Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is muc... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is muc... Mehr ansehen
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We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional,... Mehr ansehen
Unternehmen hat geantwortet
It could not have been simpler to get rid of my previous broadband provider! It all have been done online, and the day of installing the necessary kit a very nice engineer has done a superb job all pe... Mehr ansehen
Great price and great service. If you want to get in touch with them, all you have to do is call them and someone actually answers, unlike other big providers where it is very difficult to get through... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Rock Solid, Lightning Fast Award-Winning Full Fibre Broadband.
We're Lightning Fibre, a multi-award-winning, community-focused broadband network operator and internet service provider based in Eastbourne, in the South East of England.
Since 2018, we've been delivering full fibre hyperfast broadband to residential homes and businesses – with packages from 150Mbps up to 10,000Mbps (10Gbps).
⚡️Full fibre broadband from £26/month.
⚡️And with Lightning Fibre there are no mid-contract price rises!
We are a local employer with many expert installation engineers living in Hastings and neighbouring towns – and our customer services team is based in Eastbourne.
⚡️You can talk to a real person from 8 am to 8 pm every day!
Switch Smart. Switch Local.
Our Social Tariff, for households in receipt of means-tested benefits, delivers 50Mbps symmetric full fibre to your modem for just £15 per month on a rolling 30-day contract, with no set up fees and no credit checks.
What is ‘fibre’ vs ‘full fibre’?
Unlike a ‘fibre’ network, which may include slow, old copper wire, we have a ‘full fibre’ broadband network. This means our FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your home modem using fibre optic cables all the way. This is why our network is both "hyper reliable and hyperfast".
Some of our national awards:
🏆Best Consumer ISP (<100k customers) ISPA Awards 2025
🏆Best Customer Experience ISPA Awards 2025
🏆2025 Broadband Provider of the Year - Connected Britain Awards.
🏆Best Consumer ISP (<100k customers) - ISPA Awards 2024
🏆Best Consumer ISP (<50k customers) ISPA Awards 2023
#FullFibreRocks ⚡️
Unit 17 Connect 27 Business Park, BN26 6GP, Polegate, Vereinigtes Königreich
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Sorted out a problem quickly and efficiently.
Highly recommended Lightning Fibre
It could not have been simpler to get rid of my previous broadband provider! It all have been done online, and the day of installing the necessary kit a very nice engineer has done a superb job all perfect so far and may it continue for a long time
Very prompt, good time keeping,
Very polite engineers,
Helped me to add my television and my mobile phone.
Fabulous service from start to finish by a lovely man named rob
Super quick and super helpful. The best broadband provider and best support I have ever had.
Great came on time fitting fantastic internet fast

Antwort von Lightning Fibre
Quick installment nice guy new his job
Feeimdly polite & professional

Antwort von Lightning Fibre
on the day of installation we were had a little bit of trepidation, however we needn't have been concerned as the installers from your firm were very polite, efficient and respectful ane when they finished left everything in a tidy manner, we couldn't praise Matt and his colleague enough (sorry we forgot the name) the speeds we're achieving now are 4 to 5 times faster than before due to my( in talk talk speak )old laptop which was the reason for slow internet speed

Antwort von Lightning Fibre
People knew what they were talking about ,and my installer was very helpful.

Antwort von Lightning Fibre
The whole team were brilliant, great customer service, from helping with the switch to the installation, perfect.
Installation carried out in the agreed day, all set up and ready to use in only a few of hours.
Super professional and really caring team, definitely 5 stars 🌟

Antwort von Lightning Fibre
Rob and Glenn were very friendly and efficient. Explained everything. Very pleasant and easy installation.

Antwort von Lightning Fibre
The switch to lightning fibre was made really easy from the first call through to the installation, everything was exactly as expected and work was carried out very efficiently

Antwort von Lightning Fibre
Put router where we asked, the team arrived on time and did a job

Antwort von Lightning Fibre
Arrived on time, job was completed quickly with no concerns. Very pleased with service

Antwort von Lightning Fibre
Extremely helpful guys who came to fit new router

Antwort von Lightning Fibre
At present the change went very well plus satisfied with the connection and price

Antwort von Lightning Fibre
Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is much better than Sky I can FaceTime now in my garden without loosing connection. Also £10 cheaper a month for a better service. Very pleased all round.

Antwort von Lightning Fibre
Great price and great service. If you want to get in touch with them, all you have to do is call them and someone actually answers, unlike other big providers where it is very difficult to get through to an actual human being if you have a question or issue. I prefer to support a local, independent business whenever I can.

Antwort von Lightning Fibre
We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional, polite and friendly. We would recommend Rob and lighting fibre to anyone. So far the whole experience has been very positive, but even better the Internet speed is exactly what was promised and exactly what we need for our busy house. Its 5 stars from us. Thanks Rob!

Antwort von Lightning Fibre
The change over from my old provider to Lightning Fibre was seamless. The guy in the office and the engineers who did the installation where so accommodating, the instal is virtually invisible. What a great job thank you so much.

Antwort von Lightning Fibre
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