KUSH CARGO Bewertungen 

167
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience with Kush Cargo was great. Although there was some confusion about my order, and it was a confusing order, Chris took great care of me and resolved the issue quickly and professionally s... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I placed an order June 20 for headphones and still have not received my order or an update. When I look at the tracking info it has remained on preparing your package for shipping. My husband was supe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. E-Zigaretten-Geschäft

Vom Unternehmen geschrieben

KushCargo is the Worlds best Online Headshop and Smokeshop.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

167 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 68 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(167)

42 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great Company

Great customer service, great products good prices. There was a delay in my shipment. I emailed the company, had a response the next morning and a tracking number the next day. 2 packages arrived ahead of schedule and one right on time. I have brought from Kush several times and never had an issue or experience like some of the negative reviews. Chris in customer support is a great asset to the company!

28. Oktober 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Appreciate you!

Bewertet mit 1 von 5 Sternen

I place my order on the 8th paid for…

I place my order on the 8th paid for Express delivery we are now on business day number 6 no tracking info received status says unfulfilled no response from customer service I sure am getting all the ad emails though would much rather do my business with a company that communicates its issue to their customers it seems as if I’m going to get the email asking to switch products like most of the reviews. Say I do not want to switch products. I ordered what I wanted.

16. September 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 2 von 5 Sternen

I feel like I was slapped in the face...

The only reason I'm giving this shop 2 stars and not 1 is because at least the shipment showed up (and in 1 piece). Unfortunately however the ordering/processing/shipping portion of the order didn't go as smoothly. The order shipped out late with no apology other than I was told I'd get some extra goodies for the mess up on their part. I feel like I've been slapped in the face by them at this point though because the "extra goodies to make up for it" was literally a TINY bag of sour patch kids candy. That's literally it. That's seriously so unprofessional and just plain rude to do that to a customer.... This site has a ton of bad reviews for a reason! Sadly I didn't check them before ordering so that part was my bad. Ugh this company sucks though honestly. I'll be taking my money elsewhere.

27. August 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We’re very sorry to hear about your disappointment and appreciate you sharing your feedback.

For clarity, your order was placed on Saturday, August 16th. Since weekends aren’t counted as business days, the first processing day was Monday, August 18th. Your package was delivered on Tuesday, August 26th, which was the 7th business day, within our stated shipping window of 3–10 business days.

That said, we understand the wait still felt longer than expected, and it’s not the type of experience we want our customers to have.

Regarding the “extra goodies,” the candy included in your package was just a small item that goes out with all MAV pieces. a separate complimentary goodie box was also arranged to ship out, and we’ll make sure you receive it.

We truly value your feedback and are always working to improve both shipping speed and the way we handle situations like this. Thank you for giving us the opportunity to address your concerns.

Bewertet mit 1 von 5 Sternen

I recommend do not make any purchases…

I recommend do not make any purchases or conduct any type of business with the kushcargo.com website. Product website does not accurately reflect the products in-stock. After placing my order and not receiving it after 3 weeks I contacted kushcargo.com customer service and was told via email my items ordered we not in stock and would be available by weeks end. I allowed another to receive my products and never received them. I reached out again to customer service to inquire about my shipment again. Unfortunately it took several extra days to receive a response from kushcargo.com. The customer service is below average, mediocre at best. The expectation to provide solutions or to resolve the issue was never met. More excuses and more delays was the information I was provided. At one point I was offered to switch out my products for something different in stock. I agreed to the change and waited.....Two weeks pass and still no shipment arrived. I contacted kushcargo.com customer service again to be told.....Sorry we don't have the other products in-stock to switchout your order. Truly one of the worst online ordering experiences I've ever had. Kushcargo.com you need to step your game up and do better. I would not recommend using kushcargo.com for any of your tobacco smoking or periphinailya headshop needs. Do some research read reviews and chose wisely. Kushcargo.com is a thumbs down 👎 .

24. Juni 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 1 von 5 Sternen

I order a rainbow battery and still…

I order a rainbow battery and still haven't got it it's been a month now and haven't seen any package and no tracking for it

22. Mai 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We’re very sorry for the inconvenience with your order. Our team has been trying to reach you regarding a color specification, but we haven’t received a response. When you have a moment, please check your spam or junk folder in case our message was filtered there.

Bewertet mit 1 von 5 Sternen

Scammed Order 56026

Scam! Avoid at all costs. I’ve been waiting for 24 days and counting, and my item still shows as in stock. The responses have been very slow, and I haven’t received any viable tracking numbers. I've been “waiting for details” for three weeks now, but USPS has never received the package. I've been ignored by Chris.

23. Mai 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Order #56026 was confirmed delivered by USPS to a secure parcel locker on June 17, 2025, at 12:23 PM in Parker, CO 80138. This delivery confirmation is verifiable directly through USPS.

We understand delays can be frustrating, but once a package is confirmed delivered by the postal service, the next step is to contact your local post office for further assistance. We’ve responded to your inquiries.

Please check with your local post office and confirm whether someone else may have retrieved the package from your parcel locker.

If you need help locating the tracking number or filing a missing mail claim with USPS, we’re happy to assist — just reach out to us directly

Bewertet mit 5 von 5 Sternen

Ever since I order with Kush Cargo…

Ever since I order with Kush Cargo Staff was very helpful. Quick response, great customer service and lots of patience by getting to the bottom of your issue with your purchase. I want to thank Chris for guiding me in all the changes and support with my orders. Sometimes is how much you know how to use such high tech dab solution. Always ask if in doubt they will guide you through.

16. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Nothing in stock

Ordered stuff never got a shipping notice, reached out after a week and they tell me they never had it in stock. Place is a scam. They show everything in stock to try and get you to change to something else.

6. Mai 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

For clarity: Kush Cargo has been in business since 2014, with tens of thousands of satisfied customers and verified orders. We do not list out-of-stock items as available, and we never engage in bait-and-switch tactics. If a rare inventory issue occurs, customers are always contacted promptly with refund or replacement options.

If you did place an order, please reach out to aircontrol@kushcargo.com with your order number. We’re more than happy to help. Otherwise, we kindly ask that unsupported and misleading reviews be removed, as they unfairly harm a business that’s proudly served this community for over a decade.

Bewertet mit 1 von 5 Sternen

Just the worst experience from the…

Just the worst experience from the start. This company sucks, their customer service is awful. I will NEVER order again.

24. April 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We’re very sorry to hear about this experience, but we currently have no records of an order matching your name or details. Additionally, Trustpilot was unable to verify your order, and we haven’t received any support tickets or emails that match this situation.

It’s possible this review may be intended for a different business. If you did place an order with us, we’d love the opportunity to make it right — please reach out to us directly with your order number so we can assist.

Bewertet mit 1 von 5 Sternen

Kush Cargo is a company of scammers

Kush Cargo is a company of scammers. March 10th I had placed an order for an OOZE bot pen battery. They told me after 2 days after placing my order that they were out of the product and asked me if I wanted to wait or get a refund. Obviously I wanted the pen battery I ordered 2 days prior to being asked.

2 weeks go by without any follow up, so I email them what the expectancy is because OOZE was restocking the same product for cheaper. At this point they read my email and ghost me for 6 days until I sent another email saying that I wanted my refund.

It has been 2 months and they never sent any refund and have yet to respond to any of my emails. Even with being reported to the Better Business Bureau.

28. April 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We sincerely apologize for the inconvenience and frustration caused by the stock issuer. While we always aim to fulfill orders quickly and accurately, in this case, we unfortunately fell short due to unexpected inventory availability.

We can confirm that all your emails were responded to, and per your request, your refund was issued on the 28th. If you have not seen it reflected in your account, we recommend checking with your card issuer, as some banks may take additional time to post the refund.

Bewertet mit 1 von 5 Sternen

Kush-Scam Cargo DO NOT ORDER FROM THEM!!!

Wish I could give negative stars. Order placed for M7 xl they showed in stock. Ordered on 2/28/25. Went days without tracking. After emailing them giving me the run around they finally sent me a package of 4 cones boxes as a “gift”. Dude I don’t even smoke. I use vaporizers. Said the color I ordered was out of stock. So I agreed to change from Rosium to the ObsiduM. Days went by again and had to send like the 8th email to this scam of a company. They told me this morning at like 10am they would get ahold of there TX warehouse as I should have a tracking number by now. Just blowing smoke up my A#* I’m sure so they can fraudulently steel my money thinking I’ll wait to do a charge back. Sent them a email again tonight giving them till noon on Friday 3/14/25 to refund my order or ship what I paid for. Stay away from Kush-Scam Cargo. I bet I’ve sent 10 or more emails. It’s been almost two weeks. What a joke of a company.

11. März 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We’re truly sorry for the frustration caused by the delay and stock issues with your M7 XL order. We want to clarify that Kush Cargo is a marketplace partner for DynaVap, and all inventory and shipping are handled directly by their fulfillment team. Unfortunately, this can occasionally lead to inventory mismatches that are out of our direct control.

We did issue a full refund for your order, and we regret that your experience didn’t meet expectations. We appreciate your patience and the opportunity to try to make things right.

Bewertet mit 1 von 5 Sternen

My order number was #55406 they still…

My order number was #55406 they still haven’t shipped my packed and it’s been over a week. They have only replied to one of my emails saying the order was going out that day but it never did. I still don’t know if I’m getting my item I paid $50 and I’m probably going to have to contact my bank if It dosent get shipped

5. März 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We sincerely apologize for any confusion regarding your order. It was shipped out on the day we mentioned, and tracking information has since been emailed to you. It looks like our emails may not be reaching your inbox—please check your spam folder just in case. USPS is currently showing a delivery date of the 15th, which is still within the expected timeframe for the shipping method selected. If you have any further concerns, feel free to reach out—we're happy to help!

Bewertet mit 5 von 5 Sternen

Don't listen to the negative comments

Don't listen to the negative comments. Trust me when I tell you they are 100% legit. I received nothing but excellent customer service. I been collecting glass since 1996 so I take this very serious. I ordered the Christmas Tree dab rig and this piece looks so bad ass in person I'm gonna order another one as soon as I'm finish with this review. So like I said don't be hesitant to order they have nothing but quality products and some of the best customer service I have ever received.

19. Februar 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We truly appreciate your support and kind words.

Bewertet mit 1 von 5 Sternen

Shady Business

I ordered a 510 pen. They told me it was out of stock for 1 week but they would sent it when it arrived and I would recieve the tracking info. I waited a week and a half with no updates, reached out again, and was told it still wasnt in stock and to choose something else. I chose a different product for 7 dollars less, was told I would recieve tracking, and got nothing. I reached out 4 days later and was told they are also out of that product. The whole business is shady and seems like they are counting on running the clock out to make returns and payment disputes as difficult as possible.

10. Februar 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Your replacement did ship out, and we can confirm it was delivered on 2/18, along with some extra items as a token of our apology.

We strive to provide the best service possible and appreciate your patience. If there's anything else we can do to make this right, please reach out—we’re happy to help!

Bewertet mit 2 von 5 Sternen

Diamond glass breaker 8inch water pipe…

Diamond glass breaker 8inch water pipe was a birthday gift for a loved one, the item advertised and what I received was not all together the same thing the bowl pictured on their website was not what I received,the color I thought I picked wasn't what was shipped after about four days waiting for a email for confirmation of shipment I went ahead and emailed the customer service representative to get an idea of what was going on I was notified that they would have it shipped from one of their warehouses in the same state I lived in to help speed up the process was told it would be two day shipping through UPS it was more like four shipped through USPS was past the birthday of my loved one wrong color wrong bowl contacted customer service representative again and was told colors are random when it say on their website colors may vary depending on monitor I checked again to make sure they did however send the bowl that was advertised never got notified of the replacement part being shipped had to email them once again to even find out when I needed to keep an eye out for it not to pleased with the experience over all decent customer service though

6. Januar 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We appreciate your feedback and sincerely apologize for any confusion regarding your order. While the product listing does note that colors are random, we understand how important it is to receive exactly what you expect—especially for a gift. We apologize for the missing tracking update for the replacement bowl. However, we can confirm that it was delivered.

We’re glad to hear that you found our customer service helpful, and we truly value your support. If there’s anything else we can do to improve your experience, please feel free to reach out!

- The Kush Cargo Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr