Irish Life Bewertungen 161

Knowledge of advisor. Made me feel important

Brilliant company to have health insurance with

Excellent service by Brian Webster, would highly recommend him in Irish life, so helpful!

Bernard in Irish life was so helpful, friendly, professional, clear and understanding when doing our financial review with us. He offered to do it at a time that suited our busy schedule best. We really appreciated his help and knowledge with everything. Thank you Bernard. F

Nearly two months trying to get all the docs they sent regarding a price increase after jumping it up 200e without me noticing because I am a dope apparently but they takes ages to respond asked me to verify who I was over email........THEN ONCE VERIFYING MYSELF EMAILING BACK TO SAY I NEEDED TO EMAIL SOMEONE ELSE.

They knew what I wanted before asking me to verify myself, they wasted 2 weeks on that and then the stupid pricks gave me an email address that did not work, another week wasted.

THEY COULD NOT FORWARD ON MY EMAIL THEMSELVES THEY COULD NOT GIVE ME AN ACTUALLY WORKING EMAIL ADDRESS AND NOW TWO WEEKS CHASING THEM UP WITH NO REPLY BUT I DISCOVERED THE ABSOLUTE MORONS GAVE ME A .COM EMAIL BUT THE EMAIL ADDRESS IS A .IE

Another thing I will say is Affidea are an absolute disgrace of a company too and Irish Life have no internal contacts with them

I got a kidney stone last year and I had the option of getting a scan in the Bons for 200e but I opted to get it done in Affidea, now no one told me they were short radiologists in Cork so I ended up waiting a month and a half before my scan was READ.....I got the scan within the week but it took them over a month to read it.

I had a CM and a half stone it turned out, I needed surgery I did not need to suffer in agony for an entire month but I did and chasing up Affidea is useless they have no internal escalations they are the worst support I have ever encountered. Affidea are an absolute joke but you have to deal with them.

THE ABSOLUTE CRAZY THING THOUGH, IRISH LIFE HAVE NO INTERNAL POINT OF CONTACT WITH THEM.

I was desperately trying to figure out when my scan was going to be read, Affidea could only tell me they were short radiologists they could not say would it be a week, two weeks a month.

That 200e could have saved me from so much agony.

They are disgustingly inept both Irish Life and Affidea

Knowledge of Advisor

Every detail was explained fully and all questions posed were answered fully.

Grateful for good financial advice tailored to my needs and preferences

They don't cover enough for the fees they are charging. Only reason we are with them is my husband's company is paying for it but we pay benefit in kind tax and I do wonder what we get for it. I feel every year I ring there is less covered. And the digital doctor is a joke you cannot ever get an appointment always booked up

Friendly and helpful reception, excellent medical consultation and competent technological support

Each question follows into the next

Paul Ketterer one of the most professional knowledgable people I have dealt with in my 30 years of senior business meetings

The meeting with Irish life financial advisor was very fruitfull.
It has gave more insight on how to increase my pension contribution and the benefit of saving much towards retirement

It was very easy & It no problem what so ever

The lady from Irish Life was absolutely amazing, I can't get over how brilliant she was. She gave me great suggestions to make the best out of my retirement funds, when I didn't understand why I should do something she had no problem explaining the reason in a very succinct and plain way. She took time to answer all my questions.

Attending Hospital can be very stressful at the best of times. On the phone, The Irish Life representative was very professional and reassuring when I enquired as to what cover I had. Many thanks for that.

Explanations from advisor made it easy to understand

Very friendly and informative.

The company whilst 1st knowing a procedure is covered makes recurring procedures not an issue.
What I do have issues with is when you ring a local Ireland number 01 for instance your greeted with a foreign person asking you to repeat and spell your name for instance and date of birth