Fire Cube from Legend Fires is absolutely spectacular and now a centrepiece of our back garden. Order process super easy and the whole team were great throughout the order process. Carl arrive... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fantastic piece of equipment that will prolong your comfort and warmth outdoors long after the sun goes down. Easy to setup, easier to light and simple to clean. Highly recommend. Carl, who delivered... Mehr ansehen
Unternehmen hat geantwortet
Excellent service over the phone. Easy to use website. Replacement coals arrived quickly. Expensive but worth it. Would recommend.
Unternehmen hat geantwortet
Ordered some pebbles for my gas fire and informed as a wait to receive them had choice to get an upgrade...thank you! Unfortunately had a breakage in transit although I thought were packed extremel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Traditionally the fireplace was the heart of the home because it was your main source of heat. Today your fireplace should not only keep you toasty but also provide a stunning focal point in any space. With so many options out there it can feel like entering a minefield trying to work out which product is best for you. We understand this challenge. Our fireplaces are available in a wide range of customisable options and we have a team of experts dedicated to working with you to ensure the product you choose suits you just right.
Kontaktinformationen
Mohawk Building, Gorse St, , BB1 3EU, Blackburn,, Vereinigtes Königreich
- 01254 695244
- jack.calvert@legend-fires.com
- legend-fires.com
4.6
Hervorragend
341 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Ordered spare parts twice from Legend.
Ordered spare parts twice from Legend.
No hassle, on time delivery and very well packaged so as to prevent damage.
22. August 2025
Antwort von Legend Fires
Really appreciate the positive feedback!
Great product and customer service!
8. September 2025
Antwort von Legend Fires
I am glad we could be of service! Thank you
Quick delivery.
Quick delivery.
It would be very helpful if the individual coals were numbered.
Difficult to know were each coal to be placed.
5. September 2025
Antwort von Legend Fires
Hi Maria, Many thanks for your feedback. If you would like to email me; jack.calvert@legend-fires.com or call us on 01254 695244 I would be more than happy to send you a layout sheet and/or offer any guidance on how to set the coals up correctly. Thanks, Jack
Antwort von Legend Fires
I am glad you had a positive experience with us and we really appreciate the positive feedback!
Outdoor Cube Fire. Outstanding Service
Outdoor Cube Fire.
Great deal with a Car show discount.
Family business made in UK Lancs.
They deliver and install! (at short notice too)
Carl delivery guy was a Legend! (sorry could not resist)
Real great service, plus thay answer the Phone!
The fire is superb, clean burn and so romantic!
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Legend Fires
I am glad you had a positive experience with us and we love a Legend pun!
I will pass on your feedback to Carl, who already knows he’s great but I am sure another compliment wont hurt! Enjoy cubing!
Ordered a part
Ordered a part, then the part was delivered on time had trouble initially setting it up with the fire and pairing the remote but your very friendly customer care staff talked me through to success. Thank you.
19. August 2025
Antwort von Legend Fires
We really appropriate your positive feedback. I will pass your kinds words onto the office and I am sure it will make their day!
Fabulous customer service
Fabulous customer service! Extremely quick response to emails and great advice re spares and care of my woodburner. Delivery also super speedy.
18. August 2025
Antwort von Legend Fires
Thank you for your kind words and I am glad you had a positive experience with Legend!
Antwort von Legend Fires
Thank you for taking the time to leave us positive feedback!
Prompt service, nearly
My order was processed promptly and was very well packed when it arrived and in good condition. I would have given a 5 star rating but for the fact that the spares that I had ordered were listed as, " in stock", at the time of placing the order but they were not. This caused a delay in delivery.
12. August 2025
Antwort von Legend Fires
Thank you for your review and for the positive comments regarding how your order was processed and packaged — we really appreciate that.
We’re sorry for the confusion around the stock status of the spares you ordered and the delay this caused. You’re absolutely right to expect items listed as “in stock” to be available, and we apologise for the inconvenience.
We’ve since made changes to our processes to improve stock availability and ensure customers are kept better informed if there is any delay.
Thank you again for your feedback and for choosing Legend Fires — it’s genuinely appreciated.
Very easy to order
Very easy to order - quickly delivered. One part was damaged on transit - a replacement arrived virtually next day.
4. August 2025
Antwort von Legend Fires
Thanks for the great feedback! We’re glad you had a positive experience and really appreciate you trusting Legend Fires.
If you ever need anything in the future, just give us a shout.
Excellent service
Excellent service
No concerns using this company package arrived perfectly extra package in a box and another box to ensure items were protected
The items were available elsewhere BUT individually they would have been more expensive and also these are genuine parts from the company who made the fire not a cowboy supplier.
They were also very helpful when contacted
6. August 2025
Antwort von Legend Fires
Thanks for the great feedback! We’re glad you had a positive experience and really appreciate you trusting Legend Fires.
If you ever need anything in the future, just give us a shout.
I got my delivery the next day
I got my delivery the next day, and it was well packed and protected, and in good condition. Would definitely recommend legend fires.
29. Juli 2025
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
First class efficient service.
21. Juli 2025
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Good service
22. Juli 2025
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great produce and brilliant service
Great produce and brilliant service. Online site easy to use, coals arrived the next day and they were very well packaged, which stopped any transit damage!
7. Juli 2025
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Ordered new coals for my gas fire
Ordered new coals for my gas fire. Found ordering easy to do and in my possession less than 24 hrs later. A fast and efficient service.
10. Juli 2025
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
GAS FIRE SURROUND PURCHASE
Staff responsive to questions about product detail, order delivered within a few days, well packaged.
7. Juli 2025
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
I have not received the order yet
29. Mai 2025
Antwort von Legend Fires
Hi Mr & Mrs Lewthwaite, I am sorry to hear you have had a bad experience with Legend Fires. Please could you email me at info@legend-fires.com or call me on 01254 695244 with your order number and I will look into it for you. Thanks, Jack @ Legend Fires
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