As always, easy, efficient, helpful and friendly staff. Only issue was I was very disappointed to learn the bureau will no longer give the personal touch by having to order in advance. Such a shame... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent to interact with the staff who were polite and helpful. Good exchange rate, compared to others. It would be a great pity, and a mistake if, as reported, John Lewis were to shut down its in... Mehr ansehen
Unternehmen hat geantwortet
Market competitive rates, a very clear website with drop downs and limited data entry. With a local store collection option, a short lead time the process is very convenient. The collection process... Mehr ansehen
Unternehmen hat geantwortet
Always use John Lewis Money for my currency. It is delivered on time to my local Waitrose which is so handy for me. On slightly a different note I must thank the person who designed the new website. I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktinformationen
Vereinigtes Königreich
- johnlewismoney.com
4.5
Hervorragend
17'875 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Straightforward
Very easy to order on line, arrived when stated and easily collected. Would do the same again.
2. August 2026
Antwort von John Lewis Money
Thanks for your review. I'm so happy to hear that your online ordering experience was smooth and that collection was easy.^Sophie
Asusual
Asusual, hassle free ordering. Informed when Currency has arrived in Sore for pick up. Good Rates. Staff in Store friendly and efficient.
2. August 2026
Antwort von John Lewis Money
Thank you for your wonderful feedback Mrs Pedelty! I'm delighted that your ordering experience was hassle-free and that you found our rates to be good. It's also great to know that our store staff were friendly and efficient. We look forward to helping you with your currency needs again in the future. ^Sophie
Extremely simple and convenient
Extremely simple and convenient. Ordered my currency online in a few clicks, then collected from my local branch the next day.
2. August 2026
Antwort von John Lewis Money
We're so glad to hear that you found our online ordering process simple and convenient, and that collecting your currency from your local branch was a smooth experience. Thanks for choosing John Lewis Money. ^Sophie
Antwort von John Lewis Money
Oh no, John, I'm sorry you are having trouble using your Partnership Credit Card. Please contact our dedicated team, who will be delighted to help get you up and running with your card. You can reach the team on 0330 175 9829. ^Sophie
Antwort von John Lewis Money
Hi Lesley, thank you for you 5 star review. I'm delighted you got a good rate and that the collection was simple. ^Sophie
The whole process was quick and easy
The whole process was quick and easy. The staff member who dealt with me was polite and explained everything very clearly.
2. August 2026
Antwort von John Lewis Money
I'm pleased to hear that you found the process quick and easy, Mark. It's wonderful to know our staff provided clear explanations and were polite. Thank you for your positive feedback and for choosing John Lewis Money. ^Sophie
Smooth going so far
29. Juli 2026
Antwort von John Lewis Money
I'm glad to hear that your experience has been smooth, Kiran. We appreciate your positive feedback and hope you continue to love the service we provide. ^Sophie
Antwort von John Lewis Money
Thank you for your fantastic 5-star review John! I'm pleased to hear that you found our navigation easy and that your card was delivered quickly. ^Sophie
I used my john lewis credit card in…
I used my john lewis credit card in Grand Canaria,
no problems and i was safe knowing everything was covered
18. Juli 2026
Antwort von John Lewis Money
Hi Mireille, I'm delighted to hear you had a positive experience using your card in Gran Canaria and felt secure! Thank you for using our Partnership Card and for sharing your review. ^Sophie
All very efficient
1. August 2026
Antwort von John Lewis Money
Hi Charles, thank you for your kind review. It's great to hear you were happy with the service, and we look forward to helping you again. ^Sophie
Swift and punctional
1. August 2026
Antwort von John Lewis Money
Thank you for your feedback, Hella. I'm so pleased you found the service quick and easy. ^Sophie
Easy to do
Easy to do. Would have preferred my currency in smaller notes though. Couldn’t see how to request this in the site.
1. August 2026
Antwort von John Lewis Money
Hi Lesley, thank you for your feedback. I'm glad the process was easy. We understand your preference for smaller notes and will raise this with the team to consider adding this option. ^Sophie
The ladies on the counter were fabulous…
The ladies on the counter were fabulous and helpful we had many a giggle as they worked out the exchange rate and how much for my pennies. It makes ones day when shop staff give you a smile and giggle...Love And peace to all.
1. August 2026
Antwort von John Lewis Money
Hi Breet, it's great that our team provided such a wonderful and enjoyable experience for you! We truly appreciate your kind words and positive feedback. ^Sophie
Excellent service such a shame that the…
Excellent service such a shame that the service is going Another cut back by john lewis more people loosing there jobs
1. August 2026
Antwort von John Lewis Money
Hi Ruth, I really appreciate your positive feedback on our service. We understand your concerns regarding recent changes and the impact on our employees; please be assured we value all our team members. ^Sophie
I like the peace of mind in collecting…
I like the peace of mind in collecting my travel money from the Bureau in branch, it is also nice to chat to the staff there too, they are all very friendly and efficient.
1. August 2026
Antwort von John Lewis Money
Hi Vicky, It's great to hear you appreciate the peace of mind our in-branch service provides for your travel money needs.
It's wonderful to know our friendly and efficient staff made your experience enjoyable. Thank you for choosing John Lewis Money. ^Sophie
Very friendly and knowledgable service
21. Juli 2026
Antwort von John Lewis Money
Hi Linsey, I'm pleased to hear that you had such a positive experience with our service. Providing friendly and knowledgeable assistance is always our goal. Thank you for choosing John Lewis Money. ^Sophie
Nobody able to serve for 30 mins
When I first arrived, the sales assistant wasn’t there and I was advised she’d be away for half an hour (it wasn’t lunch time) and it was suggested I come back later.
Although this was inconvenient, the
Service I had when I returned was back up to JL standard.
24. Juli 2026
Antwort von John Lewis Money
Good afternoon, Nicola. I appreciate you sharing your experience. We are sorry for the initial inconvenience you faced and are glad our service met our usual standards upon your return. We are committed to reviewing our Partners' performance to ensure we are delivering the best possible service. ^Sophie
Big joke off company open account spend…
Big joke off company open account spend pay back then they close account after 1 month with no reason stay away from this company
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von John Lewis Money
Hi Mark, I'm sorry to hear about your recent experience with us. We understand your frustration regarding the account closure and would like to investigate this further for you.
We value your business and are committed to resolving this issue. Please contact our team to discuss this matter further on 0330 175 9829. ^Sophie
Antwort von John Lewis Money
Hi Harry, I'm happy to hear that you had such a positive experience with us. Thank you for your kind words! ^Sophie
Ordered and collected the next day
Ordered and collected the next day. Very easy and reliable
21. Juli 2026
Antwort von John Lewis Money
Peter, we're so pleased to hear that your order and collection experience was easy and reliable. Thank you for your positive feedback! ^Sophie
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