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Lightning Fibre Bewertungen 5’066

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service from start to finish. Process was quick and easy. Pre instal guys were lovely and polite. Fitter Glen was very helpful setting us up and tidied up BT’s previous install mess. Serv is muc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had Rob come to do our installation. We opened the door to a big friendly smile. He explained what he had to do, which was easy to understand. Throughout the installation he was very professional,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It could not have been simpler to get rid of my previous broadband provider! It all have been done online, and the day of installing the necessary kit a very nice engineer has done a superb job all pe... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great price and great service. If you want to get in touch with them, all you have to do is call them and someone actually answers, unlike other big providers where it is very difficult to get through... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Internetdienstanbieter
  2. Internetanbieter
  3. Telefon- und Internetdienst

Über Lightning Fibre

Vom Unternehmen geschrieben

Rock Solid, Lightning Fast Award-Winning Full Fibre Broadband.

Residential Business News

We're Lightning Fibre, a multi-award-winning, community-focused broadband network operator and internet service provider based in Eastbourne, in the South East of England.

Since 2018, we've been delivering full fibre hyperfast broadband to residential homes and businesses – with packages from 150Mbps up to 10,000Mbps (10Gbps).

⚡️Full fibre broadband from £26/month.

⚡️And with Lightning Fibre there are no mid-contract price rises!


We are a local employer with many expert installation engineers living in Hastings and neighbouring towns – and our customer services team is based in Eastbourne.

⚡️You can talk to a real person from 8 am to 8 pm every day!

Switch Smart. Switch Local.

Our Social Tariff, for households in receipt of means-tested benefits, delivers 50Mbps symmetric full fibre to your modem for just £15 per month on a rolling 30-day contract, with no set up fees and no credit checks.

What is ‘fibre’ vs ‘full fibre’?

Unlike a ‘fibre’ network, which may include slow, old copper wire, we have a ‘full fibre’ broadband network. This means our FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your home modem using fibre optic cables all the way. This is why our network is both "hyper reliable and hyperfast".

Some of our national awards:

🏆Best Consumer ISP (<100k customers) ISPA Awards 2025

🏆Best Customer Experience ISPA Awards 2025

🏆2025 Broadband Provider of the Year - Connected Britain Awards.

🏆Best Consumer ISP (<100k customers) - ISPA Awards 2024

🏆Best Consumer ISP (<50k customers) ISPA Awards 2023

#FullFibreRocks ⚡️


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

5066 Bewertungen

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Bewertet mit 5 von 5 Sternen

Lightning Fibre all good. Thanks

Rob and Glenn arrived on time, explained the installation and my location options.
Very tidy installation and very informative. All good and most helpful.
Many thanks to Rob and Glenn at Lightning Fibre.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Malcolm. We are so pleased Rob and Glenn provided a helpful and professional service. ⚡

Bewertet mit 5 von 5 Sternen

Low ping and symetrical speeds

Low ping and symetrical speeds, so happy I was able to move away from Openreach. Really impressed with the service :)

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your fantastic five star review Ed. We are delighted to hear you are enjoying low ping and symmetrical speeds. It is great to know you are impressed with the service after making the switch. Your feedback means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

They provide great internet for a cheap price bare in mind do some comparing as you may be getting stung by your current provider

They done it so quickly and efficiently making little mess and they company is great asset to Sussex do highly recommend this provider as they give you speeds that you are paying for keep doing great lightning fibre

23. April 2026
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Antwort von Lightning Fibre

Thank you for your lovely review Matthew. We are so pleased you are happy with the speed, value and service we provide. ⚡

Bewertet mit 5 von 5 Sternen

The team from lighting fiber have been…

The team from lighting fiber have been helpful they have responded to all my queries and carried their work from start to finish professoinally

23. April 2026
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Antwort von Lightning Fibre

Thank you for the five stars Mariaye. We are glad you had a positive experience. Your feedback is greatly appreciated. ⚡

Bewertet mit 5 von 5 Sternen

Great service from the first phone call…

Great service from the first phone call to installation. Very friendly helpful staff who completed the installation by changing the password on the television, I Pads, and computers.

23. April 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback. We are so pleased the whole process went smoothly and that the team were helpful throughout. ⚡

Bewertet mit 5 von 5 Sternen

very good service friendly and great…

very good service friendly and great service really nice job and speed is amazing I will give 6 stars if I can. thanks Guys

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your fantastic five star review. We are delighted to hear you received such friendly service and are enjoying the amazing speeds. Your kind words mean a great deal to us and we are glad we delivered a service worthy of six stars. ⚡

Bewertet mit 5 von 5 Sternen

Nathaniel and Jordan installed our…

Nathaniel and Jordan installed our fibre today 29/04/26. Very professional and knowledgeable guys. Very happy with installation and minimal upheaval. Definitely recommend Lightning Fibre

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your fantastic review Chris. We are so pleased Nathaniel and Jordan delivered a smooth and professional installation. ⚡

Bewertet mit 5 von 5 Sternen

Really quick and easy to set up

Really quick and easy to set up. Good value for money. Called up and was booked in the next week.
Staff were polite who came to fit the new box, didn’t leave any mess. Arrived on time too.

22. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review. We are delighted to hear the setup was quick and easy and that you found great value in the service. It is great to know the team arrived on time, were polite and left everything clean and tidy. Welcome to Lightning Fibre!⚡

Bewertet mit 5 von 5 Sternen

Install process

On time great communication prior to appointment. Only took one hour not three to install. Conor could not have been more helpful setting up tv etc for me.

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your lovely feedback Jo. We are so pleased the installation was quick and that Conor provided such helpful support. ⚡

Bewertet mit 5 von 5 Sternen

Local firm, local support that makes life easier.

I had been wanting to join LF for 3 years or so, but when I first enquired there were connection problems in our street which have only been resolved recently.
On contacting LF they were happy to provide an improved service for the same cost and even better, they are local here in East Sussex. Everything went smoothly and efficiently. The speed is excellent and runs better on my PC. Streaming has far less buffering and the new router has both 2.4 and 5 Ghz speeds so any items linked to my router will function with little fuss. Great service - Thank you.

18. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review John. We are delighted to hear you were finally able to join us after your patience and that the experience has been such a positive one. It is great to know everything went smoothly and that you are enjoying improved speeds, better performance and less buffering. We are especially pleased you value having a local team on hand for support. Your feedback means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

The service when moving was great and…

The service when moving was great and the engineers were helpful, friendly and fast.

21. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review Simon. We are delighted to hear the move went smoothly and that our engineers were helpful, friendly and efficient. Your feedback means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

Really nice friendly guys Andy and Ricky

Really nice friendly guys Andy and Ricky, and really tidy. All sorted inside and out and all working perfectly. Andy put passwords for me in the TV, my iPad and my phone. It all took about 2 hours. I can’t speak highly enough of them. And Lightning Fibre is saving me money. How good is that. Very happy customer.

27. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Lightning Fibre

Thank you for your lovely feedback Steph. We are so pleased Andy and Ricky delivered such a helpful and professional service and that you are happy with the results. ⚡

Bewertet mit 5 von 5 Sternen

Excellent Service

Arrived on time on the day. The 2 people installing the product were very polite and respectful and were mindful when in and out as it was raining.
Overall very pleased and you can contact a person directly should you have a query which makes a great difference and is much quicker than an online chat.
Would definitely recommend to others.

16. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review. We are delighted to hear the engineers arrived on time and were polite, respectful and mindful while working in your home. It is also great to know you value being able to speak directly with a person when you have a query. That personal support is something we are proud of. Your recommendation means a great deal to us. ⚡

Bewertet mit 5 von 5 Sternen

Great service

The two engineers that came to the house were very polite and helpful. Great job done, very neat and tidy. Would definitely recommend. Very impressed.

17. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review Julie. We are delighted to hear the engineers were polite, helpful and carried out such a neat and tidy installation. It is great to know you were impressed with the service and would recommend us. ⚡

Bewertet mit 4 von 5 Sternen

Verry good from first contact with…

Verry good from first contact with office and then installing the fibre clean and efficient

18. April 2026
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Antwort von Lightning Fibre

Thank you for your review. We are glad everything went smoothly from start to finish and that the installation was clean and efficient. ⚡

Bewertet mit 5 von 5 Sternen

Brilliant service & lovely engineers.

Really lovely engineers who were helpful, punctual & explained everything. Their work was neat & tidy.
The connection is really good.

15. April 2026
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Antwort von Lightning Fibre

Thank you for your lovely feedback Kate. We are so pleased the team provided a professional and tidy installation and that you are happy with the connection. ⚡

Bewertet mit 5 von 5 Sternen

Hassle-free switch.

I have recently changed broadband provider to Lightning Fibre. They made the transition straightforward both practically and administratively. Pre transition their approach was informative and helpful, but never pushy. I am now experiencing good quality WiFi at a far more competitive price.
My reasons for changing were: locally-based service with own infrastructure, high quality service, helpful product information and more affordable pricing.

17. April 2026
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Antwort von Lightning Fibre

Thank you for your wonderful feedback Tom. We are so pleased the transition was smooth and that you are enjoying both the service and value. ⚡

Bewertet mit 5 von 5 Sternen

This is my 3rd great year with Lightning

This is my 3rd year with Lightning , very good service ,no problems with buffering etc, very smooth , I have called them a couple of times and each time I had no wait, no robot ,and complete satisfaction with one of their excellent knowledgeable staff sorting my enquiry with no fuss.
Highly recommended.

14. April 2026
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Antwort von Lightning Fibre

Thank you for your fantastic five star review Wayne. We are delighted to hear you have enjoyed three great years with us and continue to receive a reliable and smooth service. It is especially great to know you value being able to speak directly to our team and that your queries have been resolved quickly and efficiently. Your continued support and recommendation mean a great deal to us. ⚡

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