What an excellent service after an initial Courier problem I cannot thank Emma and her Team enough for the attention and customer concern they showed and gave. Great service I will be using JLBrooks a... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
There are three positive areas of my experience I would like to mention: (a) My Order arrived quickly; (b) Both Inner and Outer Packaging were in excellent condition; and (c) It was left in my Safe Pl... Mehr ansehen
Unternehmen hat geantwortet
Like so many other customers have iterated, the service and efficiency from this company is top notch, my order was shipped out quickly and very sturdily packaged, contents perfect. Found some great b... Mehr ansehen
Unternehmen hat geantwortet
Ordered some fizzy drinks, paid for and received email to say DPD was expecting my order. Following day received an email from sellers to say unfortunately the fizzy drinks were out of stock and a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Vom Unternehmen geschrieben
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Kontaktinformationen
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Vereinigtes Königreich
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4.7
Hervorragend
1433 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Antwort von JL Brooks
Thank you so much for your lovely review! We’re thrilled to hear your order was spot on — as always! We really appreciate your continued support and look forward to serving you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
None of the cans were squashed this…
None of the cans were squashed this time, didn't have to wait to long for delivery
28. Oktober 2025
Antwort von JL Brooks
Thank you for your kind review! We’re so pleased to hear your delivery arrived quickly and that everything reached you in perfect condition. We really appreciate your continued support!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Delivery was prompt and product arrived…
Delivery was prompt and product arrived as described and perfect condition. Very pleased.
28. Oktober 2025
Antwort von JL Brooks
Hi Rich,
Thank you so much for your lovely review!
We’re delighted to hear everything arrived quickly and in perfect condition, just how it should be!
Your support really means a lot to us.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Online experience very good
Online experience very good, company are brilliant, delivery excellent. Just a fab online website.
25. Oktober 2025
Antwort von JL Brooks
Thank you so much for your lovely review! We might have to frame this one in the office 😊
We’re thrilled you enjoyed the online experience, the website team will be walking around with big smiles today!
Kind Regards,
Selina, JL Brooks Customer Service Team Member
Antwort von JL Brooks
Thank you for your review! We like to think our parcels are powered by rocket fuel 🚀 glad they reached you so quickly!
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Thank you for your lovely feedback! We’re glad we could help you find what you were looking for and get it delivered quickly. We really appreciate your support!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
I ordered Ginger Beer
I ordered Ginger Beer, and you Delivered it within a couple of days in good condition.
thanks
13. Oktober 2025
Antwort von JL Brooks
Thank you so much for your kind review! We’re really pleased to hear your Ginger Beer order arrived quickly and in great condition. We truly appreciate your feedback and look forward to serving you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great customer service
It’s easy to shop and make your purchase on the site. Usually delivery is speedy, recently I had issues with my delivery due to Royal Mail/Parcel Force errors but the customer service team at JL Brooks were very helpful, actively chased my order and kept me informed. Thank you!
11. Oktober 2025
Antwort von JL Brooks
Thank you so much for your kind words! We really appreciate you taking the time to share your experience. We’re sorry again for the delivery issues caused by Royal Mail/Parcel Force, but we’re delighted to hear our team could get things sorted quickly and keep you updated throughout.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Thank you for your feedback! We're pleased to hear your order arrived quickly — we really appreciate you taking the time to let us know.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Delivery no show again.
I believe that this is the 5th time in the last 3 weeks that my delivery has not arrived. They let me down so My customers then get let down. If they do not want the business they just need to let me know ! It seems that the drivers decide who gets a delivery and who doesn't.When they do turn up they just complain.
The lady in the office is helpful and polite,she must despair at the drivers. Delivery just turned up, different driver, pleasant and apologetic. An earlier phone call would have helped.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von JL Brooks
Hi Philip,
Our sincere apologies and sympathy for the frustration this situation has caused. We are truly sorry for the repeated delivery issues and understand how upsetting it must have been, especially as it impacts your customers.
Yes, the driver was determined to get your delivery to you on Monday, even though it ended up arriving much later than expected. I completely agree that a phone call would have helped keep you informed and prevented the unnecessary frustration of feeling let down again. Unfortunately, this didn’t happen, and for that, I am genuinely sorry.
We greatly appreciate your kind words about our office team; they do their best every day despite the challenges. Your feedback is invaluable, and we will continue to work on improving communication and reliability.
Thank you for your patience.
Kind Regards,
Emma
JL Brooks Customer Service Team Member
Quick delivery
13. Oktober 2025
Antwort von JL Brooks
Thank you for your feedback! We're pleased to hear your order arrived quickly — we really appreciate you taking the time to let us know.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Exceptional service
Exceptional service. Had to contact me because I had made a mistake with delivery. They could have ignored it but didn’t. Sorted and received my order the next day. Would highly recommend.
12. Oktober 2025
Antwort von JL Brooks
Hi
Thank you so much for your lovely review! 🌟
We really appreciate your kind words, our team is always happy to help and we’re so pleased we could get everything sorted quickly for you.
Thank you for recommending us and for choosing JL Brooks!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
My order
Immediate despatch, delivery very very quick, always updates on order,, highly recommend and very happy!
12. Oktober 2025
Antwort von JL Brooks
Hi
Thank you so much for your fantastic review! 🌟
We’re delighted to hear you were happy with the speedy delivery and regular updates. Your recommendation really means a lot to us, we truly appreciate your support!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Hi Paula,
Thank you so much for your lovely review! 😊
We’re really pleased to hear you were happy with the price and speedy delivery. Your feedback means a lot to us!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great value and great service.
Great value and great service.
Customer support was first class, when we made a mistake with our order, they sort it out for us without a problem.
9. Oktober 2025
Antwort von JL Brooks
Hi Steve,
Thank you so much for your fantastic review! 😊
We’re so pleased to hear you were happy with the value and service, and that our team could quickly sort things out for you. We really appreciate your kind words and support!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Delivered quickly, fresh and crisp
Crisps arrived quickly, very tasty, price was fine, although after postage etc it added another £9.00 to the amount. Crisps were only dated until Dec '25. Which means I am being really naughty and eating far more than I should, a very enjoyable experience may I add !!!
9. Oktober 2025
Antwort von JL Brooks
Thank you so much for your lovely review! We’re really glad to hear your crisps arrived quickly and that you’re enjoying them.
Just to mention, crisp brands usually have slightly shorter best-before dates to make sure they stay as fresh and crunchy as possible. They typically carry around a 3-month date from production, but if you’d ever like us to double-check dates before you order, we’re always happy to do that for you.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Hi Anne,
Thank you so much for your lovely review! 😊
We’re delighted to hear you were happy with our communication and fast dispatch. Your feedback means a lot to us!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great service from start to finish
Great service from start to finish. Kept up to speed all the time.
10. Oktober 2025
Antwort von JL Brooks
Hi David,
Thank you so much for your wonderful review! 😊
We’re thrilled to hear you enjoyed our service from start to finish and appreciated the updates along the way. Your support means a lot to us!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Thank you so much for your kind words! We're thrilled to hear you were happy with the service you received — providing great customer care is always our top priority.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Thank you for your great feedback! We’re delighted to hear your order arrived quickly and that you were pleased with the product dates. We really appreciate you taking the time to share this.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
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