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Nicoleta,

So glad you're loving the seamless range! That's a really helpful tip about sizing too, and definitely something others will find useful when choosing between sizes.

Thank you for the kind words about our team as well, really appreciated!

X Lunã 💕

Bewertet mit 4 von 5 Sternen

I ordered four pants, they were too small, now I have four more in the right size coming for free

I ordered four pants during their buy two get two sale. It was my first time and I ordered my normal size, which turned out to be too small. I contacted them requesting the next size up, and as I am a first time customer they are sending me my whole order again in hopefully the right size and I get to keep or give my original order to a friend for free (I haven’t worn them so completely clean. I tried them on with pants already on).

20. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Ellie!

Thank you for your lovely review! We completely understand that getting the right size online isn't always straightforward, especially for a first order. That's exactly why we have our fit guarantee in place. We hope the new size fits perfectly and that you enjoy wearing them!

X Lunã 💕

Bewertet mit 3 von 5 Sternen

The sizing is very off

The sizing is very off. I normally am a small/medium but am needing to exchange it for a large. They have been good during the exchange process but I haven't received my exchange yet.

18. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey!

Thank you for your honest feedback! Sizing can vary between styles, and we know it's not always easy to get right when shopping online. That's exactly what our fit guarantee is there for. We hope the new size arrives soon and that it fits perfectly!

X Lunã 💕

Bewertet mit 4 von 5 Sternen

Great product

Great product! Took a while to arrive but customer services responded well. Returns process organised.

19. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Emily!

Thank you for your kind words! We're glad the product hit the mark and that our team could help you along the way. We appreciate your patience with the delivery and happy to hear the returns process went smoothly!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Very good product and it's worthy every penny

First of all the product itself is very trustworthy and does exactly whatever they advertise, in contrast with other similar companies that they don't provide security as this one. The company also is very helpful because I faced a problem with the size and they responded promptly and resolved the issue. I m very satisfied with all the experience.

17. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey,

Thank you so much for this lovely review! Really happy to hear the underwear lived up to expectations and that the sizing issue got sorted quickly and smoothly.

We hope you enjoy wearing them!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

I am so pleased with my purchase!...

I am so pleased with my purchase!.... the pants I got are stylist and sleek - so much nicer than I expected. I actually feel nice wearing them rather than like I've got Bridget Jones pants on which is what I feared! I can also say that thier customer service is fabulous, meaning that I bought with confidence knowing that I would be looked after with their fit guarantee, which is exactly what happened! Thank you so much Luna! Highly recommend!

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Lunã

Hey Gemma,

So glad the pants turned out to be a lovely surprise! It's always great to hear when something exceeds expectations, both in style and fit.

Really pleased the fit guarantee gave you the confidence to order and that everything worked out just right. That's exactly what it's there for.

Thank you for the wonderful review!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Good customer service

A company who are working hard to provide a great service to their customers. Great products too!

17. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Sue,

That means a lot, thank you! We really do put a lot of care into both our products and the service around them, so it's lovely to hear that comes through.

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Fantastic range of products and great customer service

Amazing product and range,and the fit guarantee for first order is super helpful just in case sizing doesn’t work out.

17. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Katie,

So glad the fit guarantee came in handy! That's exactly why we offer it, because sizing online can be tricky and we want everyone to find their perfect fit without any stress.

Really happy to hear you're enjoying the range too. Thank you for the lovely review!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Very impressed by the service

Very impressed by the service. The products are great quality and really comfy. Also really appreciated the speedy help resolve an issue with an order.

16. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Fiona,

Really glad to hear everything got sorted quickly and that you're happy with the quality and comfort. That's exactly the experience we want everyone to have!
Thank you for taking the time to leave a review.

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Absolutely fantastic!

Absolutely fantastic products and service! I’ve wanted to try period pants for some time, but just thought they could never work. I took a chance with Luna when they were on offer and I am now wearing them for the first time and the softness and coverage is fantastic. I wish all pants were this comfortable to wear! The coverage means no leaks, even when my period has been heavy. I honestly can’t praise this company enough. The customer service has been second to none too when I got the sizing wrong! Thank you so much Luna! I highly recommend.

16. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey,

This honestly made our day, thank you so much! It's always so lovely to hear from someone who wasn't sure at first and then becomes a total convert. That first wear is always a bit of a leap of faith, so we're really glad it paid off!

And we're pleased the team could help sort the sizing quickly. That's exactly what we're here for.

We hope you never have to go back to anything else!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

I ordered the first time from Luna and…

I ordered the first time from Luna and I'm very happy with their product. My favourite ones are the brown bikini set 😍👙

2. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Barbara,

What a lovely first review, thank you so much! So happy to hear you're enjoying the underwear and that the brown bikini set has become a favourite.

We hope to see you back soon!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Great customer service

Even though some of the underwear didn't fit me the customer service was brilliant. Fast response and arranged for me to get the size I need for free.
Some of the panties fit nicely, but make sure you check if you need to size up (check description). Had to go 2 sizes up for one type of underwear.

16. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Kitty,

Thank you so much for your lovely review! Really glad to hear our team was able to sort things out quickly and get you the right size.

You make a great point about sizing and it's something we always recommend checking per style, as the fit can vary quite a bit between different models. When in doubt, sizing up is usually the safer bet!

If you ever need any help choosing the right size or style in the future, don't hesitate to reach out.

X Lunã 💕

Bewertet mit 1 von 5 Sternen

Do not recommend not suitable for flow advertised

Very small fitting even when sizing up. Bought pants for heavy flow and oh my are they bad. Had to change after 4 hours as they were soaked through - thankfully I was working from home, had I been in the office i would have been caught short and it would have been an extremely embarrassing situation. Other brands I own are much more reliable.

12. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey!

We're really sorry to hear the pants didn't work out as expected, especially on a heavy flow day. That's the last thing we want for any of our customers.

Fit can vary between styles, and we know that finding the right size online isn't always easy. That's exactly why we offer our fit guarantee. Within our heavy flow range, absorbency levels can also differ per style, so it's worth exploring which one works best for your flow.

We'd love to help you find the perfect match. Please don't hesitate to reach out to us at info@lunasperiod.co.uk and we'll make sure we find a solution that works for you.

X Lunã 💕

Bewertet mit 3 von 5 Sternen

The product (seamless thong) seems ok

The product (seamless thong) seems ok, and comparable in quality and comfort to another company that I have purchased regularly from beginning with M and ending in i.

However - delivery took quite a long time, and also the sizes are weird. I’m a UK size 12 and never more than a size medium. In these, I’m an XL! To make it worse, they print the size and care label directly onto the fabric (in large font) in the front of the garment. I know this is a small thing, but it gives a much cheaper appearance and feel.

Would I purchase again? Possibly - but only because they have a better range of colours! The colours were the attraction in the first place - it’s nice to find something other than black that coordinates with other bras!

11. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Sarah,

Thank you for your honest feedback, it's really helpful and we appreciate you taking the time to share it!

Regarding the sizing, our sizes are based on European sizing which can run differently compared to UK sizing, so it's not unusual to need to size up. We understand this can feel unexpected and we're always happy to help find the right fit.

On the delivery, we ship internationally in bulk to keep things as sustainable as possible, which can sometimes mean a slightly longer wait. We're continuously working on improving this.

As for the label, that's really useful feedback and we'll pass it on to the team. We're always looking for ways to improve the little details too.

We hope the colours keep bringing you back! If you ever need help finding the right size or style, please don't hesitate to send us an email at info@lunasperiod.co.uk and we'll be happy to help.

X Lunã 💕

Bewertet mit 4 von 5 Sternen

Good communication

Email correspondence has been quick, easy and helpful

13. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey!

Thank you for the kind words! Really glad to hear our team could help you quickly and clearly. That's exactly what we aim for.

X Lunã 💕

Bewertet mit 5 von 5 Sternen

Quality product and excellent customer…

Quality product and excellent customer service. Will definitely order again.

10. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Clare!

Thank you so much for your kind words! Really glad to hear you're happy with both the product and the service. We look forward to welcoming you back soon!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

First purchase was very smooth, good sevice

First purchase was very smooth. I received my order and had purchased 2 different types of underwear and the fit was not as suitable on one type compared to the other, so i contacted customer service to exchange my items and had a speedy response and dealt with my enquire promptly. Would recommend the company.

9. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey Haley!

Thank you so much for your kind words! Really glad to hear the exchange was handled smoothly and that you found a better fit. That's exactly what our fit guarantee is there for. We hope you love the new pair just as much!

X Lunã 💕

Bewertet mit 5 von 5 Sternen

What made my experience great......the…

What made my experience great......the customer service. The team, Hazel in particular has been so helpful explaining the Fit Guarantee to me.
I'm yet to trail the pants but given how the customer service is, I'm expecting nothing but great.
Thank you Luna, first experience ever of buying period pants and it has been positive.

9. April 2026
Bewertung ohne vorherige Einladung
Lunã-Logo

Antwort von Lunã

Hey!

Thank you so much for your lovely review! We'll be sure to pass on your kind words to Hazel, that will mean a lot. We hope the pants exceed your expectations and that you love them just as much as the service. Welcome to the Lunã family!

X Lunã 💕

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