When parcel was claimed to be delivered but wasn’t I sent 3 emails as there is no contact number and have heard NOTHING back at all! I am disappointed and will not use or recommend the company to anyb... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently ordered my whitening kit by you guys not happy why so ever my kit hasn’t even arrived been past 24 hours and made my order a priority! I’m not happy had no email off Heysmile either
The Heysmile teeth whitening strips are like magic i see huge difference in shades after every use. I just pop them on 30 mins before i go out and let the strips do its magic. I would highly recommend... Mehr ansehen
I am delighted to say so far I am so happy! I received my order quickly & started using twice a day straight away & I can see stains that I thought were just my natural tooth colour changing after les... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HeySmile™ Official | The Future Of Teeth Whitening
Kontaktinformationen
Vereinigtes Königreich
- support@heysmileteeth.com
- heysmileteeth.com
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Heard and read so many good things…
Heard and read so many good things about heysmile so I’m very excited to try it! Website was easy to use also
Honestly out of the different brands…
Honestly out of the different brands I’ve tried this is the best one. 3 days later and ive noticed a change, by far the best quality and price around
Could be better..
The product is neatly packaged. Delivery took some time but so happy it’s arrived. It’s day 2 and I can see a slight difference but nothing drastic however I have hope! There are no instructions within the box and had to look it up online. It suggests 0.75ml top and bottom however the syringes doesn’t show you how much to dispense and it only indicates 1,2 & 3 ml which would be beneficial if it was more specific.
Just to let you know my teeth whitening…
Just to let you know my teeth whitening kit is amazing 🤩 my teeth have never looked so white!! I have recommended it to all my family and friends. I will definitely be purchasing again thank you!!
The theeth whitening strips has worked…
The theeth whitening strips has worked well for me, i have yellow theeth due to excess coffe drinking, it would take me a few more strips to make them all white. I have started to see some difference. Patience is the key so im going to keep using to see the end result.
Amazing results in only a couple of uses
simple to use
Had a bit of a wait for the product but did email me to let me now would be delayed.
product good quality and easy to use
Good product so far
So far I’ve only used the whitening kit 3 times, so it’s a bit early to assess the results (hence only 4 stars- will change to 5 if happy with the final result). But it’s been easy and pleasant to use and there’s no sensitivity or discomfort so far.
Really happy with this product will buy…
Really happy with this product will buy again
Absolutely amazing teeth whitening…
Absolutely amazing teeth whitening strips. Instant results and gave myself and my partner the confidence we needed
The produc was great and useful so I’m…
The produc was great and useful so I’m happy with it.
Teeth whitening strips…
I bought some teeth whitening strips from HEYSMILE recently, and they have been great. Really simple to apply, and after a couple of applications, teeth look whiter already!
Love using HEYSMILE kit
Love using HEYSMILE kit. Can see a difference already. Doesn’t have any funny after taste and is very easy to do!
Poor customer service
Paid for fast track delivery (supposed to arrive within 1-2 days), didn’t hear anything for a week not even a confirmation email. It took 2 weeks for it to arrive. No correspondence from the company at all, you would expect them to at least refund the delivery charge however my email was ignored
Item not received after 2 weeks
Ordered 2 weeks ago and paid for 48 hour tracked delivery. Company emailed on 22 August to say it had been dispatched but the Royal Mail tracking system says that they are yet to receive it. No response to my emails. Don't waste your money.
Slow delivery
Slow delivery. 2-4 days it said but took 3 weeks. Customer service didn’t bother emailing back
Same as other reviews, nothing received and no response on enquiry.
Paid for 'express delivery' today is the last day for delivery and order just shows as 'order received'. As per other reviews no response from them regarding delivery enquiry. Shame really, will have to initiate a charge back if no response, so frustrating when you pay extra for a quick delivery.
Updated - one week on, I have had a response from HeySmile, order was dispatched apparently yesterday (one week after ordering). Tracking info from Royal Mail says they are still yet to receive it. HeySmile have advised they have refunded the delivery charge but this will take up to ten days, what will arrive first, the item ordered or the delivery charge refund, place your bets! Perhaps neither at this rate.

Antwort von HeySmile
Delay in sending item
I hadn't received my order placed on 17th August. Order tracking states sent to Royal Mail but nothing further. I thought this was a scam but after having the response below to my Trustpilot review on the
27th August I had an email from Royal Mail to advise they had my order. I received it today 28th August. Thanks for the response below. 4 stars due to the delay and no communication to advise of this.

Antwort von HeySmile
NO COMMUNICATION AND NO ITEMS
Ordered my items 2 weeks ago and haven’t even received any updates on them, not getting any replies back on my emails and the tracking doesn’t say anything at all. No updates whatsoever.
🚨 SCAM 🚨

Antwort von HeySmile
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







