Ordered on the 16 Sept nothing by the 21st Emailed every day .on the 25th my wife died emailed asking for a returns label ABSOLUTELY nothing Kept Emailing still nothing 29th Sept shoes show up cant... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I just bought a pair and didn't like the fit. I told customer service that I wanted to return them. Their return policy is a no-return policy. They said I can return them to an address in China at my... Mehr ansehen
Updated: The customer service is poorly orchestrated. The time delay between China and the US to get order challenges resolved is like a slow boat to China. Like the shoes, but not sure I'd orde... Mehr ansehen
Comprei pela primeira vez , no verão , por estar com dificuldades devido a uma perna partida. Adorei, são muito confortáveis, adequam-se aos meus pés e facilitam a minha recuperação. Já comprei umas... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Grönanda shoes are created to make you savour again the primordial sensations of walking barefoot in nature.
Kontaktinformationen
Italien
- gronanda.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Within 2 days one of the lace loops…
Within 2 days one of the lace loops broke. Barely even pulled the laces tight.
To their credit they responded and are sending a replacement pair!
It's a scam
After months in shipping and the tracking saying they were being processed by evri for weeks I've received no more updates. Customer service have ignored me. Yeah, it's a scam site.
No customer service, bad sizes
Ordered based on their website’s advise but shoes wat too big. They never replaced my shoes for the right size and dont answer to my emails anymore. Big Scam!
Massive SCAM!!!
Like all the comments written from October this year, it's a SCAM. I wish I had read Trust Pilot before. Didn't get me order though it shows received, no answer to emails from even before the order showed delivered. Can't believe this, lost almost 100 euros!!! I'm so angry. Website should be shut down!!
False Shipping Time and No Customer support
When ordering website showed that shipping will be 1-2 business days, however in reality, after more than a week, based on tracking information the package is still in China. Wrote Email to them last Thursday, but didn't get any response.
Defekt produkt og dårlig service
Jeg kjøpte noen sko og de kom defekte. Sålen er ikke flat, siden av stortåen er lavere og det gjør at knærne mine lener seg innover. Jeg hadde aldri opplevd denne følelsen før. Etter å ha sendt bilder og bedt om refusjon, gir de meg bare to alternativer. eller returner 35 % av prisen betalt, eller returner dem til Kina og jeg betaler fraktkostnadene, som de forteller meg er det samme kost som å returnere 35 %. Veldig skuffet over produktet og tjenesten. Jeg anbefaler det ikke i det hele tatt.
SCAM SCAM SCAM TAKE YOUR MONEY…
SCAM SCAM SCAM TAKE YOUR MONEY YOU GET NOTHING.....THEY CLAIM ITEM IS DELIVERED THEN NOTHING.......THEN YOU FIND YOUR ORDER HISTORY IS WIPED SAVE YOUR MONEY TIME AND PATIENCE
how i wish i had read the reviews…
how i wish i had read the reviews before buying these shoes. My usual size 6.5 is too small. i have been trying to arrange a return and replacement for weeks. They are saying i need to pay the carriage costs, but then silence no matter how many times i try to contact them. my best advice to you is to AVOID AVOID AVOID AVOID. i doubt i will get anywhere with this and have lost over £60. AVOID AVOID AVOID.
Biggest scam ever.
Biggest scam ever.
Ordered got nothing and can’t get hold on no one !!!
Now going through bank as I’ve not received anything.
Confort and look good
Comprei pela primeira vez , no verão , por estar com dificuldades devido a uma perna partida.
Adorei, são muito confortáveis, adequam-se aos meus pés e facilitam a minha recuperação.
Já comprei umas botas para o Inverno e recomendo
NOW AFTER COUNTLESS AMOUNT OF EMAILS
NOW AFTER COUNTLESS AMOUNT OF EMAILS, IGNORING ME ABOUT REFUND , HORRIBLE CHINESE COMPANY. Don't waste your money
Pésima experiencia compré unas…
Pésima experiencia compré unas zapatillas y vinieron despegadas. El servicio de asistencia al cliente inexistente. La calidad del producto es pésima.
Good shoes for a nice price
The shoes are of good quality at a reasonable price. However, the delivery time did not meet the initial promise made when the order was placed.
Ordered shoes July month
Ordered shoes July month , now is end of September still didn`t got it. They are sending some scetchy tracking links. Scam
Refusing to give a full refund!
I ordered 2 pairs of shoes only 2 weeks ago. Both arrived, too small and very cheaply made. Asked for a full refund as its within the 30 day refund period. After MANY emails they have offered to give me 35% refund of total purchase price as they are NOT a UK company but based in China, even though they state they are UK. Customer service was terrible. Quality of shoes very poor. Do not buy from them!
Save yourself from losing money
It’s scam! The shoes have horrendous quality, they purposefully send a smaller size and copy and paste a text asking for you to pay for the delivery to receive a bigger size. They refused to pay for the delivery for me to send this monstrosity back. I am ashamed of walking with such horrible shoes in the street. I wish I have checked their Trustpillot before. The emails are answered by the fulfilment company and they refused to refund totally. If you want a shoe on the same shameful quality go to Ali Express and pay 8 quid for them. I lost £42 pounds because the shoe on the ad looks decent and the thing they send me is horrendous. Save yourself from losing money.
Worst experience ever
Worst experience ever. Unfulfilled order having failed to deliver and also now not refunding my order. They've gone silent yet are happy to spam my inbox with all their promo marketing. A fraud of a company, masquerading as a legitimate business.
Beware: Unfulfilled Orders and Unresponsive Customer Service
I placed an order and never received the items. Despite multiple attempts to contact the company, the only response I received was from someone named Sophie, who stated that if I didn't like the product, they would only refund 70% of what I paid. This is frustrating since I never actually received the products I ordered. This website appears to be a scam and should be shut down, ensuring all customers receive their rightful refunds.
GRÖNANDA = SCAMMER/ FRAUD
I never received my order. The postoffice proved it that this shipment never was delivered as they keep telling me. I have send 3 e-mails and don't won't to believed it! This company is to be considered as SCAMMER / FRAUD company!
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