Bella helped me beyond what should be expected. We were traveling with a double bass to Europe and needed to keep it out of cargo. Bella contacted multiple airlines, learning about the arcane regula... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Receiving the follow up from agent named Betty. The flight I made a purchase became unavailable on their end and was offered the alternative flight options that charged more price than the original op... Mehr ansehen
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Timely, efficient service from Korbin who contacted me to confirm my flights and to help me with seat selection. At the first contact I was out shopping so we arranged another call for a half hou... Mehr ansehen
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Had a great experience booking tickets through hop2.com. Special call out to Kari from hop2 who patiently helped us find good deals on the tickets and also to synchronizes tickets so that our g... Mehr ansehen
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Unternehmensdetails
Über Hop2.com
Vom Unternehmen geschrieben
Meet Hop2- the newest player in finding the cheapest international airline tickets.
Booking online is now easier than ever. With Hop2 you'll also find the greatest values - all online and in a quick, time-saving manner.
Our team of travel professionals are always at your service and ready to help. You can reach us from anywhere in the world at any time.
Kontaktinformationen
31 47th Ave #3100, 11101, Long Island City, New York, Vereinigte Staaten
- +1 888-898-8073
- customercare@hop2.com
- hop2.com
4.0
Gut
6105 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Best service jacob very nice man help…1000 star for him
Best service jacob very nice man help me a lot
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Abdul,
Thank you for the amazing feedback!
We're so happy to hear that Jacob provided you with such outstanding service — 1000 stars is high praise, and we’ll make sure he hears it!
If there's anything else you need, feel free to reach out anytime.
Yours truly,
Hop2 Team
Very good costumer service aisha was very helpful
Aisha help me to find good deal with airticket
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Dawood,
Thank you so much for your kind words!
We're glad to hear that Aisha was able to assist you and help you find a great deal on your air ticket. We'll be sure to pass along your appreciation to her.
If you need any further assistance, we’re always here to help. Safe travels!
Yours truly,
Hop2 Team
Kari is number ONE!👍🏻
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Deyancho,
Thank you so much for your feedback.
We’re lucky to have her on our team and glad she made your experience a great one. Looking forward to helping you again!
All the best,
Hop2 Team
I booked my flight with Hop2.com was…amazing and super easy
I booked my flight with Hop2.com was super easy and simple and the person is nam Gany was helpful and fast respond with amazing support.
Thank you
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Morgan,
Thank you for your great feedback! We're happy to hear that booking with Hop2 was quick and easy, and that Gany provided fast and helpful support. We’ll be sure to share your kind words with them.
We appreciate you choosing Hop2 and look forward to assisting you again!
Best regards,
Hop2 Team
I had an outstanding experience with Banjo
I had an outstanding experience with Banjo while booking my trip through Hop2. From the start, Banjo was professional, courteous, and incredibly helpful. He took the time to answer all my questions, offered a variety of flight options that matched my preferences, and made the entire booking process easy and stress-free. He stayed in communication throughout and handled everything with patience and expertise.
Banjo’s support made a huge difference, and I’m grateful for his excellent service. Highly recommend working with him!
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Diego,
Thank you so much for your amazing feedback!
We’re thrilled to hear about your outstanding experience with Banjo. His professionalism, patience, and dedication to great service reflect what we strive for at Hop2. We’ll surely pass along your kind words to him—it’ll mean a lot.
We're grateful you chose to book with us and look forward to assisting you again in the future!
All the best,
Hop2 Team
Kari has been super helpful!
Kari has been super helpful.
5 Star review. she called to find us cheaper tickets and made sure everything was correct with us. Very great customer service
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Edirin,
Thank you so much for the kind words and 5-star review!
We're thrilled to hear Kari was able to assist you so well and help find the best deal. Providing excellent customer service is what we strive for, and we’re glad Kari made your experience a great one.
We truly appreciate your support!
All the best,
Hop2 Team
Happy Aussie
Quick and easy to use. Very helpful the guy rang me and confirmed all my flights straight away great feed back.
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Simon,
Thank you for the great feedback!
We're glad to hear your booking experience was quick and easy, and that our agent was able to confirm everything for you right away.
We truly appreciate your kind words and look forward to assisting you again soon!
Best regards,
Hop2 Team
Absolutely amazing experience!
Wow, Hop2 really exceeded my expectations! I found an incredible deal on an international flight that I couldn’t get anywhere else. Booking was super fast, and I got my e-ticket within minutes. It made my whole travel planning stress-free! I’ve already told my friends about it—this is going to be my go-to travel site from now on. Thank you, Hop2!
18. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Henry,
Thank you for such amazing feedback! We’re thrilled to hear that we exceeded your expectations and helped make your travel planning stress-free. Finding a great deal and getting your ticket quickly is exactly what we aim for, and it’s wonderful to know you’ve already shared your experience with friends.
We’re honored to be your go-to travel site and look forward to helping with your next adventure!
Best regards,
Hop2 Team
Reliable service and user-friendly experience
Hop2 provided a seamless flight booking experience with clear information, competitive pricing, and prompt email confirmations. I appreciated the professional layout of the website and the ease with which I could compare flight options. Customer service was responsive and helpful when I had a minor query. Overall, very satisfied and would recommend their services for both business and leisure travel.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Henry,
Thank you for the thoughtful feedback! We're so pleased to hear you had a smooth and satisfying experience with Hop2—from the ease of booking and comparing flights to our responsive customer service. It’s great to know that our platform met your needs for both business and leisure travel.
We truly appreciate your recommendation and look forward to assisting you again soon!
Best regards,
Hop2 Team
Smooth booking, great prices!
I booked my flight through Hop2 for the first time and it honestly went super smooth. The website was easy to navigate, and I found some pretty good deals. Got my confirmation quickly and everything worked just fine at the airport. No complaints – I’ll definitely be using them again for my next trip!
7. März 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Hunter,
Thank you for sharing your experience! We’re thrilled to hear your first booking with Hop2 went smoothly and that you found great deals on our site. It’s always our goal to make travel planning easy and hassle-free, so we’re glad everything went well from start to finish.
We look forward to helping you with your next trip!
Best regards,
Hop2 Team
Poor customer service
Poor customer service. My flight has been canceled (by the Airline) I am trying to reach the customer service or the rebooking service. I tried to reach them in the following both numbers:
1-877-9600-103 (USA phone number)
1-888-898-8073 (USA phone number)
I was waiting on the line for 1 hour.
and all the time there phone call system in purpose drop the call after waiting on the line for 1 hour.
shame on them if this is the level of customer service that they are providing.
of course I sent twice email to
customercare (at) hop2.com
but got ZERO response by email.
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Ilan,
We sincerely apologize for the inconvenience and frustration you experienced. On weekends, we operate with limited manpower, and emails are addressed in the order received, which may have caused the delay in response.
We can confirm that your refund request has been requested on our end and is currently pending with the airline. Once the funds are received, we’ll ensure prompt handling.
Thank you for your patience and feedback. We’re committed to improving our service.
Best regards,
Hop2 Team
Jacob was very helpful while booking…
Jacob was very helpful while booking the tickets.
4. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Pratap,
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience and that Jacob was helpful while booking your tickets. Feedback like this encourages our team to continue providing excellent service.
We truly appreciate your support and look forward to helping you again!
All the best,
Hop2 Team
Wonderful experience
Wonderful experience, very fast and efficient- better than when I called delta! Really appreciate Obi
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Susan,
Thank you for your kind words! We're so glad to hear you had a wonderful experience and that Obi was able to assist you quickly and efficiently. We'll be sure to share your appreciation with him.
Thanks again for taking the time to share your feedback!
Best regards,
Hop2 Team
Experience was great
Experience was great! Mitchell assisted me perfectly!
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Razak,
Thank you so much for your kind words! We're thrilled to hear that your experience was great and that Mitchell was able to assist you perfectly.
We'll be sure to pass along your appreciation—feedback like this truly motivates our team and we will be glad to help you with your future travel plans.
Best regards,
Hop2 Team
Kari,
Kari,
Just wanted to say a big thank you for helping with the ticket booking! I really appreciate you taking the time to sort that out—it made things so much easier for me.
You’re the best—thanks again!
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Mahesh,
Thank you so much for your kind words! Kari will be absolutely thrilled to know that her help made things easier for you. We’re lucky to have her on the team, and we truly appreciate you taking the time to share your experience.
Looking forward to assisting you again in the future—safe travels!
Best regards,
Hop2 Team
Had a great experience booking tickets…
Had a great experience booking tickets through hop2.com.
Special call out to Kari from hop2 who patiently helped us find good deals on the tickets and also to synchronizes tickets so that our groups travels by the same flight on different itineraries.
Also helped us with getting seats next to each other and with adding custom requests like wheelchair assistance for some of the group.
Overall helped us with complex requirements we had and successfully got us booked
Thank you Kari
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Vishnu,
Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Kari was able to assist you so patiently and thoroughly—especially with coordinating your group’s travel, securing seats together, and handling special requests like wheelchair assistance.
It’s always our goal to make even the most complex travel arrangements feel smooth and stress-free, and we’re so glad Kari delivered on that for you. We’ll be sure to pass along your kind words—she’ll be delighted to hear them!
Thank you again for choosing Hop2, and we look forward to helping you with your future travel plans.
Best regards,
Hop2 Team
Ms Amal was persistent in resolving a…
Ms Amal was persistent in resolving a booking error.
29. April 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Hunter,
Thank you for your feedback! We’re so glad to hear that Ms. Amal’s persistence helped resolve the booking error. Her dedication to supporting our customers truly makes a difference, and we’ll be sure to share your kind words with her.
We appreciate your trust and look forward to assisting you again!
Best regards,
Hop2 Team
I had such a good experience booking my…
I had such a good experience booking my tickets with Clark..He is so helpful and knowledgeable..
Again Clark is the best and i highly recommend using him while looking for new reservations.
Thank you Clark
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi J.M.,
Thank you so much for your wonderful feedback! We're thrilled to hear that Clark provided such helpful and knowledgeable service. We'll be sure to pass along your kind words—he'll be so happy to hear them!
We appreciate your recommendation and look forward to helping you again soon!
Best regards,
Hop2 Team
Mitchell was great helping me get…
Mitchell was great helping me get everything booked
19. April 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Cameron,
Thank you for your kind words! We're so glad to hear Mitchell was able to help you get everything booked smoothly. We'll be sure to pass along the appreciation — and we look forward to assisting you again in the future!
All the best,
Hop2 Team
Horrible customer service support
Horrible customer service support. Scam This travel agency is very deceitful. I would not recommend Hop2.com
7. April 2025
Bewertung ohne vorherige Einladung
Antwort von Hop2.com
Hi Neaizy,
Thank you for sharing your feedback, and we're truly sorry for the frustration this situation has caused. Please know that cancellation policies vary by airline, and in this case, the refund amount was based on Qatar Airways’ specific terms for voluntary cancellations. Some taxes and fees are nonrefundable, and a penalty may also apply.
We understand how disappointing this can be and assure you that we did our best to explore all possible options for a full refund. Unfortunately, we are bound by the airline’s fare rules.
We sincerely apologize for the inconvenience and appreciate your understanding.
Yours truly,
Hop2 Team
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