What an excellent service after an initial Courier problem I cannot thank Emma and her Team enough for the attention and customer concern they showed and gave. Great service I will be using JLBrooks a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There are three positive areas of my experience I would like to mention: (a) My Order arrived quickly; (b) Both Inner and Outer Packaging were in excellent condition; and (c) It was left in my Safe Pl... Mehr ansehen
Unternehmen hat geantwortet
Like so many other customers have iterated, the service and efficiency from this company is top notch, my order was shipped out quickly and very sturdily packaged, contents perfect. Found some great b... Mehr ansehen
Unternehmen hat geantwortet
Ordered some fizzy drinks, paid for and received email to say DPD was expecting my order. Following day received an email from sellers to say unfortunately the fizzy drinks were out of stock and a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Vom Unternehmen geschrieben
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Kontaktinformationen
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Vereinigtes Königreich
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4.7
Hervorragend
1433 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast delivery
Fast delivery, got what I ordered exactly, was very cheap.
If its what you want, JL Brooks do it as well as anyone. Highly recommended.
1. Oktober 2025
Antwort von JL Brooks
Hi Andrew,
Thank you for the fantastic feedback!
We're delighted to hear everything arrived quickly, exactly as expected, and at a great price. It means a lot that you’d highly recommend us, we really appreciate your support.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Fast delivery and regular updates on…
Fast delivery and regular updates on progress of the order.
10. November 2025
Antwort von JL Brooks
Hi Geoff,
Thank you so much for your kind words!
We’re delighted to hear you appreciated the fast delivery and updates. Your feedback means a lot to us.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Received quickly from JL Brooks and…
Received quickly from JL Brooks and would definitely order from them again
10. November 2025
Antwort von JL Brooks
Hi Marcia,
Thank you for your wonderful feedback!
We’re thrilled to hear your order arrived quickly and that you’d choose to order from us again. We look forward to serving you in the future!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Fine…
Always great products,I just wish when they are delivered when noone is around that they wouldn't leave them in full view
6. November 2025
Antwort von JL Brooks
Hi Graham,
Thank you so much for your review and for sharing this feedback, it really does help us improve. I’m glad to hear you’re happy with the products, but I’m sorry the delivery was left somewhere too visible. That’s not ideal, and I completely understand why you’d prefer parcels to be placed somewhere more discreet.
We’ll pass this on to the driver to help prevent it happening again, and if you ever have a preferred safe place for future deliveries, just let us know and we’ll make sure it’s added to your notes.
Thanks again for choosing JL Brooks.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Excellent service from start to finish
7. November 2025
Antwort von JL Brooks
Hi Steve,
Thank you so much for the wonderful review!
We're really glad to hear you had an excellent experience from start to finish. It means a lot to us that you took the time to share your feedback, and we're delighted everything went smoothly for you.
Thanks again for choosing JL Brooks, we truly appreciate it.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Antwort von JL Brooks
Hi David,
Thank you for taking the time to leave such a lovely review!
We're really pleased to hear you found our service fast, efficient, and great value. It’s exactly what we aim for, so your feedback is genuinely appreciated.
Thanks again for choosing JL Brooks!
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Antwort von JL Brooks
Hi Bob,
Thank you so much for your feedback!
We're delighted to hear you’ve received excellent service, it means a lot to us. We really appreciate you choosing JL Brooks.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Great service and goods arrive quickly.
5. November 2025
Antwort von JL Brooks
Hi Leisa,
Thank you so much for the lovely 5-star review!
We're delighted to hear you’re happy with our service and that your goods arrived quickly. We'll look forward to your next order soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Positive Action on Customer Service
The sell by date was just 2 weeks out...! They responded the next day to the review and gave a full refund, talk about turning a bad experience around! Well done guys!
5. November 2025
Antwort von JL Brooks
Hi Darrel,
Thank you so much for your order, and I’m truly sorry that the date on the Spicy Stiggles was far from suitable for a full-price item. As mentioned in my previous email, it is not standard practice for full-price stock to be sent with only two weeks’ shelf life.
The warehouse team has been informed, and it appears this was an isolated case. The cost of the Spicy Stiggles has been credited back to your account, so you can enjoy the stock for free.
Thank you again for choosing JL Brooks, and I hope you’re happy with this resolution. Please don’t hesitate to reach out if there’s anything further we can assist with.
Take care, and thanks again,
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Excellent customer service sorted my…
Excellent customer service sorted my mistake without any issues
3. November 2025
Antwort von JL Brooks
Hi Michael,
Thank you so much for your lovely review! 😊
We’re really glad we could sort everything out smoothly for you, mistakes happen to the best of us!
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Value for money
Could not get r whites rasberry only from jl brooks
Ordering was easy and straightforward payment was also easy and straightforward
Delivered in 2 day and charge was not expensive
Will definitely be Ordering more thing from jl brooks
5. November 2025
Antwort von JL Brooks
Hi Christine,
Thank you so much for your kind words! 😊
We’re glad the ordering process was smooth and that your delivery arrived quickly. We look forward to helping you with more of your favourites next time!
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
The cans of pop were dented and…
The cans of pop were dented and damaged. Needs better packaging
30. September 2025
Antwort von JL Brooks
Hi Liz,
Thank you so much for taking the time to leave a review, your feedback really helps us improve future orders. I can see that you received a refund as compensation for the dented cans, and I completely understand how disappointing it is when a consignment isn’t treated with the same care as it was sent out.
We really appreciate your patience and hope that you’ll be happy to order from us again in the future.
Kind regards,
Selina
Customer Service Team Member
Antwort von JL Brooks
Thank you so much for the lovely review! 🌟
Hi,
We’re really pleased to hear you found everything easy to order and received your delivery nice and quickly — that’s exactly what we aim for!
Thanks again for choosing JL Brooks, and we hope to see you back soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Hi Carole,
Thank you so much for your kind words! 🌟
We’re delighted to hear you’re happy with both our products and delivery service, it’s always great to know we’re getting it right.
Thanks again for choosing JL Brooks, and we look forward to serving you again soon!
Kind Regards,
Selina,
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Hi Ashley,
Thank you so much for your fantastic review! 🌟 We really appreciate you taking the time to share your experience, it means a lot to the whole team.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Hi Andrew,
Thank you so much for your review! 🌟
We’re really glad you’re happy with the product. Just to give a little context, your order was placed on the 3rd and arrived with you on the 5th, we hope it got to you in plenty of time!
We’re always looking for ways to make delivery even quicker and smoother, so your feedback is really appreciated.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
The very best cream soda
Ben Shaw’s Cream Soda is the real authentic cream soda I remember as a child, on holiday in Alderney having ice cream sodas every day in a seaside cafe.
I have loved it ever since, and now introducing it to my grandsons
Easy to order, and a quick and safe delivery, thank you for great service.
31. Oktober 2025
Antwort von JL Brooks
Hi Joanna,
Thank you so much for sharing this lovely memory! 🌟 It’s brilliant to hear that Ben Shaw’s Cream Soda can bring back those happy childhood seaside moments, and now creating new memories with your grandsons too.
We’re thrilled that ordering was easy and the delivery seamless.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
They are very good with their delivery…
They are very good with their delivery times, they let you know when your package will be delivered.
Also I had a money off voucher that would'nt work online emailed them and they refunded the money, all in all a great company with good prices.
1. November 2025
Antwort von JL Brooks
Hi Maureen,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that our delivery updates and quick voucher refund helped make your experience smooth.
We really appreciate you taking the time to leave this review, and we’ll keep striving to keep our prices and service just as good!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwort von JL Brooks
Hi Gary,
Thank you for your review! 🌟
We’re delighted to hear you’re happy with both our service and products, we really appreciate your support!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Quick to order and quickly shipped
Quick to order and quickly shipped. Amazing service
30. Oktober 2025
Antwort von JL Brooks
Hi Jemma,
Thank you so much for your fantastic feedback! 🌟
We’re thrilled to hear you found the ordering and delivery speedy, we really appreciate your support and kind words.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
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