Whites Beaconsfield Bewertungen 3’844

TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am on day 9!0f using the whitening strips and I can’t stress how happy I am with my results . I have super sensitive teeth and gum disease and am super conscious of my teeth. My sensitivity hasn’t b... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have had my teeth whitened many times over the years with a lot of pain. I was keen to use whitening products but worried about the pain. They amazing difference with using Whites Beaconsfield is no... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Not a fan. Have used big brand whitening strips before so have something to compare with. Do not stick well (even on dry teeth) The residue left behind is disgusting, There is so much of it !... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickl... Mehr ansehen

Unternehmensdetails

  1. Zahnarzt

Vom Unternehmen geschrieben

The UK's Top-Rated Non-Peroxide Home Teeth Whitening Products!


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

3844 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

Good for keeping composite bonding clean

I got this mainly because I have composite bonding and didn’t want to use anything too harsh. I’ve been using it for a little while now and it does seem to help with surface stains, especially from cola.

It’s not like a dramatic whitening overnight, but my teeth definitely look a bit brighter and cleaner. The main thing I like is that it feels gentle and hasn’t caused any sensitivity, which I was worried about.

The taste is quite fresh and not too strong. Delivery was quick as well which was a bonus.

Overall, I’d say it’s a good option if you have veneers/bonding and just want to maintain the colour rather than expect huge whitening results.

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Day 9 .. run don’t walk get them now

I am on day 9!0f using the whitening strips and I can’t stress how happy I am with my results . I have super sensitive teeth and gum disease and am super conscious of my teeth. My sensitivity hasn’t been affected at all. These are rebuilding my confidence and giving me a reason to smile. Delivery is super quick . Pricing is amazing .!The quality and packing is spot on . Highly recommended can’t shout about them enough .

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

No peroxide no pain

I have had my teeth whitened many times over the years with a lot of pain. I was keen to use whitening products but worried about the pain. They amazing difference with using Whites Beaconsfield is no peroxide and no pain because they use the PAP whitening technique. I have used most of their products and would highly recommend.

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Product and customer service bad.

Not a fan. Have used big brand whitening strips before so have something to compare with.
Do not stick well (even on dry teeth)
The residue left behind is disgusting, There is so much of it ! never had this before with other brands.
And lastly they dont work. Save your money. My teeth were actually whiter before I started.
Customer service just as bad.
I bought a double pack. They won't even refund the 2nd unopened that I am willing to send back !!
Awful.

21. April 2026
Bewertung ohne vorherige Einladung
Whites Beaconsfield-Logo

Antwort von Whites Beaconsfield

Hi Rebecca, we’re sorry to hear this and that your experience didn’t meet expectations. The residue you mentioned is simply leftover whitening gel and can be easily brushed away after use. Our strips are designed to be used as a full 14 day treatment, with results building gradually over the course. We’re also sorry to hear you were unhappy with the service you received. Please email us at support@whitesbeaconsfield.co.uk with your order details, as we’d really appreciate the chance to look into this for you and help put things right.

Bewertet mit 5 von 5 Sternen

Excellent Customer Service - Alex!

Item I ordered (Mint Toothpaste) hadn’t arrived as expected, so got in touch with Whites Beaconsfield and spoke with Alex who advised that said item appears to have been lost in the post. Alex, quickly re-ordered the item at no additional cost and I received a few days ago. Thanks Alex for your time and courtesy!

26. März 2026
Bewertet mit 2 von 5 Sternen

Defective product and they ignore consumer rights

I purchased teeth whitening strips, but the product was defective and terrible quality. After one use, it provided zero whitening effect, irritated my teeth, and left behind a thick, stubborn layer of glue that was incredibly difficult to remove.

When I contacted customer service to report the faulty product, they point-blank refused a refund. They claimed their policy doesn't allow returns on "opened or used" items. I specifically invoked my short-term right to reject defective goods under the Consumer Rights Act 2015, but they completely ignored it and just repeated their script.

It is literally impossible to discover a product is defective without opening and trying it. A company's internal returns policy does not override UK statutory law. It was only £8.55, so it's not worth the hassle of a bank chargeback, but I strongly advise avoiding this company. Poor products and terrible customer service.

2. April 2026
Bewertung ohne vorherige Einladung
Whites Beaconsfield-Logo

Antwort von Whites Beaconsfield

Hi Jamie,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling disappointed, particularly in how your concerns were handled.

We’d like to provide some additional context about the product. Our whitening strips are designed to deliver the best visible results when used consistently over the full 14-day course, as the effect builds gradually. After a single application, it’s normal not to see the final intended result.

The gel residue left on the teeth after use is also an expected part of the process and indicates the active ingredients are working as intended. For the best experience, we recommend brushing your teeth after use to remove any remaining residue. As our strips use a non-peroxide formula, they are designed to be a gentler option, so we’re sorry to hear you experienced sensitivity.

We also apologise that we fell short in how we communicated with you. We recognise it’s our responsibility to clearly explain product use, listen carefully, and ensure our customers feel supported. From your feedback, it’s clear we could have done better—particularly in explaining the treatment, aftercare, and responding with greater empathy rather than relying on policy-led responses.

We truly appreciate you bringing this to our attention. Your feedback is helping us improve how we communicate and support our customers moving forward.

Best regards,
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great products that work! 🍓

Great products that work! Very happy with everything that I’ve ordered that consistently give me good results. Im loving the wider product range too! Highly recommend Whites Beaconsfield ⭐️⭐️⭐️⭐️⭐️

26. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy to use

Easy to use, fast delivery great product with no harmful chemicals. I saw results straight away! Teeth are gleaming what’s not to love?

20. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My husband ordered toothpaste for us…

My husband ordered toothpaste for us and we received an empty box. He emailed them to tell them what happened and they said it was packed correctly, which it definitely wasn't as there was no toothpaste in the packaging also the box we received had no depth to it the toothpaste would not fit in it. Customer Service is non existent. If I could give a zero for customer service I would. Will never buy their products again.

28. März 2026
Bewertung ohne vorherige Einladung
Whites Beaconsfield-Logo

Antwort von Whites Beaconsfield

Hi Claire,

Thank you for your review. We’ve now looked into this with our senior team and can confirm that an error occurred during packing on this occasion.

While we do carry out checks on all reports like this, it’s clear that in this instance we did not get it right. We appreciate you raising it with us.

A full refund has been processed, and our customer service team will follow up on your open ticket to confirm the details.

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