I’ve purchased a few different types of Luna’s underwear. I've found them to be reliable to wear (during the day, for sports and at night) as well there being more options and styles than other brands... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I’ve purchased a few different types of Luna’s underwear. I've found them to be reliable to wear (during the day, for sports and at night) as well there being more options and styles than other brands... Mehr ansehen
Unternehmen hat geantwortet
My order came quiet late,I suppose its coming from far to the UK, but the company kept me informed from the package whereabout. Aldo the sizeof the pants what I orderd for my daughter, did not fit... Mehr ansehen
Unternehmen hat geantwortet
Really pleased with my order, my daughter usually wear WUKA and these are similar, really comfortable. She's fussy and won't tolerate the highstreet types. Some sizes did come up slightly small, but... Mehr ansehen
Unternehmen hat geantwortet
I ordered my regular size but unfortunately the were too small but customer services were helpful and have offered to replace them under the fit guarantee. Communication has been excellent, easy to c... Mehr ansehen
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Great customer service with super helpful and quick responses! Thank you 😊

Antwort von Lunã
Sizes seem to run on the larger side. However really good customer service with the fit guarantee.

Antwort von Lunã
Love the seam free range. I Would recommend going a size smaller if you’re in between sizes.
The customer service is great, excellent service.

Antwort von Lunã
I ordered four pants during their buy two get two sale. It was my first time and I ordered my normal size, which turned out to be too small. I contacted them requesting the next size up, and as I am a first time customer they are sending me my whole order again in hopefully the right size and I get to keep or give my original order to a friend for free (I haven’t worn them so completely clean. I tried them on with pants already on).

Antwort von Lunã
The sizing is very off. I normally am a small/medium but am needing to exchange it for a large. They have been good during the exchange process but I haven't received my exchange yet.

Antwort von Lunã
Great product! Took a while to arrive but customer services responded well. Returns process organised.

Antwort von Lunã
First of all the product itself is very trustworthy and does exactly whatever they advertise, in contrast with other similar companies that they don't provide security as this one. The company also is very helpful because I faced a problem with the size and they responded promptly and resolved the issue. I m very satisfied with all the experience.

Antwort von Lunã
I am so pleased with my purchase!.... the pants I got are stylist and sleek - so much nicer than I expected. I actually feel nice wearing them rather than like I've got Bridget Jones pants on which is what I feared! I can also say that thier customer service is fabulous, meaning that I bought with confidence knowing that I would be looked after with their fit guarantee, which is exactly what happened! Thank you so much Luna! Highly recommend!

Antwort von Lunã
A company who are working hard to provide a great service to their customers. Great products too!

Antwort von Lunã
Amazing product and range,and the fit guarantee for first order is super helpful just in case sizing doesn’t work out.

Antwort von Lunã
Very impressed by the service. The products are great quality and really comfy. Also really appreciated the speedy help resolve an issue with an order.

Antwort von Lunã
Absolutely fantastic products and service! I’ve wanted to try period pants for some time, but just thought they could never work. I took a chance with Luna when they were on offer and I am now wearing them for the first time and the softness and coverage is fantastic. I wish all pants were this comfortable to wear! The coverage means no leaks, even when my period has been heavy. I honestly can’t praise this company enough. The customer service has been second to none too when I got the sizing wrong! Thank you so much Luna! I highly recommend.

Antwort von Lunã
I ordered the first time from Luna and I'm very happy with their product. My favourite ones are the brown bikini set 😍👙

Antwort von Lunã
Even though some of the underwear didn't fit me the customer service was brilliant. Fast response and arranged for me to get the size I need for free.
Some of the panties fit nicely, but make sure you check if you need to size up (check description). Had to go 2 sizes up for one type of underwear.

Antwort von Lunã
Very small fitting even when sizing up. Bought pants for heavy flow and oh my are they bad. Had to change after 4 hours as they were soaked through - thankfully I was working from home, had I been in the office i would have been caught short and it would have been an extremely embarrassing situation. Other brands I own are much more reliable.

Antwort von Lunã
The product (seamless thong) seems ok, and comparable in quality and comfort to another company that I have purchased regularly from beginning with M and ending in i.
However - delivery took quite a long time, and also the sizes are weird. I’m a UK size 12 and never more than a size medium. In these, I’m an XL! To make it worse, they print the size and care label directly onto the fabric (in large font) in the front of the garment. I know this is a small thing, but it gives a much cheaper appearance and feel.
Would I purchase again? Possibly - but only because they have a better range of colours! The colours were the attraction in the first place - it’s nice to find something other than black that coordinates with other bras!

Antwort von Lunã
Email correspondence has been quick, easy and helpful

Antwort von Lunã
Quality product and excellent customer service. Will definitely order again.

Antwort von Lunã
First purchase was very smooth. I received my order and had purchased 2 different types of underwear and the fit was not as suitable on one type compared to the other, so i contacted customer service to exchange my items and had a speedy response and dealt with my enquire promptly. Would recommend the company.

Antwort von Lunã
What made my experience great......the customer service. The team, Hazel in particular has been so helpful explaining the Fit Guarantee to me.
I'm yet to trail the pants but given how the customer service is, I'm expecting nothing but great.
Thank you Luna, first experience ever of buying period pants and it has been positive.

Antwort von Lunã
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