KUSH CARGO Bewertungen 

167
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience with Kush Cargo was great. Although there was some confusion about my order, and it was a confusing order, Chris took great care of me and resolved the issue quickly and professionally s... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I placed an order June 20 for headphones and still have not received my order or an update. When I look at the tracking info it has remained on preparing your package for shipping. My husband was supe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. E-Zigaretten-Geschäft

Vom Unternehmen geschrieben

KushCargo is the Worlds best Online Headshop and Smokeshop.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

167 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 68 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(167)

42 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Ordered on 1/30/25 paid $12 for express…

Ordered on 1/30/25 paid $12 for express shipping. It’s now 2/7/25 and my order has not been shipped. Communication has been absolute minimal I had to reach out and see why my order had not shipped Tuesday. They didn’t even have what I ordered in stock so they offered me the newer version free of charge told me it would be shipped via ups 2 day. On Wednesday they created a label. It’s now Friday and the package still has not been shipped out/given to UPS..

7. Februar 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We sincerely apologize for the delay and any frustration this may have caused. We understand how important timely shipping is, and we regret the inconvenience. While your package was confirmed delivered on 2/13, we acknowledge that the delay was not up to our standards. To make things right, we issued a full refund for the shipping cost and provided a free upgrade on your unit.

We truly appreciate your patience and your business. If there’s anything else we can do, please don’t hesitate to reach out!

- The Kush Cargo Team

Bewertet mit 5 von 5 Sternen

Dab Dreams Come True

Dab Dreams Come True!

As a heavy concentrate user, I’ve been through my fair share of e-rigs. Most of them gunk up, burn out, or make a mess with their tiny bowls—ugh. Enter the O.Pen Sesh, my new bestie! 🥳

First off, the bowl is HUGE compared to others. I loaded enough concentrate to share with three friends, and we all got two solid cups each. I braced myself for a sticky disaster when I opened it up, but nope—clean as a whistle! The hits were pure, flavorful, and totally free of that nasty burnt taste. 😍

Cleaning? A breeze! The included instructions made it simple. And as if the dabbing wasn’t good enough, I screwed in my 510 thread vape and—HELLO, pure bliss! Smooth, clean, no gunk. Just perfection.

The best part? It’s set-it-and-forget-it. Two clicks to pre-warm, then it shuts off automatically once done. It’s like the Tesla of dab rigs. 🚀

Huge shoutout to the KushCargo team—they answered all my questions like pros. Best new dab toy I’ve bought in a while! 🔥

16. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience!

Great experience!! Customer service was great!! When they ran out of a flavor I wanted--they were able to replace it right away. I am a satisfied customer and will continue to purchase from them.

16. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrid customer service.

Horrid customer service.
Ordered on Saturday 1/4, paid for express shipping.
Tuesday 1/7 - no changes, email customer service
Wednesday 1/8 - response, promised refund on shipping and that product would be shipped that day

Today, Friday 1/10 - no change, order still unfulfilled. No refund.

10. Januar 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We’re sorry to hear about your experience and would like to help resolve this issue as soon as possible. Unfortunately, we have no record of an order under your name and you did not provide Trust Pilot with the requested order information.

Could you please provide us with your order number or any additional details about your purchase? This will help us investigate further and ensure we address your concerns promptly.

Bewertet mit 5 von 5 Sternen

I wanted to buy something special…

I wanted to buy something special for myself and there was a little hiccup in stock availability. Support was very helpful and quick. They were kind enough to even offer a swap on a similar product. I will def be back to finally buy something from ya’ll. Thank you so much and I apologize for any inconvenience on my end as your customer. Happy New Year!

5. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Still waiting on them to get off there asses…

Still waiting on them to get off there lazy asses and send my banger. Got screen shoots and proff. If I don't get my item. Who wants to help me start a group class action law suit.

You never sent the item after asking for a week. Instead of the risk you canceled the ship 2 times. Then used me making lawsuit threats to not send the item. You do remeber I kept screen shots. Whatever I got a refund. I'll never trust this company again and no one else should ether.

4. Januar 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

You placed your order over the weekend when our warehouse was closed, and it was scheduled to ship within our standard 3–10 business day delivery window.

However, after repeated harassment of our staff, including hourly messages, threats of violence, chargebacks, and lawsuits, we made the decision to issue a full refund and cancel your order. This decision was made to protect our team and maintain a positive working environment.

We wish you the best in finding a retailer that aligns with your expectations. If you have further questions, feel free to reach out to us directly.

Bewertet mit 1 von 5 Sternen

They don't even deserve 1 star

They don't even deserve 1 star! My experience is nothing compared to what the rest of these reviews are saying but their customer service and lack of communication make me want to explode! Not worth the cheaper price! I was lied to multiple times and only offered a $5 refund. That won't cover the therapist I'll need to talk to after trying to communicate with them!!!

15. Dezember 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

While the holiday rush did lead to some delays, we confirmed that your order was delivered by UPS. Additionally, we issued a full refund on your shipping costs to make up for the delay.

We’re sorry if our communication fell short of your expectations—it’s never our intention to leave our customers feeling frustrated. Your feedback is valuable, and we’re working to improve our processes to prevent similar situations in the future.

Bewertet mit 1 von 5 Sternen

I placed an order on Black Friday

I placed an order on Black Friday. It's Dec 26th, and not even tracking info has been sent. Customer service has not responded. I am going to have to cancel with my credit card company. You would think a $400+ order with expedited shipping would have been treated with more care.

29. November 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We’re sorry to hear about your experience and would like to help resolve this issue as soon as possible. Unfortunately, we have no record of an order under your name or any open orders from November 29th.

Could you please provide us with your order number or any additional details about your purchase? This will help us investigate further and ensure we address your concerns promptly.

Bewertet mit 1 von 5 Sternen

Whatch that 1st step…

I apparently should have read the reviews prior to purchase. Ordered a piece on Dec 6th and haven't even received a delivery confirmation. Ordered a puzzle from China on the same day, scheduled to be here today. China Kush Cargo! Get your $%&@ together, not that I'll ever know. One and done with this company.

6. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I place an order about 4 days ago now…

Order #54557.. confirmed place an order about 4 days ago now they are informing me they do not have the item .but why was I able to buy the item on the website if not in stock do not buy from this place they will take your money and you will not get anything in return. And to make it worse it was a gift for my son..wow and they lost my order convenience for them but I have my order #54557

5. Dezember 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We sincerely apologize for the inconvenience caused. We understand how frustrating this experience must have been, especially with it being a gift for your son.

To clarify, your order (#54557) was placed on 12/15. On 12/16, we reached out to inform you of an unexpected stock issue and promptly processed your cancellation and full refund as per your request on 12/17.

While we strive to keep our inventory accurate, occasional discrepancies can occur due to high demand. We're actively working to improve our system to avoid situations like this in the future.

If there's anything else we can do to make this right or assist you further, please don’t hesitate to reach out to our support team.

Bewertet mit 1 von 5 Sternen

I made a purchase over a month ago

I made a purchase over a month ago for the brand new Pivot device. I know there usual shipping time is always two weeks. But this time I was a little longer. I emailed customer service and asked for an update. They explained the item was backordered, and if I wanted to wait. So I said I would wait. But I wasnt sure it would be a long process. So a week later I email customer service again. They tell me it's still on backorder and I agree to wait. This time I requested tracking information to be updated. From then on I received no tracking information. I email a third time and request a refund. Later that day I was informed the item was in stock. (This part is definitely my fault) ...I was excited and said I would take the item. I again requested tracking information and still didn't receive any. Now I'm not sure if I'll see the item or the funds. I would a resolution to this problem.

6. November 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We sincerely apologize for the delays and frustration caused by the backorder of the Puffco Pivot. This has been a highly sought-after item, and unfortunately, it has been on backorder for some time. We receive limited stock periodically, and we fulfill orders in the sequence they are placed. We strive to keep customers informed about their orders, and we regret any gaps in communication during this process. We have refunded your order in full as requested.

Bewertet mit 1 von 5 Sternen

Selling OUT OF STOCK items

I placed an order on 11/25. I received an email on 12/3 that the item is out of stock. There are 3 different colors of the same item and apparently they are out of stock on all 3 colors however they’re still selling them on their website which I find super shady. Don’t waste your time with this company, look at all their previous horrible reviews.

Updated December 19th: Kush Cargo claims my review is fake. My order number was #54298 for a Kannastor GR8TR V2 Series Grinder Jar Body in
Silver / Gun Metal. They can try to deny it all they want but I have the emails proving it and again from their clear terrible rating on this site you be the judge who’s telling the truth.

24. November 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Thank you for your feedback. However, after thoroughly checking our records, we found no order associated with us. Additionally, you have not provided the requested order information to verify this claim with Trust Pilot.

Updated December 19th: Thank you for providing your order details. We sincerely apologize for the inconvenience caused by the stock issues with your order. This was an oversight on our part, and we have since updated our inventory on the Kannastor. A full refund for your order has already been issued, and we deeply regret the frustration this situation caused. Your feedback is invaluable in helping us improve our processes.

Bewertet mit 1 von 5 Sternen

They scamed me 75 $

11. Oktober 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Thank you for your feedback. However, after thoroughly checking our records, we found no order associated with us. Additionally, you have not provided the requested order information to verify this claim with Trust Pilot.

Without this critical information, we are unable to investigate your concerns or confirm that this order was placed with us. Based on the lack of supporting details, we can only assume that this review may not be tied to a legitimate transaction with our company.

Bewertet mit 1 von 5 Sternen

I ordered 4 days ago and I texted…

I ordered 4 days ago and I texted support 3 times and all they say is it will ship and I hasn’t shipped they don’t answer. Definitely a scam Order No. #53916

25. Oktober 2024
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

You placed your order on Thursday evening. As outlined in our shipping policy, orders require 1–3 business days for processing before shipment. Since our business operates Monday through Friday and is closed on weekends, your order was scheduled to ship on Monday—the second business day following your purchase.

We appreciate your patience and assure you that we strive to fulfill orders as quickly as possible while maintaining quality service.

Bewertet mit 5 von 5 Sternen

Vessel Helix pipe - customer service

I ordered the Vessel Helix pipe from Kush Cargo as I heard from Reddit that they had great prices. And it was a great price! I hadn’t heard anything after a few days whether they received my order or any info on a shipping date, so I contacted them via email to ask the status. Austin immediately replied back to me saying he’d check on it. I then got an email saying my item is about to be shipped.
Austin was speedy and very helpful. Great customer service from Austin! I will be ordering from them again.

3. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently purchased the Badwood MicroG…

I recently purchased the Badwood MicroG G Pen and I couldn't be happier with the transaction; from the shipping speed to the packaging which would have had to be run over by a UPS truck to damage the contents (if even then).

The G Pen I scooped was for my collection & I've literally been looking for an affordable Badwood collaboration for, well, ever I suppose. Limited Grenco collaborations from 2016 are like a white elephant & I almost broke down & payed $300+ for one on an inferior website but thank God for Kush Cargo coming through in the clutch (pun intended). From function to artistic beauty this complete set meets & exceeds my expectations.

Oh and I did contact customer service about a question beforehand & was pleasantly surprised to get an answer so quickly. Thanx KC - you rock :)

12. September 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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