My experience with Kush Cargo was great. Although there was some confusion about my order, and it was a confusing order, Chris took great care of me and resolved the issue quickly and professionally s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I placed an order June 20 for headphones and still have not received my order or an update. When I look at the tracking info it has remained on preparing your package for shipping. My husband was supe... Mehr ansehen
I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about you... Mehr ansehen
Unternehmen hat geantwortet
Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
KushCargo is the Worlds best Online Headshop and Smokeshop.
Kontaktinformationen
18521 E Queen Creek RD, 85142, Queen Creek, Vereinigte Staaten
- aircontrol@kushcargo.com
- kushcargo.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 68 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordered on 1/30/25 paid $12 for express…
Ordered on 1/30/25 paid $12 for express shipping. It’s now 2/7/25 and my order has not been shipped. Communication has been absolute minimal I had to reach out and see why my order had not shipped Tuesday. They didn’t even have what I ordered in stock so they offered me the newer version free of charge told me it would be shipped via ups 2 day. On Wednesday they created a label. It’s now Friday and the package still has not been shipped out/given to UPS..

Antwort von KUSH CARGO
Had a very minor problem with my order…
Had a very minor problem with my order (wrong color) and they went above and beyond to make it right! The reply was nearly immediate. Definitely my go to place to order!
Dab Dreams Come True
Dab Dreams Come True!
As a heavy concentrate user, I’ve been through my fair share of e-rigs. Most of them gunk up, burn out, or make a mess with their tiny bowls—ugh. Enter the O.Pen Sesh, my new bestie! 🥳
First off, the bowl is HUGE compared to others. I loaded enough concentrate to share with three friends, and we all got two solid cups each. I braced myself for a sticky disaster when I opened it up, but nope—clean as a whistle! The hits were pure, flavorful, and totally free of that nasty burnt taste. 😍
Cleaning? A breeze! The included instructions made it simple. And as if the dabbing wasn’t good enough, I screwed in my 510 thread vape and—HELLO, pure bliss! Smooth, clean, no gunk. Just perfection.
The best part? It’s set-it-and-forget-it. Two clicks to pre-warm, then it shuts off automatically once done. It’s like the Tesla of dab rigs. 🚀
Huge shoutout to the KushCargo team—they answered all my questions like pros. Best new dab toy I’ve bought in a while! 🔥
Great experience!
Great experience!! Customer service was great!! When they ran out of a flavor I wanted--they were able to replace it right away. I am a satisfied customer and will continue to purchase from them.
Horrid customer service.
Horrid customer service.
Ordered on Saturday 1/4, paid for express shipping.
Tuesday 1/7 - no changes, email customer service
Wednesday 1/8 - response, promised refund on shipping and that product would be shipped that day
Today, Friday 1/10 - no change, order still unfulfilled. No refund.

Antwort von KUSH CARGO
I wanted to buy something special…
I wanted to buy something special for myself and there was a little hiccup in stock availability. Support was very helpful and quick. They were kind enough to even offer a swap on a similar product. I will def be back to finally buy something from ya’ll. Thank you so much and I apologize for any inconvenience on my end as your customer. Happy New Year!
Been buying from Kush Cargo for over 5…
Been buying from Kush Cargo for over 5 years. Recently ordered a Dr Dabber Switch2 on 12/28 and received 3 days later.

Antwort von KUSH CARGO
Still waiting on them to get off there asses…
Still waiting on them to get off there lazy asses and send my banger. Got screen shoots and proff. If I don't get my item. Who wants to help me start a group class action law suit.
You never sent the item after asking for a week. Instead of the risk you canceled the ship 2 times. Then used me making lawsuit threats to not send the item. You do remeber I kept screen shots. Whatever I got a refund. I'll never trust this company again and no one else should ether.

Antwort von KUSH CARGO
They don't even deserve 1 star
They don't even deserve 1 star! My experience is nothing compared to what the rest of these reviews are saying but their customer service and lack of communication make me want to explode! Not worth the cheaper price! I was lied to multiple times and only offered a $5 refund. That won't cover the therapist I'll need to talk to after trying to communicate with them!!!

Antwort von KUSH CARGO
I placed an order on Black Friday
I placed an order on Black Friday. It's Dec 26th, and not even tracking info has been sent. Customer service has not responded. I am going to have to cancel with my credit card company. You would think a $400+ order with expedited shipping would have been treated with more care.

Antwort von KUSH CARGO
Whatch that 1st step…
I apparently should have read the reviews prior to purchase. Ordered a piece on Dec 6th and haven't even received a delivery confirmation. Ordered a puzzle from China on the same day, scheduled to be here today. China Kush Cargo! Get your $%&@ together, not that I'll ever know. One and done with this company.
I place an order about 4 days ago now…
Order #54557.. confirmed place an order about 4 days ago now they are informing me they do not have the item .but why was I able to buy the item on the website if not in stock do not buy from this place they will take your money and you will not get anything in return. And to make it worse it was a gift for my son..wow and they lost my order convenience for them but I have my order #54557

Antwort von KUSH CARGO
I made a purchase over a month ago
I made a purchase over a month ago for the brand new Pivot device. I know there usual shipping time is always two weeks. But this time I was a little longer. I emailed customer service and asked for an update. They explained the item was backordered, and if I wanted to wait. So I said I would wait. But I wasnt sure it would be a long process. So a week later I email customer service again. They tell me it's still on backorder and I agree to wait. This time I requested tracking information to be updated. From then on I received no tracking information. I email a third time and request a refund. Later that day I was informed the item was in stock. (This part is definitely my fault) ...I was excited and said I would take the item. I again requested tracking information and still didn't receive any. Now I'm not sure if I'll see the item or the funds. I would a resolution to this problem.

Antwort von KUSH CARGO
Great customer service and excellent…
Great customer service and excellent products. You have a new customer

Antwort von KUSH CARGO
Selling OUT OF STOCK items
I placed an order on 11/25. I received an email on 12/3 that the item is out of stock. There are 3 different colors of the same item and apparently they are out of stock on all 3 colors however they’re still selling them on their website which I find super shady. Don’t waste your time with this company, look at all their previous horrible reviews.
Updated December 19th: Kush Cargo claims my review is fake. My order number was #54298 for a Kannastor GR8TR V2 Series Grinder Jar Body in
Silver / Gun Metal. They can try to deny it all they want but I have the emails proving it and again from their clear terrible rating on this site you be the judge who’s telling the truth.

Antwort von KUSH CARGO
Kush Cargo excellent service …
Despite online reviews they are 100% legit, they shipped my product MondayI received it Tuesday in perfect condition. 100% legit
I ordered 4 days ago and I texted…
I ordered 4 days ago and I texted support 3 times and all they say is it will ship and I hasn’t shipped they don’t answer. Definitely a scam Order No. #53916

Antwort von KUSH CARGO
Vessel Helix pipe - customer service
I ordered the Vessel Helix pipe from Kush Cargo as I heard from Reddit that they had great prices. And it was a great price! I hadn’t heard anything after a few days whether they received my order or any info on a shipping date, so I contacted them via email to ask the status. Austin immediately replied back to me saying he’d check on it. I then got an email saying my item is about to be shipped.
Austin was speedy and very helpful. Great customer service from Austin! I will be ordering from them again.
I recently purchased the Badwood MicroG…
I recently purchased the Badwood MicroG G Pen and I couldn't be happier with the transaction; from the shipping speed to the packaging which would have had to be run over by a UPS truck to damage the contents (if even then).
The G Pen I scooped was for my collection & I've literally been looking for an affordable Badwood collaboration for, well, ever I suppose. Limited Grenco collaborations from 2016 are like a white elephant & I almost broke down & payed $300+ for one on an inferior website but thank God for Kush Cargo coming through in the clutch (pun intended). From function to artistic beauty this complete set meets & exceeds my expectations.
Oh and I did contact customer service about a question beforehand & was pleasantly surprised to get an answer so quickly. Thanx KC - you rock :)
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