The whole process from start to finish was effortless. The remote location of our property entailed the digging of a trench and a conduit pipe installed. Then the connection team sent an engineer to i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
No false promises and connected at the specified time. Engineers Mark and Dale were very pleasant and professional. Day after connection had a few issues and the help centre support team were absolute... Mehr ansehen
Unternehmen hat geantwortet
A 5 star shout out for GoFibre I've been a customer for 2 years. A Great ISP based in the north of the UK. It's refreshing to be able to talk to real people who are passionate... Mehr ansehen
A really excellent company. Easy installation and all our queries have been answered within twenty-four hours. It’s also lovely to speak to an actual person without going through hundreds of options!... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Kontaktinformationen
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Vereinigtes Königreich
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4.7
Hervorragend
2012 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
efficient and found a solution when…
efficient and found a solution when others couldnt
29. April 2026
Antwort von GoFibre Broadband
Hey Johnny,
Thank you for the great review! We’re really pleased to hear we were able to find a solution where others couldn’t – that’s exactly what we aim to do.
Efficient and getting the job done is what it’s all about! Thanks again and welcome to the GoFibre family
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
We had a few problems to start with but…
We had a few problems to start with but they came back and sorted them out .
22. April 2026
Antwort von GoFibre Broadband
Hey E Haley,
Thank you for the great review! We’re really pleased to hear that although there were a few issues initially, everything was sorted and you’re now up and running as expected.
I was the one who spoke with you on the phone, so I’m really glad we were able to get things resolved – it was great to speak with you.
As always, please feel free to reach out whenever you need anything – we’re always happy to help. Thanks again and welcome to the GoFibre family!
Jake
The service is excellent
The service is excellent, installation was on time, the engineer was excellent and helpful and cleaned any mess quickly which was just a bit dust. Highly recommend this company.
24. April 2026
Antwort von GoFibre Broadband
Hey Marion,
Thank you for the fantastic review! We’re really pleased to hear everything was on time and that the installation was carried out smoothly.
It’s brilliant to know the engineer was helpful and made sure everything was left tidy – even down to clearing up the dust! That’s exactly the kind of ultra-smooth service we aim to deliver.
We really appreciate the recommendation – thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Go for it
No fuss, easy switch over excellent communication, I’ve had Go Fibre for a while and it has never buffered, frozen, or any other problem, very pleased
24. April 2026
Antwort von GoFibre Broadband
Hey Helen,
Thank you for the fantastic review! We’re really pleased to hear the switch was easy and that the communication kept everything smooth from start to finish.
It’s brilliant to know you’ve had an ultra-fast, ultra-reliable service with no freezing or buffering – that’s exactly what we aim for.
Thanks again for sticking with GoFibre – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
The man who came to install was really…
The man who came to install was really pleasant and got on with the job quickly. Made sure everything was working before he left.
23. April 2026
Antwort von GoFibre Broadband
Hey Nicola,
Thank you for the fantastic review! We’re really pleased to hear the installation went smoothly and that our engineer made such a positive impression.
It’s great to know everything was set up quickly and that everything was fully checked before leaving – that’s exactly the kind of ultra-smooth service we aim to deliver.
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Communication prior to installation was…
Communication prior to installation was great and very personal knowing names of the people who I was talking to and able to ask questions. Although living in a small village the engineer had to adapt resources he was charming and brilliant with installation which was painless and least intrusive on the house. Speed is good. not had billing yet
23. April 2026
Antwort von GoFibre Broadband
Hey Sarah,
Thank you for the fantastic review! We’re really pleased to hear the communication before installation felt personal and that you knew exactly who you were speaking to – that local, human touch is something we’re really proud of.
It’s great to know the engineer adapted to the setup on the day and carried out the installation in a way that was smooth and minimally intrusive – charming and brilliant is exactly what we like to hear!
We’re also glad you’re happy with the speeds so far. When your first bill comes through, if you’ve got any questions at all, just give us a shout and we’ll be happy to help.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Always very quick to respond and you…
Always very quick to respond and you can understand who is on the other end of the phone
25. April 2026
Antwort von GoFibre Broadband
Hey David,
Thank you for the great review! We’re really pleased to hear you can get through quickly and speak to someone you can clearly understand – no scripts, no hassle.
That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again for choosing your local provider – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Switching from my provider to GoFibre…
Switching from my provider to GoFibre was seamless they handled everything from the first contact to the installation which happened about a week later and took about 30 minutes. GoFibre kept me informed along the way with installation to billing and it’s all working as it should.
23. April 2026
Antwort von GoFibre Broadband
Hey,
Thank you for the fantastic review! We’re really pleased to hear your switch to GoFibre was seamless and that everything was handled smoothly from start to finish.
It’s great to know the installation was quick and that you felt well informed throughout – from booking right through to billing. Even better that everything is up and running exactly as it should!
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Both the gentleman who arranged and…
Both the gentleman who arranged and organised the installation and the engineer were polite, respectful and efficient.
24. April 2026
Antwort von GoFibre Broadband
Hey Jacqueline,
Thank you for the fantastic review! We’re really pleased to hear both the team who organised your installation and the engineer on the day made such a positive impression.
Polite, respectful and efficient is exactly the standard we aim for, so it’s great to know that came across.
Thanks again and welcome to the GoFibre family – we’re glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Excellent service from start to finish would recommend
Excellent service care of properly
Would recommend
25. April 2026
Antwort von GoFibre Broadband
Hey Joyce,
Thank you for the fantastic review! We’re really pleased to hear you had excellent service from start to finish and that everything was carried out with care.
We really appreciate the recommendation – that means a lot! Thanks again and welcome to the GoFibre family
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy.
Refer here: https://rewards.gofibre.co.uk/?source=cstp
It was easy to get this in the guy was…
It was easy to get this in the guy was friendly and told me everything he was doing and so far it's working well
23. April 2026
Antwort von GoFibre Broadband
Hey Diane,
Thank you for the great review! We’re really pleased to hear everything was easy to get set up and that the engineer kept you informed every step of the way.
It’s brilliant to know everything’s working well so far – that’s exactly the kind of ultra-smooth start we aim for. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy.
Refer here: https://rewards.gofibre.co.uk/?source=cstp
I have already submitted a review
23. April 2026
Antwort von GoFibre Broadband
Hey Mrs Black,
Thanks again for your continued support – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
All efficiently done and now…
All efficiently done and now operational with no problems. Well done.
23. April 2026
Antwort von GoFibre Broadband
Hey Graeme,
Thank you for the great review! We’re really pleased to hear everything was handled efficiently and that you’re now up and running with no problems at all.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Antwort von GoFibre Broadband
Hey Jay,
Thank you for the fantastic review! We’re really pleased to hear everything was fast, easy and that our engineer made such a lovely impression.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Antwort von GoFibre Broadband
Hey Amelia,
Thank you for the great review! We’re really pleased to hear you value having a local team and being able to speak to real people – no bots, just helpful support when you need it.
That’s exactly what we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Lads superb nothing to much trouble…
Lads superb nothing to much trouble from digging the road to installing and setting it up.
Wonderful x
23. April 2026
Antwort von GoFibre Broadband
Hey Moira,
Thank you for such a fantastic review! We’re really pleased to hear everything went smoothly from the groundworks right through to installation and getting you set up.
“Nothing too much trouble” is exactly what we aim for – the team will be made up to hear that!
Thanks again and welcome to the GoFibre family – wonderful indeed!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
So far in my experience they provide…a reliable service just as they say they will.
So far in my experience they provide what they say they are going to provide and it works well for me.
21. April 2026
Antwort von GoFibre Broadband
Hey Jim,
Thank you for the great review! We’re really pleased to hear everything is working well for you and that the service is delivering as promised.
That’s exactly the kind of ultra-reliable experience we aim to provide. Thanks again for choosing your local provider – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
GoFibre gives a very professional, polite and efficient service.
Having booked an appropriate date and time of day for getting me connected to Go Fibre I was kept well informed as to the status of the technician on the day. He phoned me to check all was ok for his arrival and then texted me telling me he was on the way.
The technician was polite, respected the property, friendly and very professional and kept me informed as to what he’d be doing. The small amount of dust from drilling was cleared up immediately!
Upon completion of the work he ‘hooked’ me up to the WiFi on 3 different devices (I am so not technical!)
What an asset to Go Fibre this young man is - fantastic !
23. April 2026
Antwort von GoFibre Broadband
Hey ALJ,
What a fantastic review – thank you so much for taking the time to share this!
We’re really pleased to hear everything was organised smoothly from booking right through to installation, and that you felt well informed every step of the way.
It’s brilliant to know the technician made such a positive impression – from keeping you updated, respecting your property, tidying up as he went, and taking the time to get your devices connected.
That’s exactly the kind of ultra-helpful, professional service we aim to deliver. We’ll be sure to pass your kind words on – he’ll be made up to hear that!
Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Technician was was polite/helpful
Technician was was polite, extremely helpful, explained everything and respected my property.
23. April 2026
Antwort von GoFibre Broadband
Hey Maureen,
Thank you for the fantastic review! We’re really pleased to hear the technician was polite, helpful and took the time to explain everything clearly while respecting your home.
That’s exactly the kind of ultra-helpful, professional service we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Installation engineer was friendly
Installation engineer was friendly, polite and got the job done very efficiently
23. April 2026
Antwort von GoFibre Broadband
Hey John,
Thank you for the great review! We’re really pleased to hear the installation was carried out efficiently and that our engineer made a friendly and polite impression.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.