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Lightning Fibre Bewertungen 5’066

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is muc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It could not have been simpler to get rid of my previous broadband provider! It all have been done online, and the day of installing the necessary kit a very nice engineer has done a superb job all pe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great price and great service. If you want to get in touch with them, all you have to do is call them and someone actually answers, unlike other big providers where it is very difficult to get through... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetdienstanbieter
  2. Internetanbieter
  3. Telefon- und Internetdienst

Über Lightning Fibre

Vom Unternehmen geschrieben

Rock Solid, Lightning Fast Award-Winning Full Fibre Broadband.

Residential Business News

We're Lightning Fibre, a multi-award-winning, community-focused broadband network operator and internet service provider based in Eastbourne, in the South East of England.

Since 2018, we've been delivering full fibre hyperfast broadband to residential homes and businesses – with packages from 150Mbps up to 10,000Mbps (10Gbps).

⚡️Full fibre broadband from £26/month.

⚡️And with Lightning Fibre there are no mid-contract price rises!


We are a local employer with many expert installation engineers living in Hastings and neighbouring towns – and our customer services team is based in Eastbourne.

⚡️You can talk to a real person from 8 am to 8 pm every day!

Switch Smart. Switch Local.

Our Social Tariff, for households in receipt of means-tested benefits, delivers 50Mbps symmetric full fibre to your modem for just £15 per month on a rolling 30-day contract, with no set up fees and no credit checks.

What is ‘fibre’ vs ‘full fibre’?

Unlike a ‘fibre’ network, which may include slow, old copper wire, we have a ‘full fibre’ broadband network. This means our FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your home modem using fibre optic cables all the way. This is why our network is both "hyper reliable and hyperfast".

Some of our national awards:

🏆Best Consumer ISP (<100k customers) ISPA Awards 2025

🏆Best Customer Experience ISPA Awards 2025

🏆2025 Broadband Provider of the Year - Connected Britain Awards.

🏆Best Consumer ISP (<100k customers) - ISPA Awards 2024

🏆Best Consumer ISP (<50k customers) ISPA Awards 2023

#FullFibreRocks ⚡️


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

5066 Bewertungen

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Bewertet mit 5 von 5 Sternen

It could not have been simpler to get…

It could not have been simpler to get rid of my previous broadband provider! It all have been done online, and the day of installing the necessary kit a very nice engineer has done a superb job all perfect so far and may it continue for a long time

30. April 2026
Bewertet mit 5 von 5 Sternen

great installation experience with phenomenal internet speed as a result


on the day of installation we were had a little bit of trepidation, however we needn't have been concerned as the installers from your firm were very polite, efficient and respectful ane when they finished left everything in a tidy manner, we couldn't praise Matt and his colleague enough (sorry we forgot the name) the speeds we're achieving now are 4 to 5 times faster than before due to my( in talk talk speak )old laptop which was the reason for slow internet speed

23. April 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you so much for your fantastic review Michael. We are really pleased to hear the installation team helped put your mind at ease and carried out such a polite, efficient and respectful service.It is great to know everything was left tidy and that you are now enjoying such a big improvement in speed. We will be sure to pass your kind words on to Matt and the team. ⚡

Bewertet mit 4 von 5 Sternen

People knew what they were talking…

People knew what they were talking about ,and my installer was very helpful.

23. April 2026
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Antwort von Lightning Fibre

Thank you for your feedback. We are really pleased to hear the team were knowledgeable and that your installer was so helpful. If there is anything we can do to make your experience even better next time, please let us know. ⚡

Bewertet mit 5 von 5 Sternen

Switching broadband, so easy

The whole team were brilliant, great customer service, from helping with the switch to the installation, perfect.
Installation carried out in the agreed day, all set up and ready to use in only a few of hours.
Super professional and really caring team, definitely 5 stars 🌟

23. April 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you so much for the lovely review. We are really pleased to hear the whole switch was so easy for you and that the team looked after you from start to finish. It is great to know everything was set up quickly on the day and ready to go within a few hours. We really appreciate your kind words about the team. ⚡

Bewertet mit 5 von 5 Sternen

Easy Installation

Rob and Glenn were very friendly and efficient. Explained everything. Very pleasant and easy installation.

30. April 2026
Bewertung ohne vorherige Einladung
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you so much for the lovely review Wendy. We are really pleased to hear Rob and Glenn made the installation so easy and took the time to explain everything. It is great to know they were friendly and efficient throughout. We will be sure to pass on your kind words. ⚡

Bewertet mit 5 von 5 Sternen

The switch to lightning fibre was made…

The switch to lightning fibre was made really easy from the first call through to the installation, everything was exactly as expected and work was carried out very efficiently

22. April 2026
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Antwort von Lightning Fibre

Thank you so much for the lovely review. We are really pleased to hear the switch was easy from start to finish and that everything went just as expected. It is great to know the team got everything set up quickly and smoothly for you. We really appreciate you taking the time to share your experience.⚡

Bewertet mit 5 von 5 Sternen

Good job done by lightning fibre

Put router where we asked, the team arrived on time and did a job

23. April 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Chigs. We are so pleased everything went smoothly and was set up just as you requested. ⚡

Bewertet mit 5 von 5 Sternen

Arrived on time

Arrived on time, job was completed quickly with no concerns. Very pleased with service

25. April 2026
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Antwort von Lightning Fibre

Thank you for the five stars Cheryl. We are glad you had a great experience. Your feedback is greatly appreciated. ⚡

Bewertet mit 5 von 5 Sternen

At present the change went very well…

At present the change went very well plus satisfied with the connection and price

25. April 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you so much for the lovely feedback Kenneth. We are so pleased everything went well and that you are happy with the service and value. ⚡

Bewertet mit 5 von 5 Sternen

Great service

Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is much better than Sky I can FaceTime now in my garden without loosing connection. Also £10 cheaper a month for a better service. Very pleased all round.

25. April 2026
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Antwort von Lightning Fibre

Thank you for your fabulous feedback Leanne. We are so pleased the installation went smoothly and that you are enjoying better performance and value. ⚡

Bewertet mit 5 von 5 Sternen

Great price and great service

Great price and great service. If you want to get in touch with them, all you have to do is call them and someone actually answers, unlike other big providers where it is very difficult to get through to an actual human being if you have a question or issue. I prefer to support a local, independent business whenever I can.

21. April 2026
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Antwort von Lightning Fibre

Thank you for your kind feedback Sean. We are so pleased you are happy with the service and the personal support you receive from our team. ⚡

Bewertet mit 5 von 5 Sternen

Rob from Lightning Fibre

We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional, polite and friendly. We would recommend Rob and lighting fibre to anyone. So far the whole experience has been very positive, but even better the Internet speed is exactly what was promised and exactly what we need for our busy house. Its 5 stars from us. Thanks Rob!

30. April 2026
Bewertung ohne vorherige Einladung
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your fantastic five star review Billy. We are delighted to hear Rob made such a positive impression from the moment he arrived and that he explained everything clearly. It is great to know the installation was carried out professionally and that you are enjoying the speeds exactly as promised. We will be sure to pass on your kind words. Your recommendation means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

Stress free service with Lighting Fibre

The change over from my old provider to Lightning Fibre was seamless. The guy in the office and the engineers who did the installation where so accommodating, the instal is virtually invisible. What a great job thank you so much.

24. April 2026
Lightning Fibre-Logo

Antwort von Lightning Fibre

Thank you for your fantastic five star review Darryl. We are delighted to hear your switch was seamless and stress free. It is great to know both our office team and engineers were accommodating and that the installation was carried out so neatly. Your feedback means a great deal to us. ⚡

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