KUSH CARGO Bewertungen 

167
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My experience with Kush Cargo was great. Although there was some confusion about my order, and it was a confusing order, Chris took great care of me and resolved the issue quickly and professionally s... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I placed an order June 20 for headphones and still have not received my order or an update. When I look at the tracking info it has remained on preparing your package for shipping. My husband was supe... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. E-Zigaretten-Geschäft

Vom Unternehmen geschrieben

KushCargo is the Worlds best Online Headshop and Smokeshop.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

167 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 68 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(167)

42 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Good quality products with topnotch…

Good quality products with topnotch customer service. Staff makes you feel very welcome and the ambiance is great. They have a large selection of vaporizers and smoking accessories that will blow your mind. When I made my first purchase, I didn't know which papers or wraps will be suitable for myself. But their staff guaranteed that they gave me the best and suitable product for me. Definitely a good shop to go. Overall, I rate them 5/5 because of good quality products, amazing customer service and great ambiance...!!!

31. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Myster Puff Muffs Headphones!!!

Myster Puff Muffs Headphones!!!
I just discovered this nice and cute place. I didn't know it was that heavily stocked with rolling papers & wraps, vaporizers, e-rigs, e-nails, glass, and all smoking accessories. I bought the headphones for the New Year in addition to dab gear. They also gave a sample to try to find the perfect match for my taste!
I'll absolutely come back here to buy grinders and I advice everyone to go there!

3. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent choice of juice.....

Excellent choice of juice.....
Fantastic knowledge from the staff....
Fantastic customer service....
Cannot recommend this shop enough everything you need..
If your a starter or long term vaper, this is the place to go..What makes the it is the awesome staff members...
They know their stuff and are so helpful...
Thanks for the E-juice...
Awesome products!!!

1. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shady company and rude people.

Shady company and rude people.
very poor communication if any from customer support.

15. November 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 1 von 5 Sternen

I ordered from them about 2 months ago…

I ordered from them about 2 months ago and package just arrived today. At check out and under each product they clearly advertise FAST and free shipping and then act suprised when your upset about your order showing up months later. In no world is 2 months considered fast shipping. They should at least be up front about shipping times so you can order from somewhere that has there act together.

30. Oktober 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 5 von 5 Sternen

There is no exaggeration

There is no exaggeration: it's the leading online smoke shop I've dealt with. For what I desire, the selection is excellent, the prices are good, and the staff super-cool. They treat customers like friends, and they know what they're talking about. This shop is also discounts-rich, that's why I prefer here is my go-to instead of anywhere else.

2. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t waste your time

Don’t waste your time. They don't have anything they advertise in stock. Shipping can take weeks to months.They basically just drop-ship most stuff from other even less reliable companies so you don't even really know where its coming from or if it will show up at all

14. Dezember 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 1 von 5 Sternen

This company isn't an outright scam but…

This company isn't an outright scam but does have very poor business practices and is incredibly unreliable when it comes to order fulfillment. Be aware if you order from them it is very common to not recieve all of what you ordered and sometime just nothing at all. Best to steer clear especially for more expensive electronic items.

17. November 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 5 von 5 Sternen

Best shop in town by far

Best shop in town by far, always in the best mood and takes great care of customers. A real vape staple if ask me. Love them here.

1. Januar 2026
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

Appreciate you Adam!

Bewertet mit 1 von 5 Sternen

No refund after cancellation.

I’ve already wrote a review about this website. Here we are again, I reached out again about my refund. I ordered two items around Christmas time and expected them to be in before Christmas. When I realized it wouldn’t come in time, I canceled the order. I spoke to a guy named Chris where he told me that he would cancel this order and when pressed further about the refund. He claims it was never captured. Which on the website claims this too, my bank however says otherwise. My order was #57721 and my total was $59.00. Still haven’t received any of that money back.

17. Dezember 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

I want to clarify exactly what is happening so you know what to look for on your bank statement:

Because we canceled this order immediately (before the funds were finalized), the transaction was voided, not refunded.

How a Refund works: We take the money, hold it, and then send it back. You would see a credit (e.g., +$59.00) on your statement.

How a Void works (Your Situation): The money was never actually transferred to us. The charge you see is a "pending authorization" or a "hold" by your bank. Because we voided the transaction, we released that hold immediately.

What this means for you: You will likely not see a new line item showing a refund payment. Instead, the original pending charge of $59.00 will simply disappear from your statement entirely, as if the transaction never happened.

Banking systems can sometimes take 3–5 business days to remove these pending holds. If the charge has settled (is no longer "pending") and you still do not have your funds, please contact us directly at aircontrol@kushcargo.com

Bewertet mit 5 von 5 Sternen

Genuinely the greatest spot online I…

Genuinely the greatest spot online I have ordered from over the years. Chris at KUSH CARGO was just fantastic and made everything super-easy. They have a mouth-watering selection, and accessories defintely the spot to go-to

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Zero stars

Zero stars. Scam website. Never shipped my order and blocked my email address. I have disputed my order!
Edit: they say that I didn’t have my apartment number listed, and I did. DO NOT BUY FROM THIS SCAM WEBSITE.

11. Dezember 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We are very sorry to see this frustration and would love the opportunity to clarify what happened with your order, as there seems to have been a significant misunderstanding.

Our goal is always to get our products into your hands as quickly as possible. In this specific case, the order was held up because the apartment number was missing from the shipping address provided at checkout. We cannot ship packages without a complete address, as it would likely be lost or returned to us.

We were waiting for your response to correct this, and since we received the updated details over the weekend, we were prepared to ship your package out first thing the coming week. Regarding your communication, we have replied to all three of your support tickets and absolutely did not block any emails.

It appears a chargeback was filed while we were in the process of fixing the address. We would have much preferred to simply ship your order now that the address is corrected. Since the bank is now handling the transaction, we will cooperate fully with them to resolve this.

Bewertet mit 1 von 5 Sternen

Don’t do business with them. Scam website.

Sent multiple emails because there were no updates on shipment. Very little communication relayed back. After a month of constant attempts to reach them, we received a package of just rolling papers. They tried to pull a quick one on us and marked the order as fulfilled. After filing a complaint with the bank is when they finally responded. 100% scammers. Would not recommend to anyone

14. November 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We are truly sorry that your experience with us did not meet expectations, and we want to address your concerns directly.

We operate as a marketplace for Freeze Pipe products, which ship directly from the manufacturer. Unfortunately, Freeze Pipe is experiencing significant shipping delays due to the heavy holiday volume.

Regarding the package you received: This was a free "goodie box" sent as a gesture of goodwill while you waited for the main shipment. This was relayed to you in one of the email chats and noted on the packing slip included in that box, it was not intended to replace your order or "pull a quick one," but rather to apologize for the wait.

Our records indicate that we did reply to your support tickets regarding these delays, but we apologize if the updates felt insufficient. As per your request, a 100% refund was issued immediately.

We are sorry we couldn't get this order to you in time, and we wish you the best.

Bewertet mit 1 von 5 Sternen

56960 my order number I never got

I ordered in September and I still don't have my order its November now I wouldn't order nothing again from here be looking elsewhere this is my order number 56960 there is a order they r lying I got emails as well to prove this today I woke up after I wrote this to find out they canceled my order after taking the money do not order from here they r scrammers

11. November 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We have no record of an order or customer matching this review, and the reviewer did not respond to Trustpilot’s request to verify the order details. Without any order number or identifying information, we’re unable to investigate or resolve these claims.

Bewertet mit 1 von 5 Sternen

This is a horrible website

This is a horrible website. I ordered a product from them. The product was processed, but the product was never shipped to me. I was then told the product couldn’t be shipped to me because it was sold to me at the wrong price point and that if they sold it to me at the price point, it was sold to me at they risked ruining their relationship with the manufacturer and take the chance of not being able to work with that manufacturer again. I reached out to the manufacturer and was told that this was not true. I now have no product which I paid over $200 for and no refund. I have reached out multiple times I have shared proof from the manufacturer with Kush cargo and if still receive no response, no product and no refund I’ve asked for my product to be overnighted to me as I have sent them proof that what they have told me is not true and I still have yet to receive anything and I am now out almost $300. And to make things worse, there is no way to contact Kush cargo other than email so you literally are sitting duck I would highly recommend not using this website for any purchases whatsoever and Kush cargo if you are reading this, I am happy to take this review down as soon as I know that my product has been shipped to me overnighted and I have tracking info proving that.

10. November 2025
Bewertung ohne vorherige Einladung
KUSH CARGO-Logo

Antwort von KUSH CARGO

We feel it is important to clarify the events regarding this order for the public record.

Regarding the pricing: As we explained in our correspondence, our manufacturers strictly enforce MAP (Minimum Advertised Price) policies. The discount code applied to your order brought the price way below the contractually allowed limit for that specific product line. We cannot fulfill orders that violate our dealer agreements.

While we were attempting to communicate this, the responses we received became threatening. We have a zero-tolerance policy regarding the harassment of our support staff. Sending threatening messages every 20 minutes, as was done here, is not acceptable.

Consequently, we made the decision to cancel the order and part ways. A 100% refund was issued immediately to your original payment method. You are not out any funds, and the refund receipt was emailed to you.

We consider this matter closed and wish you the best in finding this product elsewhere.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr