So glad I discovered Jeulia, beautiful jewellery at reasonable prices, all items purchased are very good quality. Service and delivery are good. This is my 5th purchase and it won't be my last. Xx
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really nice jewellery and also customer service also good and helpful even though sometimes it takes then a while to get back to you. Delivery is a little slower than expected but it got here in the e... Mehr ansehen
Unternehmen hat geantwortet
This is an exact copy of another review, simply as I completely agree: Really easy to use website with good filtering tools to get exactly what you need. The only thing I would say is the extra cha... Mehr ansehen
Unternehmen hat geantwortet
Further to my previous 1 star review. My partner received an email offering a ridiculously small amount of store credit if we edited the review which I am not doing. Now we are not receiving any resp... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Jeulia is an designer jewelry uk online store. You can shop the classic and unique designs of engagement rings,Wedding Rings.
Kontaktinformationen
Regent Street 207, W1B, London, Vereinigte Staaten
- jeulia.co.uk
3.7
Akzeptabel
577 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
RELATING TO ORDER JEUK3609324
RELATING TO ORDER JEUK3609324. Have had no communication since 16th October ignore all the comments Jeulia leaves saying they will email me, they have not!
I am writing this review as a genuine customer unlike all the other ‘fake 5 star reviews’ that Jeulia seem to pay for. First of all Jeilia UK is not based in the Uk and is infact based in China. My partner bought my engagement ring from here for the stones to fall out after only 3 weeks since our engagement. There is no way of contacting someone to resolve this issue and they expect us to buy shipping to return said faulty item to Canada. I am requesting a full refund for this ring as it is not as described on website as it’s the cheapest of cheap but stating it’s ‘good quality’. Also live chat is only available during hours of 1-3AM in Uk if any one even replies. This service is absolutely disgusting and take this as my notice as a formal complaint. I have attached my order number if anyone wants to assist but I will be escalating this to the ombudsman and via my bank. JEUK3609324
1. November 2026
Bewertung ohne vorherige Einladung
So many rings to choose looks like good…
So many rings to choose looks like good quality can't wait for my order
31. Oktober 2026
Bewertung ohne vorherige Einladung
I bought Jeulia Olivetta Heart Hoop…
I bought Jeulia Olivetta Heart Hoop Earrings Sterling Silver for over £100 as a birthday day present. I now see I can get them elsewhere for £21 - Im shocked. I also bought a necklace is that cheap rubbish as well!
13. September 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Hi, we're really sorry this has left you feeling let down — that's never our intention. We've verified that the £21 listing you found is using our original design without authorization. Our pieces are made with genuine sterling silver and our own lab-created stones, while ultra-low-priced lookalikes often use base metal alloys that can look similar in photos but don't compare in quality or wear. We've already located your order and will reach out to you directly via email to look into your concerns about the necklace too.
So glad I discovered Jeulia
So glad I discovered Jeulia, beautiful jewellery at reasonable prices, all items purchased are very good quality. Service and delivery are good. This is my 5th purchase and it won't be my last. Xx
29. Oktober 2026
Bewertung ohne vorherige Einladung
Great selection of rings
Great selection of rings, good prices and good offers available.
29. Oktober 2026
Bewertung ohne vorherige Einladung
Awful company
Awful company rings have inaccurate sizing they advertise as being in UK they are not they then expect you to return goods to USA customer service is awful to try and deal with they asked me to accept a £15 part refund of £130.00 and gift the the rings to a family member, wouldn't recommend!
22. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Hi, we’re really sorry to hear about your experience. We understand how frustrating it is when a ring doesn’t fit and the return process feels difficult.
We’d like to look into this properly for you. Our team hasn’t been able to locate your order yet, so could you please send us your order number and the email address used for the purchase via private message? Once we have those details, we’ll review your case and see what we can do to help.
Just hope it arrives now
Just hope it arrives now. All very easy and nice experience
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you! So glad you had an easy and pleasant experience. Your order is on its way — we hope it arrives soon and you love it! If you have any questions about the delivery, feel free to reach out.
I found the process of ordering quite easy
I found the process of ordering quite a simple just upload your photos and you can even edit them yourself which I find really really good .
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you so much for this lovely review! We're thrilled to hear you found the ordering process simple — and especially glad the photo upload and editing features worked well for you. It's one of our favorite things to offer, so hearing that it made your experience better really means a lot. Hope you love your finished piece!
Great selection
25. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you! We're so glad you enjoyed browsing our collection. There's always something new to discover — hope you find the perfect piece!
good website with good quality products…
good website with good quality products would buy again
24. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you so much! We're thrilled to hear you enjoyed both our website and the quality of your pieces. "Would buy again" is the best compliment we could ask for — we'll be here whenever you're ready!
Very easy to navigate from choosing my…
Very easy to navigate from choosing my item to payment I always get stressed doing this kind of thing but was worrying free
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you so much! We're really happy we could make the process stress-free for you. That means a lot to us. Enjoy your piece!
Ordering process easy to navigate
Have ordered a few items from Jeulia iver the years and their products have always arrived on time and exactly how they look on site. Easy to navigate and order
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you for being with us over the years! We're so happy to hear that your pieces always arrived on time and looked just as expected. Your continued trust means everything to us!
Further to my previous 1 star review
Further to my previous 1 star review. My partner received an email offering a ridiculously small amount of store credit if we edited the review which I am not doing. Now we are not receiving any responses to our emails and getting no where. Please please read these reviews before giving these scammers your money.
UPDATE Jeulia has commented that they have emailed to sort this out. They have not emailed.
23. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
We are truly sorry for your experience, and we sincerely apologize. The store credit offer you received was not handled properly, and the lack of response to your emails is completely unacceptable. We take full responsibility. We have located your order and would like to make this right immediately. Please check your email — we will be reaching out to you directly to resolve this.
Where do I start
Where do I start, I ordered an adjustable ring and received it in a timely fashion, but.. the ring is much much thinner and lightweight than advertised! It’s about the diameter of a piece of twine when it looked 5 times thicker in all of the pictures. An hour after receiving I prepared to return it. Silly me. First they wanted pics then they ghosted me until I put a hold on my payment plan. Then their resolution was to give me 50% store credit! Poor customer service!!!
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Hi, I'm truly sorry for this experience — I can completely understand your frustration. The ring not matching what you expected and the slow response from our team is not acceptable, and I sincerely apologize. We'd really like to make this right for you. Could you please DM us your order number? I'll personally look into this and find a better solution.
Really nice jewellery and also customer…
Really nice jewellery and also customer service also good and helpful even though sometimes it takes then a while to get back to you. Delivery is a little slower than expected but it got here in the end and was well packaged and also tracked. I’ve purchased from these a few times and will still continue to in the future.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you so much for your honesty and for being a loyal customer! We're thrilled you love the jewelry and the packaging. We truly appreciate your patience with our response times and delivery — we're always working to improve. Looking forward to serving you again!
Very Wide rage and selectio however the…
Very Wide rage and selectio however the payment page was poor
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you for your feedback! We're glad you love our selection, and we truly appreciate you letting us know about the payment page. We'll pass this along to our team to improve the experience. Hope you enjoy your purchase!
Ive send 4 emails to exchange ring set
Ive send 4 emails to exchange ring set, no reply.
17. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Hi there, I'm really sorry for the frustration of feeling like your emails went unanswered. We did reply asking about the ring size needed for your exchange, but the message may not have reached you. Please check your inbox or spam folder — we're ready to move forward as soon as we hear back from you. Thank you for your patience. 💛
Easy to find what I do was looking for
Easy to find what I do was looking for. Got an Andy style bracelet to match the two necklaces I have already bought from this store. The web site is easy to negotiate
20. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you! We love that you're building a matching set — the Andy style bracelet sounds like a perfect match for your necklaces. We're glad the site made it easy to find what you needed. Enjoy your new piece!
I have purchased from jeulia before
I have purchased from jeulia before, they are a lovely online store with very beautiful rings on sight, which looks very expensive & the box that the ring comes in looks expensive
100/100 persent
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you so much for the 100/100! We're thrilled you love the ring and the packaging — we want every piece to feel special from the moment it arrives. Thanks for being a returning customer!
Great choices
Great choices, and plenty of customisation options
18. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Jeulia UK
Thank you! We're so glad you enjoyed the variety and the customization options. Hope you love your piece!
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