I bought the bundle, elite, face, and neck/chest but have not used them long enough to assess how well they work. One opportunity I’ve observed is that the organization doesn’t know what I’ve alrea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ease in navigating the website and placing the order. Promptness in receiving the product, received earlier than stated. Reached out as I need larger cushions as the helmet is slightly too big, waitin... Mehr ansehen
Unternehmen hat geantwortet
I purchased 3 different products from irestore site. Other than products being really on the very expensive side in general my experiences were good. Ordering is easy, shipping is smooth, products are... Mehr ansehen
Unternehmen hat geantwortet
I ordered the iRestore Elite to be delivered in Canada, as I live in Spain, while I was visiting the country. I did everything I was supposed to do: I placed the order within the delivery timef... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Haarersatz-Service
- Laden für Gesundheits- und Kosmetikprodukte
- Medizintechnikhersteller
Vom Unternehmen geschrieben
iRESTORE is the trusted leader in innovative red light therapy solutions, with over 500,000 satisfied customers. Our FDA-cleared systems combine the most powerful lasers and LEDs on the market, clinically proven to promote hair regrowth and support younger-looking skin. Harnessing the power of advanced low-level laser therapy (LLLT), our devices stimulate cells, increase cell metabolism, and improve circulation, helping you achieve fuller hair and firmer, healthier skin. From combating hair loss to reducing signs of aging, our cutting-edge technology offers a complete wellness routine. Committed to quality and customer satisfaction, we also offer a range of premium hair and skin care products to complement your journey toward a healthier, more confident you.
The Most Trusted Laser Device Brand
Vom Unternehmen geschrieben
- FDA-Cleared Technology and Dermatologist-Recommended
- Join our 500,000+ confident customers who’ve seen incredible results with iRESTORE.
Industry Leading Money-Back Guarantee
Purchase with confidence
We stand by the effectiveness of our products, offering an industry-leading guarantee:
Our advanced laser devices for hair growth come with a 12-month money-back guarantee. This extended guarantee ensures you have time to achieve real, visible results.
For our skin care devices, we offer an unmatched 100-day money-back guarantee—so you can confidently experience visibly firmer, younger-looking skin.
If you're not completely satisfied, you can return the device within the guarantee period for a refund.
Kontaktinformationen
16811 Knott Ave, 90638, La Mirada, Vereinigte Staaten
- 1-888-487-1790
- info@irestorelaser.com
- irestorelaser.com
Meet the iRESTORE Elite
3.6
Akzeptabel
1131 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The unboxing experience was impeccable
The unboxing experience was impeccable. They anticipated everything. The mask was fully charged and ready to try as soon as I received it. The instructions were easy to follow and my experience using the mask so far has been great. Highly recommend!
23. März 2026
Antwort von iRESTORE
Hi Jennifer,
Thanks for the positive feedback and we wish you all the best!
ALL 6 products I love!!!
IRestore is a great company with fantastic high quality LED products. I bought the Helmet, then the Eye Mask, then Face Mask and now I’m waiting for the Neck & Chest to be delivered. I also bought their eyebrow and eyelash serums; they work great & are safe without prostaglandins! Every single product is TOP QUALITY, highly engineered. I have the Omnilux and Dennis Gross LED masks/devices and iRestore is far, far superior. Excellent customer service as well.
14. März 2026
Antwort von iRESTORE
Hi Ann,
Thank you so much for your kind words! We’re truly delighted to hear that you’re extremely satisfied with our skin devices and that you had a great experience with our customer support team. Your satisfaction is our top priority, and it means a lot to us to know we’ve met your expectations. Wishing you all the best!
I needed extra pads as tge cap was…
I needed extra pads as tge cap was large on my head and they responded immediately and sent them out. GREAT customer service!!!
20. März 2026
Antwort von iRESTORE
Hi Lee,
Thanks for the positive feedback and wishing you all the best!
Easy transaction.
15. Januar 2026
Antwort von iRESTORE
Thanks for the feedback and wishing you all the best!
Migraine experiment
The quality of the product is very good.
The shipping was fast and great customer service
18. März 2026
Antwort von iRESTORE
Hi Savana,
Thanks for the positive feedback and wishing you all the best!
Being quick to answer questions …
Being quick to answer questions with thoughtful suggestions. I feel confident the team works with the client.
13. März 2026
Antwort von iRESTORE
Hi Carol,
Thanks for the feedback and wishing you all the best!
Terrible Delivery and customer service
I ordered this item on 31/01/26 the company's preferred delivery provider failed to deliver it and returned it to the vendor. Although the customer care lady was polite and tried to appear helpful she did not provide any progress for over 30 days. As of 01/04/26 I have not been refunded any of the money and the company says it could take up to 72 days for the refund to be processed. This is tantamount to theft, I have reported the issue to Mastercard.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Jeff,
We sincerely apologize for the inconvenience this has caused. At this time, we are still awaiting an update from the courier regarding the international return shipping fees, which is a required step before we can proceed with finalizing your refund. Please know that your case has not been overlooked and this is currently being prioritized, and we are actively following up to expedite the process.
As soon as we receive the necessary confirmation from the courier, we will move forward with resolving your refund without further delay. We truly appreciate your patience and understanding while we work to bring this matter to a close.
prices re far too high and you want a…
prices are far too high and you want a high restock fee for a plastic helmet with red lights. After buying thousands of items on ebay 99% of the time I never complained or sent items back unless they were severely under represented, that means the seller totally tried to "Get over " by dumping damaged or inferior products.I f this product works of course I will keep it and give it praises, but the restocking fee is absolutely ridiculous.
16. März 2026
Antwort von iRESTORE
Hi Philly,
Our products are made from premium materials and are designed with advanced light therapy technology that has been carefully tested for both safety and efficacy. Each device undergoes strict quality control to ensure it meets regulatory and performance standards, which contributes to the overall cost.
Missing parts in delivery
I ordered a portable charger to go with my professional helmet. It was never delivered. I was told on the phone with customer service to send photos of what I received to an email address. Several days later and I have no response
17. März 2026
Antwort von iRESTORE
Hi Lauren,
We sincerely apologize for the inconvenience. Upon checking, your replacement is now being handled by one of our customer service representatives and is being prioritized for shipment. You should receive a shipping update within 24 to 48 hours.
In the meantime, please let us know if there’s anything else we can assist you with. Thank you for your patience.
I Restore… I live in Australia and my…
I Restore… I live in Australia and my device arrived one week after ordering!!! I couldn’t believe it. Your follow up emails have come at the perfect time and have been encouraging. I cannot wait to photograph and share my hair growth journey. 😊
16. März 2026
Antwort von iRESTORE
Hi Natasha,
Thanks for the kind words. Looking forward to hearing positive results in the coming weeks!
Ordering and delivery very efficient
Ordering and delivery very efficient. Follow up for use of device impressive
16. März 2026
Antwort von iRESTORE
Hi Christine,
Thanks for the feedback, and wishing you all the best!
Antwort von iRESTORE
Hi Daniel,
We sincerely apologize for the multiple emails you’ve received from us. We understand how frustrating that can be, and we’re actively working on improving our system to provide a smoother experience.
Please also note that the device has been effective for many users. However, results can vary, and patience and consistency are key when it comes to hair growth treatments.
We truly appreciate your understanding and wish you all the best on your hair growth journey.
Product was shipped quickly
Product was shipped quickly and received in good condition. Needed larger pads to make the helmet stronger and got quick service when emailed requesting, and they have been shipped. Great buying experience.
25. Februar 2026
Antwort von iRESTORE
Hi Jo Ann,
Thanks for the positive feedback and we wish you all the best!
Scam alert
It was extremely expensive, more than $2400, and after one year of following the instructions to a T, it hasn't done a damn thing. A scam.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Paul,
I’m really sorry to hear about your experience. it’s completely understandable to feel frustrated, especially after investing that much and staying consistent for a full year.
While many users do see positive outcomes, results can vary significantly from person to person. Factors like the stage of hair loss, underlying medical conditions, genetics, consistency of use, and how the body responds to low-level laser therapy all play a role in effectiveness. Because of these variables, some individuals may experience noticeable improvement, while others may see minimal or no change despite proper use.
My product was returned
My product was returned. Never delivered. I've contact the chat and they said the will call me back but nothing...where is my product or I want my money back.
10. März 2026
Antwort von iRESTORE
HI Rodolfo,
We sincerely apologize for the inconvenience. Please rest assured that your order has been prioritized for reshipping, and you will receive an update as soon as possible.
Thank you for your patience and understanding.
I did not buy irestor
I did not buy irestor, since I was requested my id and credit card info to be emailed in order for my purchase to be completed. I thought it was somewhat suspicious.
11. März 2026
Antwort von iRESTORE
Hi Helen,
We sincerely apologize for the inconvenience. The request for additional documents is part of our security process designed to protect both our customers and our company from potential fraudulent transactions.
This step is only triggered in certain cases where our system flags an order for an extra layer of verification, helping ensure that the purchase is authorized by the cardholder.
Brought a helmet but it didn't work at…
Brought a helmet but it didn't work at all for my hair loss. Now iRestore keeps sending me multiple spam text messages from different numbers that I can not block. You also can't unsubscribe. Their customer service will tell you anything to get rid of you after they have your money. Would not recommend as the service and products are hit and miss.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
Hi Steve,
We’re really sorry to hear about your experience, and we understand how frustrating this must feel.
Hair growth treatments, especially light therapy devices, can produce different results from person to person. Factors like the stage of hair loss, consistency of use, and individual response all play a role, which is why outcomes can vary.
That said, your concerns about receiving multiple messages and difficulty unsubscribing are absolutely valid and not the experience we want for our customers. We want to help get that resolved right away. If you can share the numbers or confirm your contact details, we’ll make sure you’re properly removed from all communication lists.
We also want to make this right regarding your overall experience. If you're open to it, we’d be happy to review your case further and explore available options.
Looking forward to seeing results
Love the lightness of the mask and the fit
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von iRESTORE
HI Heidi,
Thanks for the feedback and wishing you all the best!
Antwort von iRESTORE
Hi Fara,
Thanks for the feedback and wishing you all the best!
Easy to Use, Comfortable, and Convenient
It’s a little early to speak to results, but so far I’m impressed with the design. The helmet is comfortable to wear, and the wireless power pack makes it easy to move around during treatment instead of sitting still. Looking forward to seeing how the results develop over time.
2. Februar 2026
Antwort von iRESTORE
Hi Lakeeta,
Thanks for the kind words and positive feedback on the overall design of our device. Wishing you all the best on your hair growth journey!
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