The cake looked beautiful, but unfortunately, we didn’t enjoy it as much as we had hoped. We felt it lacked moisture and was a little dry, which was disappointing as it wasn’t up to the usual high sta... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordering was very easy, great discount for NHS staff and the cake was delicious! The delivery fee is a bit expensive so I opted for the store pick up which was okay. Staff who served me were great an... Mehr ansehen
not too much to say,it was amazing!The cake was soft,moist & frosting was perfect,not too sweet.Even the fruits used as topping was fresh! One thing i must appreciate is i was running late for pick... Mehr ansehen
Easy to order online, a reliable service and a very tasty cake, nicely packaged for pick up in Westfield, Stratford.
Unternehmensdetails
- Tortenbäckerei
- auch in
- Bäckerei
- Cupcakeladen
- Hochzeitstortenbäckerei
- Online-Bestellservice
- Take-away-Service
Über Lola's - Lola's Westfield Stratford
Vom Unternehmen geschrieben
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Vom Unternehmen geschrieben
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktinformationen
Ground Floor, Statford Westfield, E20 1EJ, London, Vereinigtes Königreich
- +447852 646 119
4.6
Hervorragend
708 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The cake itself is superb
The cake itself is superb. We enjoyed tasting lola cakes. The staff were super friendly.
18. Mai 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
A kind of Victoria Sponge
A pretty cake and decent size. My only critique is we ordered a Victoria sponge and the cream tasted more like frosting and so was a little disappointing. Looks like a Victoria sponge, but it’s frosting not cream - just something to be mindful of!
18. Mai 2025
Antwort von Lola's - Lola's Westfield Stratford
hello Grishma,
Thank you for your feedback about our Victoria Sponge.
I am so sorry for any confusion we have caused by not using Fresh Cream.
Our Victoria Sponge cakes do have a Cream Cheese icing as an alternative, we do note this in the description to let us customers know before buying.
We will pass your feedback onto the relevant teams to review for the future.
I hope you have a good evening.
Best wishes,
I wasn’t sure if the free birthday cake…
I wasn’t sure if the free birthday cake was real so I made a visit at your Stratford branch and I was in for a birthday treat!the lovely staff asked me to choose the cake I wanted( opt for red velvet cake) and gave me the warmest “happy birthday”
15. Mai 2025
Delicious cake
Delicious cake, fresh, with quality ingredients.
Delivery on time.
Highly recommend!
7. Mai 2025
Lola's cupcakes are the best
Lola's cupcakes are the best. The cakes are moist and rich! Amazing. I usually order online and choose the click and collect option which I did more recently and it was so yummy! The box comes with a handle now. Before going home, I met a friend for dinner on the other side of London but when I got home the cake was still very securely in the box with no damage!
8. Mai 2025
Delicious cakes without an over…
Delicious cakes without an over abundance of cream.The cake was made exactly as described and available on time and absolutely scrumptious! So many people asked who made the cake which is always an indicator of success! Reasonably priced as well!
28. April 2025
There was a stone in the cake and it…
There was a stone in the cake and it damaged my tooth
3. Mai 2025
Antwort von Lola's - Lola's Westfield Stratford
Hello Rish,
Thank you for taking the time to leave this review.
I am very sorry to hear about this situation as it is very unusual. I can see you have been speaking to my colleague, please just reply to the email in the chain as we would like to investigate this matter further as soon as possible.
Kind regards,
Chris
As always my favourite go to place for…
As always my favourite go to place for any birthday, celebration cake. We love the chocolate hazelnut cake.
23. April 2025
No-one does it better than Lola's
No-one does it better than Lola's for occasion cakes. We had a family birthday get together with a personalised cake and a box of minis for the kids. It was fairly expensive but so worth it for both taste and presentation. Everyone was very happy and I would definitely come back for the next special event 😊
13. April 2025
The cake was put in to the side so the…
The cake was put in to the side so the icing came off. It was dry
12. April 2025
Antwort von Lola's - Lola's Westfield Stratford
Hello Nikki,
Thank you for taking the time to leave this review.
I am sorry to hear about this, the order number mentioned does not have a cake in the order so I will be in touch with you shortly to discuss this further.
Kind regards,
Chris
This cake was ordered for a colleagues…
This cake was ordered for a colleagues birthday.
it was colourful and tasted yummy.
11. April 2025
Beautiful and tasty unicorn cake
The unicorn cake was so pretty and delicious. The kids and parents loved it; it was all gone straight after the candles. Booking, payment, and collection at the picking point were nice, professional, and easy.
18. März 2025
Yes I was happy with the flavours and…
Yes I was happy with the flavours and the texture.
18. März 2025
Efficient delivery and gorgeous Chocolate Fudge Cake
Easy to order birthday cake online, all straightforward. On collection, no problems finding location and stand located near similar confectionary stands. Friendly staff. Cake was kept cool in chiller and not spoilt on delivery. Chocolate fudge cake is delicious and would order again.
9. März 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.