Good quality plugs (aka 'Young Plants') .. but they work out to be expensive unless you order a large number of each type of plant. There can be delays between placing orders and the actual delivery d... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered 9cm pots of Geum, Alstromeria and Salvias. All came perfectly packaged, well hydrated, wrapped in bio degradable,compostable bags. They were well rooted and ready for immediate planting... Mehr ansehen
Unternehmen hat geantwortet
I had almost forgotten about my order as I made it a couple of months ago. Luckily you didn't forget and sent me a reminder with the delivery date. I wasn't actually in when it arrives but it was care... Mehr ansehen
Unternehmen hat geantwortet
After ordering your red Calliope probably for the last three years,the quality has got better & better.I ordered 48 this year & some are even in flower.Thank you highly recommend & will definitely or... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Plants delivered straight to your door with a 'No Quibble' Guarantee,
Hayloft
Vom Unternehmen geschrieben
- Rare | Unusual | Exciting
- Shop thousands of plants delivered straight to your door from our UK nursery.
No Quibble Guarantee
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to replace or refund the cost of your plants.
At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep.
We will always do our best to offer a first class service with our 'No Quibble Guarantee'.
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to replace or refund the cost of your plants.
All that we ask if that you are kind enough to let us know how we can improve for future orders.
Kontaktinformationen
Vereinigtes Königreich
- 01386 562 999
- customercare@hayloftplants.co.uk
- hayloft.co.uk
4.4
Hervorragend
20’594 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely plants
16. April 2026
I will leave you a review when I’ve…
I will leave you a review when I’ve received all my plants.
15. April 2026
Great plant quality
15. April 2026
2 out of 3 are flourishing.
Delivery was fine and arrived as per delivery information. 2 of the plants are thriving but one is struggling and I'm not sure it will survive.
12. April 2026
Condition, Quality and Customer Relations
One of the most important details of on-line plant buying is the condition of the plants on arrival. Hayloft excell in this department, I've never yet received a damaged plant. A second important condition is the quality of the plants. Again, no complaints about Hayloft. Third and final decider is the customer service response and, again, Hayloft are excellent in customer relations. Over the years I've used many on-line garden suppliers, but for the last six months or so, Hayloft is the only one of two suppliers I now use. Thank you Hayloft.
15. April 2026
Really lovely healthy looking plants
Really lovely healthy looking plants - would definitely buy from them again.
16. April 2026
Excellent service
15. April 2026
Well packaged strong plants
Easy to order the plants which arrived in good condition, well packaged and look strong.
12. April 2026
The plants we have received from you…
The plants we have received from you have always been top quality, healthy and larger than expected.
We await the delivery of some more bedding plants that were ordered some time ago as we are confident they will be up to your usual standard..
15. April 2026
Beautifully packaged healthy baby…
Beautifully packaged healthy baby plants delivered early and worth paying the extra price for the quality and service.
15. April 2026
Great Value and a trusted suppliers…
I order these plants every year and there has never been a failure. Very good quality and delivery is always on time.
15. April 2026
Antwort von Hayloft
Good morning Sandra
Thank you for your lovely feedback.
It’s great to hear you order from us every year and have consistently received good quality plants with reliable delivery. That really means a lot to the team.
If you ever need anything, we’re always here to help.
Best regards, Melanie
Not over brilliant!
The problem was obviously the carriers. The plants were all over the place and battered. I think they had been tossed around. The packing if plants needs to be more secure.
15. April 2026
Antwort von Hayloft
Good morning,
Thank you for taking the time to leave us a review. Please feel welcome to contact our customer services team, with photos via customercare@hayloft.co.uk
We would be happy to look into this further with you.
Kind regards, Melanie
Healthy plants received on time
Healthy plants received on time, exceptionally well packed.
15. April 2026
Antwort von Hayloft
Good morning Diane
Thank you for your kind feedback!
I’m really glad to hear your plants arrived on time and in great condition, and that you were happy with the packaging. We take a lot of care to make sure everything reaches you safely.
If you ever need anything else or have any questions, feel free to get in touch.
Best regards,
Melanie
Deferred gratification
I had almost forgotten about my order as I made it a couple of months ago. Luckily you didn't forget and sent me a reminder with the delivery date. I wasn't actually in when it arrives but it was carefully packaged and safe, so all was well. Just need some sunshine...
15. April 2026
Antwort von Hayloft
Good morning Carolyn,
Thank you for your message!
I’m glad the reminder was helpful and that your order arrived safely, even though you weren’t in at the time. It’s great to hear the packaging did its job.
Fingers crossed for a bit of sunshine now to help your plants settle in nicely!
If you need any tips or have questions along the way, feel free to get in touch.
Kind regards, Melanie
Antwort von Hayloft
Good morning Mrs Mayfield,
Thank you for your feedback!
I’m really pleased to hear your order arrived on time and that the plants were in excellent condition. That’s exactly what we aim for.
If you need anything else or have any questions, feel free to reach out anytime.
Best regards, Melanie
Antwort von Hayloft
Good morning Duncan,
Thank you for your kind feedback!
I’m really pleased to hear you found the plants sturdy, well packaged, and clearly labelled.
If you ever need anything else, we’re always here to help.
Best regards, Melanie
Antwort von Hayloft
Good morning,
Thank you for taking the time to leave us a review. Please feel welcome to contact our customer services team, with photos via customercare@hayloft.co.uk
We would be happy to look into this further with you.
Kind regards, Melanie
Plants arrived when they said they…
Plants arrived when they said they would and had very healthy roots.
17. April 2026
Antwort von Hayloft
Good morning Jenny
Thank you for your feedback!
I’m really pleased to hear your plants arrived on time and that they have such healthy roots—always a great sign they’ll establish well.
If you have any questions or need advice as they settle in, feel free to get in touch.
Best regards, Melanie
Antwort von Hayloft
Good morning Christine
Thank you for the positive review.
We are pleased to hear that you are happy with the plants received, and hope that they provide a fantastic display in your garden.
Kind regards Melanie
Plant size very small for the price
Plants were delivered on good time, healthy and in good condition but very small young plants. The hydrangea I ordered was expensive for such a small plant.
15. April 2026
Antwort von Hayloft
Good morning Deborah
Thank you for your feedback.
I’m really glad to hear your plants arrived on time and in healthy condition, though I’m sorry to hear you were disappointed with the size of the hydrangea.
Plant sizes can vary depending on the time of year and growing conditions, but if you feel your plants are smaller than expected, please feel welcome to send a photo to customercare@hayloft.co.uk. We’ll be happy to take a closer look and investigate this for you.
If there’s anything else you’d like to discuss, don’t hesitate to get in touch.
Best regards, Melanie
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