Grönanda Bewertungen 

Shoes fit small but they’re great shoes! Order a size up…

Reported. Bad quality of the shoes and only refund the half price.

This company needs to refund a lot of people, improve the quality of the shoe to suit the description and make them in the right size. It's a huge scam, which they are currently getting away with. I want my full refund, of 56 euros, not a duff pair of sorry shoes, 2 sizes too small at 37, yet labelled 39.
They give a UK email, so you have no idea it's being shipped from China and when you complain, they offer a bigger size but you pay for shipping, or they offer you a 30% refund.

Do not buy. Their site is not having contact details. If you need to refund as they declare 30 days return garantee, they will offer discounts etc, but not what is stated on their site. promises without actions. Not honest retailer

Surprised that they shipped from China, but delivery was relatively quick. So that's the good point.
However, I ordered and received size 42, which should give me more wriggle room but, unfortunately, does not. Barefoot, my toes are touching the tip. Even just sitting, not putting my weight on my feet. Therefore, I doubt I will actually be able to walk in these shoes.

SCAM!
Never received my order. Even after months of writing letters and so on.
DON`T BUY!

I Googled Gronanda UK and made my purchase. I didn't see the shipping times of 9 plus days until it was too late. They were coming from China. I ordered a size 6 as I am a 5.5 but they are so small I can't wear them. After multiple emails I have been told I can keep the size that's too small and pay the postage for another pair (£13). I said I would do that as I thought that would be the least painful option. A few more emails later I was told they don't have a UK 7 so they offered me a 7.5. Obviously I don't want to be stuck with 2 pairs I can't wear and £80 down. So I asked for a refund. I was expecting to be told how to return the size 6 but it seems I just keep them? My refund has been applied. I paid £60, I got £20 back.

They delivered mismatching pair and I’ve tried to get the money back. They will only do that when I send the package back to China, a return I need to pay!

I did send them pictures but still. And they also tried to convince me to buy a new pair, if I agree to pay for the shipment!

I can’t believe I’m asking too much here!

The customer service is totally unreachable. The shoes are very poor quality, made in China. I wish I didn’t order.

Aunque supuestamente compras a Italia, viene desde China, y tarda lo suyo, luego ha llegado el calzado en una bolsa compretamente arrugado, para nada a la altura de la calidad que dicen ofrecer. Unas zapatillas que no son precisamente baratas completamente arrugadas en una bolza de plástico y apretadas con cinta de embalar. Decepcionado es poco, para esto compro en el chino del barrio y por lo menos me lo llevo empaquetado en condiciones. Quisiera adjuntar imágenes pero no veo como hacerlo.

I ordered some shoes that didn't fit me. I asked to return them (according to their 30-day return policy) and they compeltely ignored my request, offering to send me a new size or give me a discount. I mentioned many times I was leaving the country soon and needed to return the item asap, and they would not reply for days, only to reply ignoring my request again. I will have to escalate this in order to get my refund.

“If it seems too good to be true….it probably is”
Please don’t purchase from these people!!! SCAM.
SHOULD’VE READ THE REVIEWS FIRST.
I saw the pictures and adverts on Facebook and ordered. In June 24. I have received nothing to date. Customer service responses ask me to “be patient and wait longer”. I eventually said no and requested a full refund. I am now receiving “responses” from “Sophie” telling me why I can’t obtain a refund. In trying to save money, I am now out of pocket. Currently working with my bank to obtain a refund. DO NOT BUY!

Do not buy! There are several issues. 1) First, the delivery took over a month. 2) The shoes are much worse quality than on the photos on the website. I would be ashamed to wear them in public. 3) The sizing is wrong: the shoes are much smaller than standard for the given sizes. My shoes did not fit with size 40, when I usually wear size 39. 4) The deal seems sweet but then shoes look bad, don't fit and you can't really return them, because the return warehouse is in China. So this "company" offers you a pitiful 35% refund.

Do yourself a favour and stay away.

Comfortable, practical barefooted walking shoes. Perfect for autumn winter. Looking forward to getting them muddy and putting them through their paces

NO COMPRES SUS PRODUCTOS! Hablo desde la experiencia, tristemente. No contestan a los emails o contestan enviandote un nuevo producto que no has pedido. Quería devolver todo un pedido de articulos porque la calidad no es ni de lejos la que ofertan en la web. Calidad china de la peor. Al no cumplir mis expectativas, exigí el derecho a la devolución en las siguientes 24h y no contestan a los correos por ningún medio.

The shoes arrived quickly and as described. They are super comfy and are now my most worn footwear

Never buy!!! Chinese scammers. Low quality. The worst thing was: they claimed that the shoes are 100% waterproof. But this was not true. Its just sheer lie. And they know it. When I tried to return they offered me 35% as "the last offer".

I bought these shoes 1 month ago. The shoes are rubbish, they have a removable and uncomfortable insole that, when removed, leaves the sole uncovered, thing that I haven't seen in ANY other barefoot brand.

I also ordered following the "size guide" on their website and the shoes were still smaller, so it was even more uncomfortable.

After that, I decided to return them (July 13) so I sent them an email within 2 days of receiving them. After 5 DAYS they haven't come back to me so I decided to send another email to follow up.
They answered 1 day after my follow up email, they said that they were sorry for the inconvenience bablabla and that they would offer me an additional 35% discount on the original price. I just said that I didn't want the discount and I preferred the refund, because, discount or not, I still couldn't use them (July 27 already).

After that email, they spent again, 5 days without answering. I sent them a follow up email (July 31), 3 days after I still had no response so I sent them yet another follow up email, saying that I would send them one email each day until they answered.
3 days and 3 emails later, they finally get back to me saying that they will process the refund once I send the item back to the original warehouse IN CHINA.

I've checked with a few providers and sending back the item is more expensive than the f-ing shoes, and they f-ing know that.
That's why they only say that in one small paragraph in one small part very hidden in their website. So I would lose the shoes and more money if I were to return them.

So, as a summary, it took me 26 DAYS from the day I asked for the return to the day they confirmed that they would accept it. And adding to that, is literally more expensive to return the shoes than the shoes itself. So it's basically everything organised so you don't return any of their products, once you buy them, you're stuck with them. That 30-day return policy is pure bs to make you buy.

Bunch of scammers. DON'T BUY.

I tried to cancel my order only minutes after ordering them because I read bad reviews and changed my mind. They waited until the 24 hour cancellation was expired before replying to my email. They said they'd sent it already and therefore can't cancel it but I cancelled my order long before they ever could've sent it off. They've sent it off anyways and now they say I'm not eligible for a full return and can only send them back for a fraction of my money back. This is blatant robbery and their cancellation procedures are fraudulent. Don't waste your money here. Go somewhere more trustworthy. A waste of 60 pounds.

Such a poor quality product, don't get . Not worth the money spent , better to invest in a high quality pair. Delivery tool over 3 weeks.