Rickie Joseph was extremely helpful and patiently took me through the portal functions and answered my questions politely and thoroughly - thank you Rickie.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Leanne Pearson was amazing! Her Customer Service skills were brilliant, she was patient with me whilst i tried to explain what i needed help with, she listened when i asked questions and gave me conci... Mehr ansehen
New energy provider for my property. Contacted their billing team and Rickie was fantastic and very helpful. I setup my account, paid the balance and all sorted. Rare you ring and number and talk to t... Mehr ansehen
Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Kontaktinformationen
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Vereinigtes Königreich
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was having a problem linking to their new bank
Was having a problem linking to the new banking account. Clint called me back quickly and explained everything really well.
Always find the staff here very efficient.
Thanks Clint.
I spoke to Clint Stokes and he was very…
I spoke to Clint Stokes and he was very kind and helpful, He promptly addressed my questions and helped fix the problem I was facing in no time. He provided great customer service.
Costumer care is very great
Costumer care is very great
Energy supply is good
Very efficient
Whenever I call or email, they reply quickly and sort out any problems right away.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Clint Stokes was very helpful and efficient! He emailed me all the details I needed promptly and were extremely professional throughout. Highly recommended!
I write this review solely in praise of…
I write this review solely in praise of Leanne who besides being polite and friendly was clear! She spoke with extreme clarity and it helped get this sorted to no end. Thank you!
spoke to clint
spoke to clint, very nice and helpful person!
Good service
I felt like I was chatting to a mate rather than a customer services operative.
Service itself was quick and efficient.
Leanne Pearson is a hardworking, sweet talking employee.. I would choose her anyday, anytime...
Well, for starters.. Leanne Pearson is always so nice to talk to, quite polite and respectful..
Moreover, she is so quick is resolving any issue I have, always working as fast as possible to get me sorted..
Lastly, she always makes sure that I completely understood what to do and what to expect and always double checks if there is anything else she could do for me.. Which makes me just trust her to the maximum..
Good service
Good service. Calm and respectful manner.
A-star experience.
The customer associate I spoke with (I can’t recall her name-sorry), was really polite, genial and helpful. Given that it was my first time interacting with the company, I was immediately put at ease and look forward to a lasting mutually benefiting relationship.
Customer Service.
Customer Service.
I found Clint to be extremely helpful, taking the time to break down and explain the invoice clearly
Setting Up New Account
Had a good, efficient experience today setting up my account with ginger energy. Leanne was super responsive and helpful, made my life very easy.
OVERCHARGING MANAGING AGENTSWe had to contact Ginger Energy because…
We had to contact Ginger Energy because the management company for our building sent us a bill for gas aged debt for £1690.00.
Anna Bennett at Ginger was absolutely fantastic in helping us sort out this amount.
Thanks to Anna it became apparent that over £1200.00 of this bill was for a tenant going back over two years who basically did a runner.
Thank you so much Anna.
PS. Sorry I could only give 5 STARS!!!!
Anna was execellent.
Would not recommend
Would not recommend. The positiv reviews aren't genuine if you take a look at the dates and how many 5 star reviews are left by the individual you'll see they leave one positiv review and tht's it. They also started to appear quite frequently if you pay attention to the dates.
Your bill is split amongst other tenants so you aren't paying for your own.
Shame on TP for doing nothing about the situation and endorsing bad behaviour and misleading consumers.

Antwort von Ginger Energy
Excellent customer service from Kia
Excellent customer service from Kia. I had an issue to resolve and Kia quickly and efficiently helped me resolve the matter. Friendly and great service. Well done.
Account Login Error
My query was quickly understood and dealt with effectively.
Helpful thanks
Personal Service Counts
It was nice to speak to someone who understands my problem. Although Anna Bennett was unable to solve the issue it was really pleasant to think someone is on my side and I am reassured that the service from Ginger will be as efficient and professional as she seems to be.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







