Fire Cube from Legend Fires is absolutely spectacular and now a centrepiece of our back garden. Order process super easy and the whole team were great throughout the order process. Carl arrive... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fantastic piece of equipment that will prolong your comfort and warmth outdoors long after the sun goes down. Easy to setup, easier to light and simple to clean. Highly recommend. Carl, who delivered... Mehr ansehen
Unternehmen hat geantwortet
Excellent service over the phone. Easy to use website. Replacement coals arrived quickly. Expensive but worth it. Would recommend.
Unternehmen hat geantwortet
Ordered some pebbles for my gas fire and informed as a wait to receive them had choice to get an upgrade...thank you! Unfortunately had a breakage in transit although I thought were packed extremel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Traditionally the fireplace was the heart of the home because it was your main source of heat. Today your fireplace should not only keep you toasty but also provide a stunning focal point in any space. With so many options out there it can feel like entering a minefield trying to work out which product is best for you. We understand this challenge. Our fireplaces are available in a wide range of customisable options and we have a team of experts dedicated to working with you to ensure the product you choose suits you just right.
Kontaktinformationen
Mohawk Building, Gorse St, , BB1 3EU, Blackburn,, Vereinigtes Königreich
- 01254 695244
- jack.calvert@legend-fires.com
- legend-fires.com
4.6
Hervorragend
341 Bewertungen
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Das haben sich andere Leute angesehen
Very helpful and when some coals were…
Very helpful and when some coals were broken in transit just sent me another set well appreciated
29. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent delivery time and well packed.
29. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
New pebbles arrived damaged no response…
New pebbles arrived damaged no response from seller
29. November 2024
Antwort von Legend Fires
Hi Duncan, many thanks for leaving us a review. I have had a look through all of our emails including spam and cannot seem to find anything regarding your damage. Please send me a email info@legend-fires.com and we will get some replacements out to you asap. Thanks, Jack
Took a little while to find the right…
Took a little while to find the right website but soon got there and ordered correct coal set delivery was fast
29. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great service!
29. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Replacement Coals
Emailed the company for advice.
Received a quick reply with correct replacement coals to purchase.
Ordered and delivered promptly.
21. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Quality and genuine parts for my Virage fire
The coals and the fire plate , front , back and sides were needed to replace those in an 11 year old gas fire . You need your instruction book as no coal layout instructions are included with the replacements . Very happy with their appearance and a lovely burn effect . Thank you .
21. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Prompt and professional service.
20. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent service from point of order…
Excellent service from point of order through to delivery!
12. November 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Outstanding Customer Service!
Huge thanks to Legend Fires for a first class service on my recent outdoor log burner purchase!! I am so pleased with it and it looks fantastic!
A huge thanks to Jack who kept me up to date regularly with the stock and delivery times and also a huge thanks to Carl for the delivery, installation and information about the log burner!
Outstanding service!!
30. Oktober 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Best fire on market.
25. Oktober 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent customer service
Excellent customer service, and quality product. I'd have no problem recommending this company.
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Replacement Coal Set
I was able to find and easily order a replacement coal set for our 20 year old fire on the website, which arrived within 48 hours. It was well packed and arrived undamaged, excellent service!
31. Oktober 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Good fire but poor delivery performance.
1st review 1 star :Not got the fire yet. Web site indicated in-stock but it wasn't. Agreed to wait but missed delivery date. Didn't contact me until afterwards then couldn't deliver when I wanted. Agreed new date which was met on time.
2nd Review 3 star. Fire works a treat. Very happy with design & function. Two stars deducted because of incorrect info on web site and poor delivery performance.
30. Oktober 2024
Antwort von Legend Fires
Hi Mr Bagshaw,
I am sorry to feel the need to leave us a negative review. Unfortunately you haven’t given us much to work with there, however I have done some digging and found you have ordered one of our Garden Cubes. I personally called you and booked in for delivery on Tuesday of next week, we hand deliver each garden cube and one of our team will go through it with you on the day as mentioned on the phone. Please feel free to call me if you have any issues on 01254 695244 and please reconsider your review.
Kind regards
Jack @ Legend Fires
Good company to deal with
Had a problem with shipping address but only took a phone to sort out easily and quickly. Items arrived well packed.
25. Oktober 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Sales staff very helpful identifying…
Sales staff very helpful identifying correct parts. Very prompt delivery. Gas fire now repaired and working correctly
16. Oktober 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Hassle free replacement.
Hassle free replacement.
As can happen with any delivery, in spite of very good packaging, there was a damaged component, but this was replaced without the usual hassle and hoops to jump through.
Top marks for customer care, thank you.
30. September 2024
Antwort von Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
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