Rickie Joseph was extremely helpful and patiently took me through the portal functions and answered my questions politely and thoroughly - thank you Rickie.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Leanne Pearson was amazing! Her Customer Service skills were brilliant, she was patient with me whilst i tried to explain what i needed help with, she listened when i asked questions and gave me conci... Mehr ansehen
New energy provider for my property. Contacted their billing team and Rickie was fantastic and very helpful. I setup my account, paid the balance and all sorted. Rare you ring and number and talk to t... Mehr ansehen
Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Kontaktinformationen
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Vereinigtes Königreich
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great support from Saba Wiiliams
Great support from Saba Wiiliams. My query was resolved efficiently
They were very helpful and happy to…
They were very helpful and happy to give advise quick and reliable.
Saba Williams Was very helpful and very…
Saba Williams Was very helpful and very responsive. I appreciate her hard work and dedication.
Saba’s manner
Saba’s manner, patience in listening, and professionalism.
Great service
Great service - called and spoke to Ricky asking for a breakdown of my billing. Ricky provided all the information clearly. Friendly service
Best service I’ve had 😀
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will flag this up and take this upon myself to send an email by herself separately to confirm the whole price of the water and Electric together. I’m soo glad I came across the gentle , calm and helpful person on the team that took everything effectually in the correct manner. Thanks so much for your service and I hope I have you again if I need any other support
Saba Williams was really helpful
Saba Williams was really helpful.
Anna was really helpful and knowledgeable
Anna was really helpful and knowledgeable, best of luck to her.
very patient and helpful!
Anna Bennett is a superstar
Anna Bennett is a superstar! Anna helped me resolve the issue with the account and invoices promptly and efficiently. Thank you, Anna!
Excellent
Excellent. Very helpful taking time to resolve my issue
Good Customer Service and Mobile Site
Ginger Energy has a very simple and easy-to-use customer interface and their mobile site is really great! Transaction history, Billing, readings etc are all easily managed online.
The customer service staff has been polite and helpful whenever I have called through or emailed. Keep up the good work.
The customer service team member is…Knowledgeable
The customer service team member is very knowledgeable, polite and professional.
I appreciate her service.
Thank you
Precise information
Precise information and prompt response
At last! Someone who cares about customer care!
We’re at a crucial stage of selling our leasehold flat in a building in which Ginger Energy are responsible for utilities. It’s been tortuous trying to get the correct information about who the utility suppliers are and Anna Bennett, Business Support Executive at Ginger Energy was superb! She listened to my request for information , checked she understood what I was looking for and in 5 minutes supplied what I’d been looking for since mid-December. Unfortunately the first person I emailed in her company signposted me off to the building management company who gave me the wrong information and then sent me back to Ginger! Anna has saved the day (and probably our sale as our buyer was getting fed up with delays) She exemplifies excellent customer care. Thank you Anna!
Great customer service
Earlier this afternoon I spoke to Anna Bennett who was extremely helpful and answered all my queries, great customer service and very pleasant, thank you Anna.
Very Helpful lady on the phone
Very Helpful lady on the phone, good team.
Great employee at Ginger Energy - Leanne Pearson
Spoke with Leanne Pearson who advised me with my query, helped me set up a plan that works for our household and explained everything perfectly. Very helpful, friendly and professional.
Operative was very helpful
The service provided by Clint was…
The service provided by Clint was helpful and very prompt.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








