Ordered from these guys a couple times and never had an issue. Until a few days ago, I did have an issue. I reached out to Customer Care and Arra was absolutely superb to deal with. The mistake was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought Artisan Key83 Mid XXL. Arrived next day and well packaged. Easy to use website with nice features. Good to see a UK based vendor selling esports gear.
Bought 2 Artisan mousepads, plenty of mouse skates and grip tape from EsportsGear.uk, never had any problems with them. Products are fairly priced (especially when you consider stuff like the Art... Mehr ansehen
Unternehmen hat geantwortet
So I was researching mouses and saw lamzu was quite popular, and went to Esports Gear to buy one. Honestly felt abit risky buying from here as its unknown to me. However the customer service was on po... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gear For Gamers.
Kontaktinformationen
Vereinigtes Königreich
- www.esportsgear.uk/pages/help
- esportsgear.uk
4.8
Hervorragend
446 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
One of my sets of keycaps was missing a…
One of my sets of keycaps was missing a key this was very upsetting.
9. März 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Jack,
Sorry to hear one of your keycaps was missing; that’s definitely not what we want for anyone’s experience!
Just a heads-up though, we didn’t hear from you before this review. We’re always happy to sort things out if they go wrong, but we need a chance to help first.
Drop us a quick email at customercare@esportsgear.uk with more information on the issue/what was missing, and we'll get you sorted :-)
Cheers,
Mark
Antwort von Esports Gear
Hi Callum,
Thanks a ton for the review~ So glad everything worked out smoothly!
Enjoy your new gear,
Joanne
Antwort von Esports Gear
Hey Treq,
Thanks for your order and for leaving a review! :-)
I checked your shipment, and your order actually arrived two days earlier than the estimated delivery time we provided.
To confirm: you selected 'Free Royal Mail Untracked (4-5 Working Days)' delivery option; it was delivered ahead of schedule, not delayed.
I hope this clears up any confusion. Please feel free to email us if you have any other questions about your order: customercare@esportsgear.uk.
Happy gaming! 🤟
Mark
Excellent customer service very helpful!
Excellent customer service extremely helpful if it wasn't for royal mail taking ages to deliver my order it would have gone off without a hitch... Mark who I spoke to in my emails with the shop was amazing kept me updated through the whole escapade with royal mail and made sure my items got delivered properly.
Safe to say I will be ordering again!
6. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Daniel,
Thanks for the amazing review! Happy to hear you had such a great experience with our customer service.
Sorry about the Royal Mail delay, but glad we could sort it out for you!
If you ever need anything else, don’t hesitate to reach out.
Happy gaming,
Joanne
Fast delivery and great product
Fast delivery and great product. keyboard was delivered within a couple of days of order and is amazing.
2. Januar 2025
Antwort von Esports Gear
Hi Alex,
Thanks for the awesome review! Great to hear that the item exceeded your expectations and arrived quickly!
Feel free to reach out if you need anything else!
Enjoy your new gear,
Joanne
Antwort von Esports Gear
Hey Chris,
Thanks for the review!
If you need anything else, just give us a shout.
Enjoy your new gear
Joanne
I haven't received my order.
Had some issues with my order but the customer support team helped me out and did a great job
2. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Ace,
Thanks for the review! Sorry to hear about the hiccup with your order, but I'm glad our customer support team could help you out.
If you need anything else, just let us know. We're here to help!
Happy gaming,
Joanne
Antwort von Esports Gear
Hi Kenny,
Thanks a ton for the awesome review!
Don't hesitate to give us a shout if you need anything else!
Enjoy your new gear,
Joanne
Esports Gear honoured my return and…
Esports Gear honoured my return and sent me a replacement unit promptly after opening a ticket with them. Recommended
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Hassan,
Thanks for sharing your experience. We're glad we could help and that you got your replacement quickly. Appreciate the recommendation~
Happy gaming!
Joanne
Great price great service need I say…
Great price great service need I say more.
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Mick,
Thanks for the shoutout! Glad to hear you're happy with our prices and service.
Feel free to reach out anytime if you need anything else!
Cheers,
Joanne
Antwort von Esports Gear
Hi Andrius,
Cheers for the review! Awesome to hear the item met your expectations and got to you fast.
If you need anything else, we're here to help!
Happy gaming!
Joanne
Fast delivery and friendly
Fast delivery with product as advertised. Friendly customer service
30. Oktober 2024
Antwort von Esports Gear
Hi, Sam.
Thanks for the awesome feedback! It's great to hear everything went smoothly with your order and our team.
Enjoy your new gear!
Joanne
Top product, speedy delivery, well pleased.
12. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Neil,
Thank you for the awesome feedback!
We're thrilled to hear you're pleased with the product and delivery speed.
Happy gaming,
Joanne
Great service
Great tracking, great product, solid service, thank you esports gear.
27. September 2024
Antwort von Esports Gear
Hi Imran,
Big thanks for the feedback!
If you ever need anything else, feel free to reach out.
Enjoy your new gear,
Joanne
Been buying from these guys for 4 years…
Been buying from these guys for 4 years or so now. Always happy with my order and arrives in very good time.
5. September 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey Jack,
Thanks so much for sticking with us over the years!
We're glad to hear your orders always arrive on time and meet your expectations.
Enjoy your new gear,
Joanne
Quick delivery
3. September 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Ethan,
Thank you so much for taking the time to leave us a review!
If you ever need anything else, feel free to reach out.
Happy gaming!
Joanne
Great!
Ordered the wrong thing, emailed about it and order was updated within a few hours (This was at like midnight), received emails keeping me posted every step of the way. Fast, quick and efficient service. Overall great service and pricing. Will be shopping with again.
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hi Alex,
Thanks so much for your review! We’re happy we could help sort things out quickly and keep you updated along the way. It’s great to hear you enjoyed our service—see you soon!
Happy gaming!
Joanne
Antwort von Esports Gear
Hiya,
Thanks a ton for the review! It’s awesome to hear you loved our quick dispatch and selection
Enjoy your new gear! 🌟
Joanne
Great company for a niche hobby
great stock of niche esports stuff at a competitive price, delivered quickly, definitely will use them again!
29. Juli 2024
Antwort von Esports Gear
Hi Tom!
Thanks for the awesome review! Thrilled you enjoyed our products and speedy delivery.
Can't wait to see you back.
Enjoy your new gear,
Joanne
Came days earlier than expected
Came days earlier than expected
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Esports Gear
Hey, Jack!
Awesome! We're happy to hear your order arrived early. Enjoy!
Happy gaming,
Joanne
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.